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Theshawty

Malwarebytes causing repeated BSOD's (WIndows 10)

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Hello. Quite revently, Malwarebytes has started to cause several BSOD's for me. I'm running Malwarebytes Premium (Pro code) 2.2.1.1043. At first I didn't know what was causing it, but then I downloaded and ran WhoCrashed, which pinpoints it specifically to Malwarebytes and mwac.sys (Malwarebytes Web Access Control).

I have already tried fully removing it and then reinstalling it but the BSOD's returned. I will be forced to remove it for good but I really don't want to, I love Malwarebytes!

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On Sun 2016-04-03 11:55:44 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\040316-28703-01.dmp
This was probably caused by the following module: mwac.sys (mwac+0x90BF)
Bugcheck code: 0xC2 (0x7, 0x126C, 0x0, 0xFFFFE001BA4EC658)
Error: BAD_POOL_CALLER
file path: C:\WINDOWS\system32\drivers\mwac.sys
product: Malwarebytes Web Access Control
company: Malwarebytes Corporation
description: Malwarebytes Web Access Control
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mwac.sys (Malwarebytes Web Access Control, Malwarebytes Corporation).
Google query: Malwarebytes Corporation BAD_POOL_CALLER




On Sun 2016-04-03 09:07:49 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\040316-15671-01.dmp
This was probably caused by the following module: mwac.sys (mwac+0x90BF)
Bugcheck code: 0xC2 (0x7, 0x126C, 0x0, 0xFFFFE000CB917C98)
Error: BAD_POOL_CALLER
file path: C:\WINDOWS\system32\drivers\mwac.sys
product: Malwarebytes Web Access Control
company: Malwarebytes Corporation
description: Malwarebytes Web Access Control
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mwac.sys (Malwarebytes Web Access Control, Malwarebytes Corporation).
Google query: Malwarebytes Corporation BAD_POOL_CALLER




On Fri 2016-04-01 19:35:19 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\040116-16031-01.dmp
This was probably caused by the following module: mwac.sys (mwac+0x6135)
Bugcheck code: 0x19 (0x20, 0xFFFFE00171F524F0, 0xFFFFE00171F52510, 0x402000C)
Error: BAD_POOL_HEADER
file path: C:\WINDOWS\system32\drivers\mwac.sys
product: Malwarebytes Web Access Control
company: Malwarebytes Corporation
description: Malwarebytes Web Access Control
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mwac.sys (Malwarebytes Web Access Control, Malwarebytes Corporation).
Google query: Malwarebytes Corporation BAD_POOL_HEADER

 

I've disabled "Malicious Website Protection" just now to see if the BSOD's stop.

Edited by Theshawty

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