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cannot update


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I have downloaded mbam-setup-2.2.1.1043 and it won't install on my Windows 10 PC. I just did a Windows update today. When I try to install it goes through all the steps, the window appears to show it installing, and then it disappears and nothing happens. The current version of the program that I have is working. It just won't install this new version. Please help.

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Hello and Welcome!

First try and disable your Antivirus software as mentioned by @dandi49 if that does not work do the following...

Let's try this first....

  1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
  2. If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs(the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
  3. NOTE: More info about v2.2.1 HERE; User Guide ONLINE; User Guide PDF; FAQ: Common Questions, Issues, and their Solutions


Please let us know how it goes.

Thank You,

Firefox

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