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Unknown virus "Please update to the latest version of" - Spybot/ Avast cant find it


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Saturday I ran into a virus I can’t seem to get rid of. I noticed it directly as I got a popup about windows user account control had been disabled. I immediately cancelled everything, activated UAC again and did the following steps:

-          Uninstalled all new programs via control panel (almost 10)

-          Removed yessearches as the new homepage for browsers

-          Checked for addons in browsers = none

-          Updated and ran a scan on Spybot

-          Updated and ran a scan on Avast

But the problem remained. Almost every program I start get this huge installer screen saying “Update to the latest version of….” (Outlook, VLC etc). As this pops up, Avast displays that it has blocked a threat origin from the temp folder (under c:\ or c:\windows). (Which it obviously hasn’t, as the installer still starts.)

I have downloaded Microsoft security scan, and when running a full scan it reports that it has only partially removed win32 Mizenote. I get no instructions on how to fully remove it.

I have tried to empty the temp folders that Avast says the virus origins from, but files are protected. I have also found a very suspicious chromebrowser.exe in my windows file with the same creation date as when the problem started, that neither can be removed, not even via cmd.

I have googled my eyes blue.

HELP! What is this? And more importantly, how can I remove it as Spybot, Avast and Microsoft security runs short?

 

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Hello and :welcome:

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button. button.

    x5o4gh.png

  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.

  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

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FRST.gif Fix with Farbar Recovery Scan Tool

icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif


icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please upload it to your reply.

fixlist.txt

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  • 1 month later...
  • Root Admin

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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