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Trying to install but it won't? Code 183


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Hi! I'm trying to install anti-malware but whenever I do, the error below pops up.

 

 

An error occurred while trying to rename a file in the destination directory:

MoveFile failed; code 183

Cannot create a file when that file already exists.

 

It's done this several times and I don't know how to proceed.

 

(It wouldn't let me attach a photo)

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Hi Harley :)

It seems that you already installed Malwarebytes Anti-Malware in the past, right? Or at least, attempted to. If so, I suggest you to follow the instructions in the thread below.

Basically, you'll need to download and run mbam-clean.exe to remove any traces of a past Malwarebytes installation, and then try to reinstall it. After you run mbam-clean.exe, I suggest you to restart your computer. When you launch the Malwarebytes installer, make sure to run it with Admin Rights (right-click on it, and select Run as Administrator).

If you still have the same error after following the instructions above, can you tell us on which file this error occurs, or does it not list it?

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