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monstermalwareman

suspected false positive Dashlane specifically on uninstall

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Today I was having trouble with Dashlane password manager, pretty much the first time in 3 years.  After force closing the process and rebooting twice I decided to uninstall and reinstall through Windows Add or Remove programs.  I received an alert for malware ransomware and quarantine during the uninstall.  I was not able to view the file or the path entirely and I emptied the quarantine and rebooted after trying unsuccessfully to figure it out.  It was a temporary file.

Could this be because Dashlane had to decrypt or encrypt some aspect of my passwords during the uninstall?  I did not choose the option to remove/destroy my passwords/data as I was reinstalling.  I ran malwarebytes upon rebooting and reinstalled Dashlane and haven't had any alerts since 12 hours ago and also Dashlane is no longer hanging.

 

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Hello monstermalwareman and :welcome:

More may be know if the system's logs are uploaded for analysis.

Please carefully read the locked and pinned topic in this sub-forum, How to report a False Positive and for developer analysis, kindly attach the 3 requested .zip archives to your next reply in this thread.

If a exclusion has not already been entered, a temporary exclusion entry might then be made available to prevent a re-occurrence for your individual system.

Thank you for beta testing MBARW and your feedback.

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