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Identified Threats not being quarantined


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6 hours ago, Teiko said:

I just updated Malwarebytes today after not scanning for a long time. My scan has been going on for over 7 hours now and is currently scanning the Heuristic Analysis. It has Identified 38 threats, but when I go to the quarantine it is empty. Should my Scan be taking this long and how can I get rid of the identified threats?

Hello I was told to move this post here Here are the logs. 

Addition_05-04-2016_09-21-10.txt

FRST_05-04-2016_09-21-10.txt

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Hello and :welcome:

 

[IMG] Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
 

  • Right-click on [IMG] icon and select [IMG] Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
    Code:
    createsrpoint;
    autoclean;
    emptyclsid;
    emptyalltemp;
    ipconfig /flushdns >>"%temp%\log.txt";b
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)


Upload it in your next reply.

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Okay, please abort the scan now.

 

[IMG] Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.

  • Right-click on [IMG] icon and select [IMG] Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Cleaning.
  • Your PC should reboot now.
  • After reboot, logfile will be opened. Copy its content into your next reply.


Note: Reports will be saved in your system partition, usually at C:\Adwcleaner


[IMG] Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on [IMG] icon and select [IMG] Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.

    [IMG]
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

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[IMG] Fix with Farbar Recovery Scan Tool
 

[IMG] This fix was created for this user for use on that particular machine. [IMG]
[IMG] Running it on another one may cause damage and render the system unstable. [IMG]


Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
 

  • Right-click on [IMG] icon and select [IMG] Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.


Please attach it to your reply.

fixlist.txt

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Hmm, we can try to reinstall MalwareBytes:

 

mbam-old.png Uninstall outdated/damaged Malwarebytes' Anti-Malware

Please download MBAM-clean and save it to your desktop.

  • Right-click on mbam-clean.exe icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • It will ask you to reboot the machine - please do so.

After that follow my next instructions to download & install the latest MBAM version.

51a46ae42d560-malwarebytes_anti_malware. Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

  • Install the progam and select update.
  • Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
  • In the same tab, under PUP and PUM detections make sure it is set to Treat detections as malware.
  • Click the Scan tab, choose Threat Scan is checked and click Start Scan.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • At the bottom click Export and choose Text file.


Save the file to your desktop and include its content in your next reply.

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  • 1 month later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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