Jump to content

Identified Threats not being quarantined


Recommended Posts

I just updated Malwarebytes today after not scanning for a long time. My scan has been going on for over 7 hours now and is currently scanning the Heuristic Analysis. It has Identified 38 threats, but when I go to the quarantine it is empty. Should my Scan be taking this long and how can I get rid of the identified threats?

Link to post
Share on other sites

Hello and Welcome:

It sounds as if the scan has hung up -- it does not normally take 7 hours.
 
We are not permitted to work on possible malware-related issues here in this section of the forum.
Such work is conducted in a special forum area reserved for that purpose, or at the help desk.
 
So, for expert assistance, I suggest that you please follow the advice in this pinned topic:
Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue - the helper will guide you through scanning, cleanup and repair.

Thank you,

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.