Malwarebytes fails to scan.

[ashaffer]

Hi everyone,

When I try to run a Malwarebytes scan, it continues to fail with error code "SDKDatabaseLoadDefaults failed with code:1812". The scan always fail after the "Pre-Scan Operations" has completed.

I have tried running the Malwarebytes cleaner and reinstalling the program, but that does not help.

The computer is running Windows 7 64-Bit.

 

Thank you for your help! 

[John L. Galt]

Hi, @ashaffer, and

Let's see if we can get this working correctly for you.

1. First of all, before we do anything, please make sure that your computer is showing the correct date and time for your locale.
    
2. Next, let's try performing a Clean install, as outlined in this post:
3. If that works, great, then you're good to go.  If not, then follow the instructions in the following post to generate some logs so that we can start analyzing them for possible issues:

We look for ward to hearing back from you regarding this issue.

[ashaffer]

I checked the time and date of the computer, and they are both correct.  I also did a clean uninstall and reinstall of Malwarebytes, and the error still comes up during a scan.

I ran FRST and MBAM-Check and attached the logs to this reply.

 

Thank you.

Addition.txt

CheckResults.txt

FRST.txt

[Porthos]

I see you are using 7 Enterprise and are in a domain enviroment. MBAM consumer is for HOME use only. You would need to get the business version of MBAM instead.