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MAM doesn't launch on startup but will when I restart.


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Hi, @itsjusting, and :welcome:

When you shut the computer down, does it automatically shut down, or are you fording the machine off in any way (such as pulling the power plug, turning of the power strip, or holding the power button down for longer than 4 seconds)?

Also, How long have you waited after cold starting your machine before ascertaining that MBAM is not running?

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Hello and Welcome to Malwarebytes :)

Let's try this first....

  1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
  2. If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs(the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
  3. NOTE: More info about v2.2.1 HERE; User Guide ONLINE; User Guide PDF; FAQ: Common Questions, Issues, and their Solutions


Please let us know how it goes.

Thank You,

Firefox

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OK.

Just for the record, on Windows 10 Professional (64bit), I have very few things starting up automatically, and MBAM is always the last one to actually show up in the system tray, sometimes as long as 5 minutes later.  However, the logs as Firefox requested will help us troubleshoot the problem further.

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