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Hello, and welcome to the forums!

Please visit here: http://www.malwarebytes.org/forums/index.php?showforum=7

Paying special attention to the third PINNED topic in the forum:


Read it entirely and then do exactly as it says, as much as you are able to complete. Include in your post exactly what is going on as well as the requested logs.

Someone will be along to help you as soon as they are available.

I cannot assist you any further than this, but I wanted to point you in the right direction of what you should do next! Good luck!

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  • Root Admin

Please take a look at the following posts and see if they help you to resolve this or not.

You can also visit this post to see why this method is needed Virus that makes optical devices invisible (see post #4)

Procedures to help resolve issues preventing MBAM from running

  1. MBAM won't run(Fix), SystemSecurity
  2. MB won't run(Fix) - Total-Security (FakeAlert)
  3. MBAM wont run (Fix) - av360 (Fakealert)
  4. MBAM wont install or will not run. - CLB Rootkit driver=TDSS/Seneka/GAOPDX/UAC

Scan and post logs - read note at bottom in green

If you're having Malware related issues with your computer that you're unable to resolve.

  1. Please read and follow the instructions provided here: I'm infected - What do I do now?
  2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
  3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.
  • Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  • Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  • Using these other tools often makes the cleanup task more difficult and time consuming.
  • If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  • Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  • There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
  • NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.
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@ AdvancedSetup

I also tried to open the link above: You can also visit this post to see why this method is needed Virus that makes optical devices invisible (see post #4)

afetr running your codes above I got:

Sorry, the link that brought you to this page seems to be out of date or broken. ?? (and I speant all this down time cleaning up my pc's)

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Nope. Which sub-section should it be under?

So if you go to the main page of the site do you even see the forum HJT Log Requested File Upload and can you get into it?
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@ exile360

as close as I can come to that date June 8th is the "Dial a Fix" which I have in my toolbox... a little hard to search by date, until I get off this phone line...

These things happen, Someone posted from france "who knows where I can download " X-Runner 5.0 Palladum"

I replied its a spam generator, and I/we don't support that kinda thing here. 2 mins later the post was gone?

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