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Black Screen on Laptop after malware deletion


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Hello. 

Yesterday I found out I had a virus infecting my laptop. Using MalwareBytes I believe I was able to get rid of it. However, once deleting the files, I was prompted to restart my laptop which I did. But once it restarted and I logged back in, I have a black screen with a little box in the bottom left corner. I am able to use task manager and get to my files from there, but I am unable to see my whole desktop. I have tried running another scan and using other anti malware softwares, but no use. I have also tried to use a restore point but the file restoration does not complete so i cannot restore. Any help would be appreciated. Thank you

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Hello and Welcome::)
 
It sounds as if you may have malware remnants or damage.

We are not permitted to work on possible malware-related issues here in this section of the forum.
Such work is conducted in a special forum area reserved for that purpose, or at the help desk.
 
So, for expert assistance, I suggest that you please follow the advice in this pinned topic:
Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue - the helper will guide you through scanning, cleanup and repair.

Thank you,

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