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Hi all,

Got a windows xp laptop running sp3 and have a problem when enter into a search engine (google) and select a site it will redirect to google always. Reads about this online and ran hijackthis log...and now have no idea what to check..anybody know how to interpret the log below? ITSlave

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 4:25:57 PM, on 6/24/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16850)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\ibmpmsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\IPSSVC.EXE

C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe

C:\WINDOWS\system32\acs.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\WINDOWS\system32\svchost.exe

c:\program files\lenovo\system update\suservice.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe

C:\WINDOWS\System32\TPHDEXLG.exe

C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe

C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exe

C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe

c:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe

C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe

C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe

C:\Program Files\Windows Media Player\WMPNetwk.exe

C:\WINDOWS\System32\alg.exe

C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe

C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\TpShocks.exe

C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\Lenovo\Zoom\TpScrex.exe

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe

C:\PROGRA~1\THINKV~1\AMSG\amsg.exe

C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\Program Files\Common Files\Installshield\UpdateService\ISUSPM.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {2a20e4ca-968a-4230-8bd6-2c00265cdb2d} - (no file)

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: ThinkVantage Password Manager - {F040E541-A427-4CF7-85D8-75E3E0F476C5} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor

O4 - HKLM\..\Run: [bLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog

O4 - HKLM\..\Run: [TPFNF7] C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /r

O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe

O4 - HKLM\..\Run: [TpShocks] TpShocks.exe

O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [soundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe

O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe

O4 - HKLM\..\Run: [amsg] C:\PROGRA~1\THINKV~1\AMSG\amsg.exe

O4 - HKLM\..\Run: [blackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background

O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKLM\..\Run: [internet Connection Wizard Setup Tool] C:\Program Files\Internet Explorer\Connection Wizard\icwsetup.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [iSUSPM] "C:\Program Files\Common Files\Installshield\UpdateService\ISUSPM.exe" -scheduler

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - Startup: rncsys32.exe

O4 - Global Startup: icwsetup.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {0045D4BC-5189-4b67-969C-83BB1906C421} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll

O9 - Extra 'Tools' menuitem: ThinkVantage Password Manager... - {0045D4BC-5189-4b67-969C-83BB1906C421} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1238601733296

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1238613945562

O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{19AA74D6-62AE-447C-9987-7662ECD9FCAA}: NameServer = 213.174.139.72,255.255.255.255

O17 - HKLM\System\CCS\Services\Tcpip\..\{4FBD2C04-DB4B-4F47-8CFB-D2E710413EDD}: NameServer = 213.174.139.72,255.255.255.255

O17 - HKLM\System\CCS\Services\Tcpip\..\{5D6A3973-C833-4228-B43D-7D74132CB44C}: NameServer = 213.174.139.72,255.255.255.255

O17 - HKLM\System\CCS\Services\Tcpip\..\{701C58B2-AF34-4905-A43A-861CCCD1CA59}: NameServer = 213.174.139.72,255.255.255.255

O17 - HKLM\System\CCS\Services\Tcpip\..\{AC5A2624-DD1E-4506-B781-2BB55898BFBB}: NameServer = 213.174.139.72,255.255.255.255

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = 166.102.165.11,166.102.165.13

O17 - HKLM\System\CS1\Services\Tcpip\..\{19AA74D6-62AE-447C-9987-7662ECD9FCAA}: NameServer = 213.174.139.72,255.255.255.255

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = 166.102.165.11,166.102.165.13

O17 - HKLM\System\CS2\Services\Tcpip\..\{19AA74D6-62AE-447C-9987-7662ECD9FCAA}: NameServer = 213.174.139.72,255.255.255.255

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = 166.102.165.11,166.102.165.13

O20 - AppInit_DLLs: C:\WINDOWS\system32\fenoyoyu.dll

O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)

O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe

O23 - Service: Atheros Configuration Service (acs) - Atheros - C:\WINDOWS\system32\acs.exe

O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe

O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\

O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited - C:\WINDOWS\system32\IPSSVC.EXE

O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe

O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe

O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe

O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe

O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe

O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

O23 - Service: System Update (SUService) - - c:\program files\lenovo\system update\suservice.exe

O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe

O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe

O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe

O23 - Service: TVT Backup Protection Service - Unknown owner - C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exe

O23 - Service: TVT Backup Service - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe

O23 - Service: TVT Scheduler - Lenovo Group Limited - c:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe

O23 - Service: tvtnetwk - Unknown owner - C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe

O23 - Service: Automatic Updates (wuauserv) - Unknown owner - C:\WINDOWS\

O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/CGCUSE~1/LOCALS~1/Temp/msohtml1/01/clip_image002.gif

--

End of file - 11394 bytes

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  • Staff

Hi,

Your system is severly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.

Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.

So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.

In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts.

* Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • In case you already used MBAM previously, please update it before proceeding with the scan. To do this, click the "Update" tab and click the "Check For updates" button.
  • Once the program has loaded and updates were downloaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply along with a fresh HijackThis log.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

By the way, is there any reason why you don't have an Antivirus installed?

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  • 2 weeks later...
  • Staff

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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