Possible Conflict with Norton Internet Security (NIS)

[bbraun]

Windows 7 Professional, SP1; NIS 22.6.0.142

Installed MBAR several days ago. NIS issued an update that required a reboot. On restart the icons had been rearranged, and set to medium size. THE NIS History (as well as I understand it) suggests that NIS is treating mbamservice.exe as an intrusion. I realize mbamservice.exe is not mbarw.exe. But the described behavior is coincidental with the mbarw.exe install, and the NIS update.

Bill

[1PW]

59 minutes ago, bbraun said:

Windows 7 Professional, SP1; NIS 22.6.0.142

Installed MBAR several days ago.

1.) MBAR directly relates to Malwarebytes Anti-Rootkit Beta. Is this what you truly meant to send?

Quote

NIS issued an update that required a reboot. On restart the icons had been rearranged, and set to medium size. THE NIS History (as well as I understand it) suggests that NIS is treating mbamservice.exe as an intrusion. I realize mbamservice.exe is not mbarw.exe. But the described behavior is coincidental with the mbarw.exe install, and the NIS update.

Bill

Hello bbraun and

2.) Does the system in question have any edition/version of Malwarebytes Anti-Malware (MBAM) installed?

3.) Please create the following zipped archives for developer team analysis:

Create a zip archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\
Create another zip archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\

Please attach the above zipped archives to your next reply.

Thank you for beta testing MBARW and your valued feedback.

[tetonbob]

Hi bbraun -

mbamservice.exe would be associated with Malwarebytes Anti-Malware (MBAM).

MBAMService.exe would be associated with Malwarebytes Anti-Ransomware (MBARW) BETA.

 

Note the caps in the MBARW file. Also, each file is associated with a different service. MBAMService in the case of MBAM. MB3Service in the case of MBARW.