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Removal instructions for ScrollUp


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What is ScrollUp?

The Malwarebytes research team has determined that ScrollUp is adware. These adware applications display advertisements not originating from the sites you are browsing.

How do I know if my computer is affected by ScrollUp?

You may see this entry in your list of installed programs:

warning4.png

and these warnings during install:

warning1.png

main.png

How did ScrollUp get on my computer?

Adware applications use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove ScrollUp?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
  • Reboot your computer if prompted.
Is there anything else I need to do to get rid of ScrollUp?
  • No, Malwarebytes' Anti-Malware removes ScrollUp completely.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the ScrollUp adware. It would have warned you before the adware could install itself, giving you a chance to stop it before it became too late.


 

protection1.png


Technical details for experts

Possible signs in FRST logs:
 
 () C:\Program Files (x86)\Software\Scrollup\Scrollup.exe
 C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Scrollup
 C:\Program Files (x86)\Software

Scrollup 1.0. (HKLM-x32\...\{fd2cb11f-5d65-410e-9569-ce67e83fbe72}_is1) (Version: 1.0. - Scrollup)
Alterations made by the installer:
File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Program Files (x86)\Software\Scrollup
       Adds the file Scrollup.exe"="3/5/2014 5:16 PM, 1181184 bytes, A
       Adds the file unins000.dat"="4/1/2016 9:46 AM, 48064 bytes, A
       Adds the file unins000.exe"="4/1/2016 9:45 AM, 719766 bytes, A
    Adds the folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Scrollup\Software
       Adds the file Scrollup.lnk"="4/1/2016 9:46 AM, 1007 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{fd2cb11f-5d65-410e-9569-ce67e83fbe72}_is1]
       "DisplayName"="REG_SZ", "Scrollup 1.0.0"
       "DisplayVersion"="REG_SZ", "1.0.0"
       "EstimatedSize"="REG_DWORD", 1854
       "HelpLink"="REG_SZ", "http://www.linkular.com"
       "Inno Setup: App Path"="REG_SZ", "C:\Program Files (x86)\Software\Scrollup"
       "Inno Setup: Icon Group"="REG_SZ", "Scrollup"
       "Inno Setup: Language"="REG_SZ", "en_1"
       "Inno Setup: Setup Version"="REG_SZ", "5.5.5 (a)"
       "Inno Setup: User"="REG_SZ", "{username}"
       "InstallDate"="REG_SZ", "20160401"
       "InstallLocation"="REG_SZ", "C:\Program Files (x86)\Software\Scrollup\"
       "MajorVersion"="REG_DWORD", 1
       "MinorVersion"="REG_DWORD", 0
       "NoModify"="REG_DWORD", 1
       "NoRepair"="REG_DWORD", 1
       "Publisher"="REG_SZ", "Scrollup"
       "QuietUninstallString"="REG_SZ", ""C:\Program Files (x86)\Software\Scrollup\unins000.exe" /SILENT"
       "UninstallString"="REG_SZ", ""C:\Program Files (x86)\Software\Scrollup\unins000.exe""
       "URLInfoAbout"="REG_SZ", "http://www.linkular.com"
       "URLUpdateInfo"="REG_SZ", "http://www.linkular.com"
Malwarebytes Anti-Malware log:
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 4/1/2016
Scan Time: 10:06 AM
Logfile: mbamScrollUp.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.04.01.01
Rootkit Database: v2016.03.30.01
License: Premium
Malware Protection: Disabled
Malicious Website Protection: Enabled
Self-protection: Enabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {username}

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 364885
Time Elapsed: 9 min, 5 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 1
PUP.Optional.ScrollUp, C:\Program Files (x86)\Software\Scrollup\Scrollup.exe, 184, Delete-on-Reboot, [1095d0d94a4fc2747c066ee0976d758b]

Modules: 
(No malicious items detected)

Registry Keys: 1
PUP.Optional.ScrollUp, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{fd2cb11f-5d65-410e-9569-ce67e83fbe72}_is1, Quarantined, [1095d0d94a4fc2747c066ee0976d758b], 

Registry Values: 
(No malicious items detected)

Registry Data: 
(No malicious items detected)

Folders: 3
PUP.Optional.ScrollUp, C:\Program Files (x86)\Software\Scrollup, Delete-on-Reboot, [1095d0d94a4fc2747c066ee0976d758b], 
PUP.Optional.ScrollUp, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Scrollup\Software, Quarantined, [bce92c7df9a0191ddba8c48ad232cb35], 
PUP.Optional.ScrollUp, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Scrollup, Quarantined, [bce92c7df9a0191ddba8c48ad232cb35], 

Files: 5
PUP.Optional.ScrollUp, C:\Users\{username}\Desktop\Scrollup_Setup_1.exe, Quarantined, [4362edbc4257f73f10323da506fb0cf4], 
PUP.Optional.ScrollUp, C:\Program Files (x86)\Software\Scrollup\unins000.dat, Quarantined, [1095d0d94a4fc2747c066ee0976d758b], 
PUP.Optional.ScrollUp, C:\Program Files (x86)\Software\Scrollup\Scrollup.exe, Delete-on-Reboot, [1095d0d94a4fc2747c066ee0976d758b], 
PUP.Optional.ScrollUp, C:\Program Files (x86)\Software\Scrollup\unins000.exe, Quarantined, [1095d0d94a4fc2747c066ee0976d758b], 
PUP.Optional.ScrollUp, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Scrollup\Software\Scrollup.lnk, Quarantined, [bce92c7df9a0191ddba8c48ad232cb35], 

Physical Sectors: 
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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