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Your licence failed to activate


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Hi, I'm testing the new Anti-Ransomware BETA program.

After installation I will get the error message: "Your licence failed to activate".
Maybe this is because this Workstation is behind a squid proxy. Is it possible to configure the proxy settings like in the Anti-Malware Version?

Thanks for any reply.

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Hello nemesis3:


Is it possible to configure the proxy settings like in the Anti-Malware Version?

The non-authoritative answer is yes. The exceptions may be detailed below.

For the embedded MBARW Beta license to activate, and normal subsequent operations, a path must exist between the MBARW Beta program, its files, and any URLs within the following Internet domain name:


Please insure that if any sort of proxy setting, HOSTS file entry, web filter/third party firewall applications are in use, that the above is regarded as Trusted.

A 3rd party security application may require the following temporary file exclusion:

          C:\Program Files\Malwarebytes\Anti-Ransomware\MBAMService.exe

Only if the MBARW Beta6 license still will not activate, please attach the following .zip archive files in a reply to this topic:

Create a zipped archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\
Create another zipped archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\

Thank you for participating in the MBARW Beta testing program and your valued feedback.

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  • 2 weeks later...

Hello @barcrest:

It is disappointing to read your testing system is having MBARW Beta issues but each computer is unique.  Problems that seem "the same" frequently are not.

The same is true for solutions.  Solutions may often need to be individualized for your unique testing system.

It is less confusing for everyone if a "One Member Per Topic" policy is adhered to instead of posting to the topic of another member.

Development Team Members, Staffers, and Helpers will be able to more easily provide both you and the OP/Topic Starter, with individualized assistance.

Please start a NEW, and SEPARATE topic by left-clicking this >>Start New Topic<< link now.

Thank you always for your patience and understanding.

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