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  • Windows 8.1
  • x64
  • original OS is Windows 8.1
  • full retail version
  • 1 1/2 years (August 2014)
  • Have not reinstalled
  • Intel Core i5 4590
  • Sapphire Dual-X Radeon R9 280
  • Gigabyte GA-H97N-Wifi
  • Evga SuperNOVA NEX650G Gold
  • I built the system
  • model # n/a
  • Desktop

I've seen other threads and suspect the reason is between Bitdefender 2016 and Malwarebytes. My Bitdefender trial just went up so I've uninstalled it after these latest BSOD. I've tried Driver Verifier with standard settings on all drivers and it just causes BSOD almost immediately after boot.

Thanks for the help guys.

PC2014_20160330-000001.zip

SysnativeFileCollectionApp.zip

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:welcome:

Hi and welcome.  You said  ""My Bitdefender trial just went up so I've uninstalled it after these latest BSOD.""

What do you have installed now as far as antivirus?   Is your Bitdefender paid for ?   ( ie, you have a current subscription?)

What did you have before Bitdefender 2016 ?  Did you upgrade from an earlier B D version ?

Can you provide the short history of what prior antivirus suites were previously installed on this same system ?

Please advise.  I will guide you from here & going forward.

 

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Your UEFI/BIOS (version F2 dates from 2014.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
 

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.  There are many recent Windows Update errors in WER section of the MSINFO32 report.

You have an unknown USB device in Device Manager (but it appears to be working properly?)
Please disconnect the USB devices until you find out which one it is.
Let us know and we'll see about installing appropriate drivers for it.

 

MSI Afterburner (along with EVGA Precision and Riva Tuner ) is known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys).  Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.

Interestingly, all but one of the memory dumps are typical MBAM vs BitDefender dumps.
The uncommon one is the Driver Verifier one - and it shows issues with your Logitech drivers (LGVirHid.sys)

I'd update your Logitech and ensure that BitDefender is uninstalled.

Analysis:
The following is for informational purposes only.
**************************Wed Mar 30 22:13:05.012 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\033016-31453-01.dmp]
Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.18202.amd64fre.winblue_ltsb.160119-0600
System Uptime: 1 days 23:19:50.645
*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by : NETIO.SYS ( NETIO!NetioFreeMdl+225c3 )
BugCheck C2, {7, 1200, 0, ffffe0016caf7f38}
BugCheck Info: BAD_POOL_CALLER (c2)
Arguments:
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001200, (reserved)
Arg3: 0000000000000000, Memory contents of the pool block
Arg4: ffffe0016caf7f38, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7
PROCESS_NAME:  mbamservice.ex
FAILURE_BUCKET_ID:  0xc2_7_NETIO!NetioFreeMdl
CPUID:        "Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
  BIOS Version                  F2
  BIOS Release Date             04/24/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  H97N-WIFI
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Mar 28 21:33:10.107 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\032816-34390-01.dmp]
Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.18202.amd64fre.winblue_ltsb.160119-0600
System Uptime: 0 days 23:12:14.740
*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by : NETIO.SYS ( NETIO!NetioFreeMdl+225c3 )
BugCheck C2, {99, ffffe000461e26d8, 0, 0}
BugCheck Info: BAD_POOL_CALLER (c2)
Arguments:
Arg1: 0000000000000099, Attempt to free pool with invalid address  (or corruption in pool header)
Arg2: ffffe000461e26d8, Address being freed
Arg3: 0000000000000000, 0
Arg4: 0000000000000000, 0
BUGCHECK_STR:  0xc2_99
PROCESS_NAME:  mbamservice.ex
FAILURE_BUCKET_ID:  0xc2_99_NETIO!NetioFreeMdl
CPUID:        "Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
  BIOS Version                  F2
  BIOS Release Date             04/24/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  H97N-WIFI
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Mar 27 22:11:27.630 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\032716-16546-01.dmp]
Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.18202.amd64fre.winblue_ltsb.160119-0600
System Uptime: 0 days 0:00:59.296
*** WARNING: Unable to verify timestamp for LGVirHid.sys
*** ERROR: Module load completed but symbols could not be loaded for LGVirHid.sys
Probably caused by : ntkrnlmp.exe ( nt!ViGenericSystemControl+0 )
BugCheck C9, {220, fffff8011dd10b90, ffffcf80bc5b8d80, ffffe000103adda0}
BugCheck Info: DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
Arguments:
Arg1: 0000000000000220, IRP_MJ_SYSTEM_CONTROL has been completed by someone other than the ProviderId.
    This IRP should either have been completed earlier or should have been passed
    down.
Arg2: fffff8011dd10b90, The address in the driver's code where the error was detected.
Arg3: ffffcf80bc5b8d80, IRP address.
Arg4: ffffe000103adda0, ProviderId.
BUGCHECK_STR:  0xc9_220
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xc9_220_VRF_nt!ViGenericSystemControl
CPUID:        "Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
  BIOS Version                  F2
  BIOS Release Date             04/24/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  H97N-WIFI
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Mar 27 21:49:42.139 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\032716-27187-01.dmp]
Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.18202.amd64fre.winblue_ltsb.160119-0600
System Uptime: 16 days 18:47:27.783
*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by : NETIO.SYS ( NETIO!NetioFreeMdl+225c3 )
BugCheck C2, {7, 1200, 0, ffffe001d595dec8}
BugCheck Info: BAD_POOL_CALLER (c2)
Arguments:
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001200, (reserved)
Arg3: 0000000000000000, Memory contents of the pool block
Arg4: ffffe001d595dec8, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7
PROCESS_NAME:  mbamservice.ex
FAILURE_BUCKET_ID:  0xc2_7_NETIO!NetioFreeMdl
CPUID:        "Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
  BIOS Version                  F2
  BIOS Release Date             04/24/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  H97N-WIFI
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Mar 11 02:55:25.073 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031116-59453-01.dmp]
Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.18202.amd64fre.winblue_ltsb.160119-0600
System Uptime: 3 days 3:54:15.704
*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+1be )
BugCheck 19, {20, ffffe00026dc09f0, ffffe00026dc0a10, 4020003}
BugCheck Info: BAD_POOL_HEADER (19)
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: ffffe00026dc09f0, The pool entry we were looking for within the page.
Arg3: ffffe00026dc0a10, The next pool entry.
Arg4: 0000000004020003, (reserved)
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  mbamservice.ex
FAILURE_BUCKET_ID:  0x19_20_fwpkclnt!FwpsConstructIpHeaderForTransportPacket0
CPUID:        "Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
  BIOS Version                  F2
  BIOS Release Date             04/24/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  H97N-WIFI
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
**************************Wed Mar 30 22:13:05.012 2016 (UTC - 4:00)**************************
tap0901.sys                 Thu Nov 24 13:50:27 2011 (4ECE91F3)
npf.sys                     Thu Feb 28 20:31:24 2013 (513004EC)
Tpkd.sys                    Thu Apr 11 17:04:30 2013 (5167255E)
LGSHidFilt.Sys              Thu May 30 11:16:33 2013 (51A76D51)
L1C63x64.sys                Tue Jul 16 02:56:31 2013 (51E4EE9F)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
semav6msr64.sys             Fri Jan 24 14:22:40 2014 (52E2BD80)
iwdbus.sys                  Tue Jun 17 17:54:22 2014 (53A0B90E)
mwac.sys                    Tue Jun 17 22:07:00 2014 (53A0F444)
igdkmd64.sys                Tue Aug  5 11:47:18 2014 (53E0FC86)
HWiNFO64A.SYS               Tue Mar 31 05:51:32 2015 (551A6E24)
LGVirHid.sys                Fri Apr 24 17:20:53 2015 (553AB3B5)
LGJoyXlCore.sys             Fri Apr 24 17:20:57 2015 (553AB3B9)
LGBusEnum.sys               Fri Apr 24 17:21:00 2015 (553AB3BC)
gzflt.sys                   Wed Apr 29 07:32:17 2015 (5540C141)
trufos.sys                  Mon May 11 04:26:27 2015 (555067B3)
lgcoretemp.sys              Tue Jun  9 12:52:10 2015 (557719BA)
AtihdWB6.sys                Mon Jul  6 21:23:28 2015 (559B2A10)
iaStorA.sys                 Mon Jul 27 05:26:48 2015 (55B5F958)
MBAMSwissArmy.sys           Wed Jul 29 00:26:01 2015 (55B855D9)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
e1d64x64.sys                Thu Aug 13 05:11:46 2015 (55CC5F52)
TeeDriverW8x64.sys          Thu Oct  8 14:13:00 2015 (5616B22C)
atikmpag.sys                Tue Nov 17 21:53:38 2015 (564BE832)
atikmdag.sys                Wed Nov 18 00:43:17 2015 (564C0FF5)
IntcDAud.sys                Tue Dec  1 03:59:51 2015 (565D6187)
RTKVHD64.sys                Tue Dec  8 08:16:48 2015 (5666D840)
NETwbw02.sys                Tue Dec 22 15:00:09 2015 (5679ABC9)
avc3.sys                    Tue Jan 19 08:52:34 2016 (569E3FA2)
bdfwfpf.sys                 Tue Feb  9 07:12:25 2016 (56B9D7A9)
ignis.sys                   Fri Feb 12 08:24:54 2016 (56BDDD26)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Mar 28 21:33:10.107 2016 (UTC - 4:00)**************************
TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
btmaux.sys                  Wed Mar 26 04:15:03 2014 (53328C87)
iaStorA.sys                 Thu Apr  3 19:00:05 2014 (533DE7F5)
btmhsf.sys                  Tue Apr 22 03:46:28 2014 (53561E54)
RTKVHD64.sys                Wed May 14 06:28:52 2014 (53734564)
ibtusb.sys                  Thu Jun  5 20:57:40 2014 (53911204)
e1d64x64.sys                Thu Jun 12 06:10:32 2014 (53997C98)
IntcDAud.sys                Tue Mar 31 06:56:32 2015 (551A7D60)
NETwbw02.sys                Sun Aug  2 08:23:54 2015 (55BE0BDA)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Mar 27 22:11:27.630 2016 (UTC - 4:00)**************************
LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)
iqvw64e.sys                 Thu Nov 14 10:22:43 2013 (5284EAC3)
avckf.sys                   Tue Jan 19 08:55:54 2016 (569E406A)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Mar 27 21:49:42.139 2016 (UTC - 4:00)**************************
bdfwfpf.sys                 Mon Oct 29 08:23:28 2012 (508E7540)
ignis.sys                   Tue Oct 20 06:08:29 2015 (5626129D)

 


http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=npf.sys
http://www.carrona.org/drivers/driver.php?id=Tpkd.sys
http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=semav6msr64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=gzflt.sys
http://www.carrona.org/drivers/driver.php?id=trufos.sys
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
http://www.carrona.org/drivers/driver.php?id=avc3.sys
http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
http://www.carrona.org/drivers/driver.php?id=ignis.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=iqvw64e.sys
http://www.carrona.org/drivers/driver.php?id=avckf.sys
http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
http://www.carrona.org/drivers/driver.php?id=ignis.sys

 

 

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6 hours ago, Maurice Naggar said:

:welcome:

Hi and welcome.  You said  ""My Bitdefender trial just went up so I've uninstalled it after these latest BSOD.""

What do you have installed now as far as antivirus?   Is your Bitdefender paid for ?   ( ie, you have a current subscription?)

What did you have before Bitdefender 2016 ?  Did you upgrade from an earlier B D version ?

Can you provide the short history of what prior antivirus suites were previously installed on this same system ?

Please advise.  I will guide you from here & going forward.

 

Thanks. 

Right now I'm using Windows Defender as antivirus. The Bitdefender was just a 6 month trial or something; I didn't want to purchase a subscription to keep using it. Before using Bitdefender I used Windows Defender as well.

As far as I remember I haven't used any other antivirus suites on this system.

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5 hours ago, usasma said:

Your UEFI/BIOS (version F2 dates from 2014.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

I'm trying to figure out the correct way to update this bios. My graphics card has a Dual BIOS switch that has legacy/uefi option and so I'm unsure if I'm just supposed to update the motherboard (Gigabyte GA-H97N-WIFI) bios which I found on their site, or try and find one through Sapphire or AMD. I'll hold off on this for now I guess.

5 hours ago, usasma said:

You have an unknown USB device in Device Manager (but it appears to be working properly?)
Please disconnect the USB devices until you find out which one it is.

I have no idea which USB device this is. I unplugged all the devices and it still shows up in device manager. Right now all I have plugged in is keyboard and mouse in the usb slots. I checked the events about this usb device and it was something I plugged in on Monday night. It may be this 3rd party playstation controller I used, but I don't know if it was the same day. I plugged it in again just now and it seemed to recognize it, but the unknown device didn't go away.

5 hours ago, usasma said:

MSI Afterburner (along with EVGA Precision and Riva Tuner ) is known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys).  Please un-install them immediately!

Uninstalled. I was using this software probably several months ago to see how my graphics could be overclocked but I didn't use outside of testing it. Right now I'm not overclocking anything.

5 hours ago, usasma said:

Interestingly, all but one of the memory dumps are typical MBAM vs BitDefender dumps.
The uncommon one is the Driver Verifier one - and it shows issues with your Logitech drivers (LGVirHid.sys)

I had previously seen this in the memory dump, so I uninstalled my logitech software and downloaded the most recent from their site. I don't think this is an issue with the latest BSOD.

5 hours ago, usasma said:

I'd update your Logitech and ensure that BitDefender is uninstalled.

Both have been done.

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That's good.  The BIOS/UEFI has become more critical with the later OS's (W8/8.1/10)
And one of the first steps when updating to the Fall Update (aka 1511/TH2/Threshold2) is to update the BIOS/UEFI.

As for the USB device, it says it's working properly, so (IMO) it's not a major concern.
But I have to wonder if it's taking up extra resources (not many) having to keep track of the device and continuously try to find drivers for it.
2 things to check/try:
- ensure that nothing is connected to USB on the motheboardboard (review the specs and see what's connected to the USB headers on the board)
- try uninstalling the device in Device Manager and see what stops working.  If it's a needed device, a simple reboot will allow it to be re-detected and re-installed.
 

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