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Black screen after running malwarebytes


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:welcome:

Does your system auto-login ? or does it require you to have a login ?  at what exact point do you get the "black screen"?

Have you tried Safe mode / or Safe Mode with Networking just so testing / reports / adjustments can be made ?

 


*Do unplug all devices from your computer, including: Printers, scanners, copiers, external attached devices, etc.*
*The only devices you should leave attached to your computer are your monitor, mouse and keyboard, if the computer is a desktop.*
*And if this PC is a laptop or notebook be sure it is directly connected to Power with power cord.*

Turn off your pc.  ( power all OFF) .   Wait about a minute.
Restart your pc.   power on.    And right away, tap & retap the F8 Function-key on your keyboard.
You should see Windows Advanced Options menu.
Select Safe Mode with Networking or
Safe mode

with Safe Mode with Networking being the ideal first choice.

NOTE: if the F8 function key-method did not prove usable, some systems may use F5 instead.  
And on some systems you may need to press the F2 function key to get hardware boot options.

 

Some other resources about how to reach Safe mode.....

WINDOWS 10
http://www.tenforums.com/tutorials/2304-safe-mode-start-windows-10-a.html

http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html


or an alternate way by setting up context menu shortcut-links
"How to Add Safe Mode to Desktop Context Menu in Windows 10"
http://www.tenforums.com/tutorials/3247-safe-mode-add-desktop-context-menu-windows-10-a.html

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