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Hello,

I plugged my camera into a computer at work and it picked up some malware. Now when I go to explore the contents of the SD card, instead of seeing the picture/video files, it shows 7 folders (shortcuts to Documents, Music, New Folder, Passwords, Video, and Pictures - and a folder called RECYCLER).

How do I fix this problem, I have never come across a problems with sd cards and viruses on my laptop (Microsoft 10, HP) 

Any help would be awesome, thank you! 

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Hello and welcome to Malwarebytes,

Please be aware the following P2P/Piracy Warning is a standard opening reply made here at Malwarebytes, we make no accusations but do make you aware of Forum Protocol....

 

Quote

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good...

Remove the sd card from your PC and run the following:

Next,

Please open Malwarebytes Anti-Malware.

 

  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete Apply Actions to any found entries.
  • Wait for the prompt to restart the computer to appear (if applicable), then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.

 

To get the log from Malwarebytes do the following:

 

  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options: > From export you have three options:

      Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply

  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…

Next,

Install McShield from here: http://mcshield.net/

Reboot your PC when complete...

Next,

Select the Windows key and X key together

From the list select Command Prompt (Admin)

Here I assume your flashdrive as X:

Enter this command. Highlight the command then Right click - Copy. At the cmd prompt Right click - Paste

attrib -h -r -s /s /d x:\*.* hit the enter key...

Note : Replace the letter X with your flash drive letter....

Do the files now show OK?

Thank you,

Kevin

 

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  • 2 weeks later...
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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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