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I have a customer who clicked a ransomware link in an email on his iPhone. I have dealt with this on computers running Windows but never on an iPhone.

Can someone recommend a scanner or application to run on the iPhone to check if it got infected? Do you have anything else to recommend me to do?


I actually dont think he followed the link far enough to have gotten infected but it would be nice to verify that.


Thanks for reading!

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Ransomware does not typically (yet) target mobile operating systems such as iOS, the first reported OS X ransomware was only discovered within the last month or so.  With all of the robust security implemented on the iPhone in iOS I would be extremely doubtful there is ransomware in existence that's written where it's capable of successfully encrypting files on an iOS device...maybe on a jailbroken iPhone of a user that doesn't know what they are doing but still decided to jailbreak but even then it's very doubtful...

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I see..

The ones sending out this email did put out a warning about it and mentioned handheld devices as well and since I did see the cryptolocker that was spreading via the application Transmission I thought it was time for the iOS device now also.

I have had like 7-10 customers the last 2-3 months with cryptolockers on machines running Windows now.

Thanks for the quick response! Have a good one!

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