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Found Spyware.Zbot - anything else I need to do?


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Step #1 ESET Online Scanner
Disable your security programs which includes but not limited to anti-virus, anti-malware, anti-spyware et cetera. Peruse this for additional information.

  • Download esetsmartinstaller_enu.exe by clicking here.
  • Right-click on the program and choose Run as administrator.
  • Accept their terms and condition and proceed.
  • Install Add-On/Active X if prompted.
  • From the Computer Scan Setting check the following box --
    • Enable detection for potentially unwanted programs
  • Click on Advanced Setting --
    • Uncheck the box beside Remove Found Threats;
    • Check the box beside Scan archives
    • Check the box beside Scan for potentially unsafe applications
    • Check the box beside Enable Anti-Stealth Technology
  • Click on Start and wait for the virus signature database to update.
  • The online scan will begin automatically and can take several hours.
    • Note: Do not touch either the Mouse or keyboard during the scan. Otherwise it may stall.
  • After the Scan finishes --
    • If no threats were found:
      • Put a checkmark in Uninstall application on close.
      • Close the program and report that nothing was found
    • If threats were found:
      • Open the file located in C:\Program Files\ESET\ESET Online Scanner\log.txt (32-bit) or C:\Program Files (x86)\ESET\ESET Online Scanner\log.txt (64-bit).
      • Copy and Paste contents of the log file in your next reply.

Note: Enable your security programs afterwards.

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