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m55.dnsqa.me Outbound traffic


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:welcome:

 

Please do a Threat & Rootkit Scan:
Start the Anti-Malware program.
Please look at the Dashboard screen. Would you please press the blue line marked *Update*  and let it update itself.
Click the *Settings* icon ( on the top bar) > then click **Detection and Protection** subtab, Detection Options, tick the box 'Scan for rootkits'.
Click on the Scan icon ( up on the top row ), then click on Start Scan button >> .

A Threat Scan will begin.


With _some infections_, you may see this message box.
'Could not load DDA driver'
Click 'Yes' to this message, to allow the driver to load after a restart.
Allow the computer to restart.    ( as needed )


Continue with the rest of these instructions.


When the scan is complete, be sure to press Review results and look at all of the listed items ( if any ).
It there are found items, be sure to have each line item check-box marked with a check-mark  in order to remove them.
click REMOVE Selected button.


Wait for the prompt to restart the computer to appear ( if any ), then click on Yes.
After the scan has completed, Click on the **History tab** > Application Logs.
Double click on the scan log which shows the Date and time of the scan just performed.
Click the EXPORT button at the bottom left.
Click *TEXT file*
Be very aware as to what folder and what NAME you give this report.  You have to make a note so you can send it.

Then attach that file with your next reply.

 

p.s.  Your thread had 4 back-to-back posts in a row.  Our expert-helpers look for threads that have had less than 2 posts.  Yours had looked like it was previously replied to.

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Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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