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Heuristic Scan Hanging


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Edit:  A little background on this particular machine is that MBAM has been installed running the free version for almost a year without any problems and has not undergone any recent changes in terms of other program installations or configuration changes.  Only action by the user prior to the problem was a system image backup was initiated, however I am not sure if it is related to the hanginng scan or simply coincidental.

The only corrective action thus far has been a complete removal of the old version using MBAM removal tool followed by a clean installation of the latest version (2.2.1.1043) but the problem still exist.

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Hi:

It looks as if your topic may have been overlooked.

Until someone more expert stops by, I don't see anything major in the logs, except for old hardware (Pentium CPU).

I would start with a CHKDSK and then a System File Checker.

Tutorials for Win 7 below:

http://www.sevenforums.com/tutorials/433-disk-check.html

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Let us know how it goes.

Thanks,

 

 

 

 

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