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downadup / kazy hijack this log

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F-Secure gives the message that the PC is infected with downadup:

Message: Malicious code found in file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\QMVYQQN8\qdkxfp[1].gif.

Infection: Worm:W32/Downadup.BW


I've scanned with: malwarebytes, adwcleaner, JRT.

Now the bitdefender downadup removal tool is running.


Is this pc still infected?


Thanks in advance.


Message: Malicious code found in file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\QMVYQQN8\qdkxfp[2].png.

Infection: Gen:Variant.Kazy.132568

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Hello and welcome to Malwarebytes,

Please be aware the following P2P/Piracy Warning is a standard opening reply made here at Malwarebytes, we make no accusations but do make you aware of Forum Protocol....

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good...

Change the download folder setting in the default Browser so all tools we may use are saved to the Desktop:

Chrome.JPGGoogle Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Settings.JPG
Choose Settings. at the bottom of the screen click the
"Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK.

Firefox.JPGMozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Settings.JPG Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu.

IE.jpgInternet Explorer - Click the Tools menu in the upper right-corner of the browser. Tools.JPG Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen.
NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.

edge.pngChange default download folder location in Edge - Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties"

In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK"

Be aware you are not changing the Browser download folder location, you are changing the user’s download directory location.....


Please open Malwarebytes Anti-Malware.

  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete Apply Actions to any found entries.
  • Wait for the prompt to restart the computer to appear (if applicable), then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.

To get the log from Malwarebytes do the following:

  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options:   Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…

If Malwarebytes is not installed follow these instructions first:

Download Malwarebytes Anti-Malware to your desktop.

  • Double-click mbam-setup and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
  • Launch Malwarebytes Anti-Malware
  • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  • Click Finish. Follow the instructions above....


Download AdwCleaner by Xplode onto your Desktop.

  • Double click on Adwcleaner.exe to run the tool.
  • Click on the Scan in the Actions box
  • Please wait fot the scan to finish..
  • When "Waiting for action.Please uncheck elements you want to keep" shows in top line..
  • Click on the Cleaning box.
  • Next click OK on the "Closing Programs" pop up box.
  • Click OK on the Information box & again OK to allow the necessary reboot
  • After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed...


Download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
    (Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans"
  • Press Scan button to run the tool....
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt) Please attach those logs to your reply.

Let me see those logs in your next reply...

Thank you,



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Malwarebytes Anti-Malware

Scandatum: 23/03/2016
Scantijd: 11:32:44
Beheerder: Ja

Malware-database: v2016.03.23.02
Rootkit-database: v2016.03.12.01
Licentie: Gratis
Malware-bescherming: Uitgeschakeld
Bescherming tegen kwaadaardige websites: Uitgeschakeld
Zelfbescherming: Uitgeschakeld

Besturingssysteem: Windows XP Service Pack 3
Processor: x86
Bestandssysteem: NTFS
Gebruiker: workplan

Scantype: Bedreigingsscan
Resultaat: Voltooid
Objecten gescand: 517593
Verstreken tijd: 37 min, 24 sec

Geheugen: Ingeschakeld
Opstarten: Ingeschakeld
Bestandssysteem: Ingeschakeld
Archieven: Ingeschakeld
Rootkits: Ingeschakeld
Heuristiek: Ingeschakeld
POP: Ingeschakeld
POA: Ingeschakeld

Processen: 0
(Geen kwaadaardige items gedetecteerd)

Modules: 0
(Geen kwaadaardige items gedetecteerd)

Registersleutels: 0
(Geen kwaadaardige items gedetecteerd)

Registerwaarden: 0
(Geen kwaadaardige items gedetecteerd)

Registerdata: 1
PUM.Optional.HomepageControl, HKU\S-1-5-21-254092899-441300738-1001799663-7646\SOFTWARE\POLICIES\MICROSOFT\INTERNET EXPLORER\CONTROL PANEL|HomePage, 1, Goed: (0), Slecht: (1),,[60ce47446039cc6a095d31f4f60f1be5]

Mappen: 0
(Geen kwaadaardige items gedetecteerd)

Bestanden: 0
(Geen kwaadaardige items gedetecteerd)

Fysieke Sectoren: 0
(Geen kwaadaardige items gedetecteerd)


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# AdwCleaner v5.105 - Logfile created 23/03/2016 at 12:55:17
# Updated 21/03/2016 by Xplode
# Database : 2016-03-23.1 [Server]
# Operating system : Microsoft Windows XP Service Pack 3 (x86)
# Username : workplan - ISOMARK
# Running from : S:\Administratie\Informatica\Software SE\Software Cleaning\2-AdwCleaner.exe
# Option : Clean
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *****

***** [ DLLs ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

***** [ Registry ] *****

[-] Value Deleted : HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel [Homepage]
[-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.Protector
[-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.Protector.1
[-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho
[-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho.1
[-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib
[-] Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib.1
[-] Key Deleted : HKLM\SOFTWARE\Secure

***** [ Web browsers ] *****


:: "Tracing" keys removed
:: Winsock settings cleared


C:\AdwCleaner\AdwCleaner[C1].txt - [1285 bytes] - [23/03/2016 12:55:17]
C:\AdwCleaner\AdwCleaner[S1].txt - [1300 bytes] - [23/03/2016 12:52:44]

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1431 bytes] ##########

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Thanks for theose logs, continue as follows:

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.


ESETOnline.png Scan with ESET Online Scanner

This step can only be done using Internet Explorer, Google Chrome or Mozilla Firefox.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
Please visit ESET Online Scanner website.

Click there Run ESET Online Scanner.

If using Internet Explorer:

  • Accept the Terms of Use and click Start.
  • Allow the running of add-on.

If using Mozilla Firefox or Google Chrome:

  • Download esetsmartinstaller_enu.exe that you'll be given link to.
  • Double click esetsmartinstaller_enu.exe.
  • Allow the Terms of Use and click Start.

To perform the scan:

  • Make sure that Remove found threats is unchecked.
  • Scan archives is checked.
  • In Advanced Settings: Scan for potentially unwanted applications, Scan for potentially unsafe applications and Enable Anti-Stealth technology are checked.
  • Under “Enable Stealth Technology select “Change” select any extra drives in that window.
  • Click Start
  • The program will begin to download it's virus database. The speed may vary depending on your Internet connection.
  • When completed, the program will begin to scan. This may take several hours. Please, be patient.
  • Do not do anything on your machine as it may interrupt the scan.
  • When the scan is done, click Finish.
  • A logfile will be created at C:\Program Files (x86)\ESET\ESET Online Scanner. Open it using Notepad.

Please include this logfile in your next reply.

Don't forget to re-enable protection software!

Post those logs, also let me know if there are any remaining issues or concerns...

Thank you,






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  • 3 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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