Udvar Posted March 22, 2016 ID:1027754 Share Posted March 22, 2016 I am having a similar problem. From first install my license has failed to activate. Any help would be appreciated. Thank you. System_Description.txt Link to post Share on other sites More sharing options...
1PW Posted March 23, 2016 ID:1027827 Share Posted March 23, 2016 Hello Udvar and welcome: Please create the following archives for developer analysis: Create a ZIP archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\ Create another ZIP archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\ Please attach the above zipped archives to your next reply and then do a conventional Windows uninstall & reinstall of Beta5, MBARW 0.9.14.361 and include the status of the system's issue in your next reply. Thank you for beta testing MBARW and your valued feedback. Link to post Share on other sites More sharing options...
Udvar Posted March 31, 2016 Author ID:1030541 Share Posted March 31, 2016 Sorry for the delayed response. Actually, it's working now, with no problems. I did not do anything other than every so often clicking the "Start Protection" words. The first few times it did not work then it did and has ever since. Thanks for the quick reply though. Link to post Share on other sites More sharing options...
1PW Posted March 31, 2016 ID:1030546 Share Posted March 31, 2016 Hello Udvar: If you are reporting that your system can start with MBARW's protection disabled, that should be looked into. Please advice. If you have not already done so, please upgrade to Beta6 and follow with a reply to your topic with a status update. Thank you for participating in the beta testing of MBARW. Link to post Share on other sites More sharing options...
dupuism12 Posted April 4, 2016 ID:1031455 Share Posted April 4, 2016 Hello, Same thing happened to me, exact same screen, upon download. Left it alone and just turned my laptop off, for a day, doing NOTHING. The next day click on details and now have a valid license and all's kosher. Just thought I would share! Thanks Link to post Share on other sites More sharing options...
1PW Posted April 4, 2016 ID:1031493 Share Posted April 4, 2016 Hello dupuism12 and That's good news. If you experience future issues, please start your own topic in this sub-forum. Thank you for beta testing MBARW and your valued feedback. Link to post Share on other sites More sharing options...
doesnotwork Posted April 5, 2016 ID:1031698 Share Posted April 5, 2016 (edited) I have the same problem. I want to test in on windows server 2012 R2 Edited April 5, 2016 by doesnotwork Link to post Share on other sites More sharing options...
doesnotwork Posted April 5, 2016 ID:1031700 Share Posted April 5, 2016 (edited) I just kept killing the process and starting it again. At about the 5th go the "get details" button changed to "Fix it now", after clicking it the live protection started (hopefully it works properly). Edited April 5, 2016 by doesnotwork Link to post Share on other sites More sharing options...
1PW Posted April 5, 2016 ID:1031703 Share Posted April 5, 2016 Hello doesnotwork: The system in question may have temporarily experienced difficulty communicating with the mwbsys.com domain. Thank you for beta testing MBARW and your valued feedback. Link to post Share on other sites More sharing options...
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