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Posting my log as requested by Administrators


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I had a topic on the general forum and was requested by administrators to post my Hijack log: My malwarebytes keeps finding Trojan.Agent and won't delete it upon re-boot. Thanks in advance for any help getting rid of that nasty bug. Let me add again, that during the malwarebytes scan, my trend micro pops up several times saying it's blocking mbam.exe for suspicious activity.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:17:26 AM, on 6/23/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16850)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\WINDOWS\arservice.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Trend Micro\BM\TMBMSRV.exe

C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OE.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [ufSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')

O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')

O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')

O4 - Global Startup: AutorunsDisabled

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O16 - DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} (Image Uploader Control) - http://phototeklc.lifepics.com/net/Uploader/LPUploader45.cab

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cab

O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/testAc...OnlineGames.cab

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab

O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - http://upload.facebook.com/controls/Facebo...toUploader3.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://games.myspace.com/gameshell/games/c...h2.1.0.0.68.cab

O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._2/axofupld.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab

O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://myspace.oberon-media.com/gameshell/...tg.1.0.0.37.cab

O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://games.myspace.com/Gameshell/GameHos...ronGameHost.cab

O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/Facebo...Uploader4_5.cab

O18 - Filter hijack: text/html - {b981d0a2-4055-4699-b5ad-a568f3ef5b2c} - (no file)

O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe

O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe

O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--

End of file - 9177 bytes

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  • Root Admin

Trend should NOT be blocking MBAM - please review the post here and follow the directions as indicated and MBAM should now run just fine.

http://www.malwarebytes.org/forums/index.php?showtopic=17605

Then once you have that set correctly please run and update MBAM as shown.

Update and Scan with Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then post back the MBAM log and a new Hijackthis log.

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I followed your link on the instructions on how to get Trend Micro to allow updates from MBAM - however, when I get to step 8 - "Chose mbam.exe and click open ....." that is not a choice - the only thing that is showing up with a .exe - is my name - daphne.exe - but it has a malwarebytes logo on side of my name, they also have several other malwarebyte files but none have .exe by them.

Please instruct on what to do at this point.

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  • Root Admin

Okay, for now lets run this scanner and take a look at whats going on.

Please visit this webpage for instructions for downloading ComboFix to your
DESKTOP
:
how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

NOTE!!:

You must save and run
ComboFix.exe
on your DESKTOP and not from any other folder.

Also,
DO NOT
click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:

Note:

The
Windows Recovery Console
will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click
    Yes
    to allow ComboFix to continue scanning for malware.

  • When the tool is finished, it will produce a report for you.

  • Please post the
    C:\ComboFix.txt
    along with a
    new HijackThis log
    so we may continue cleaning the system.

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Okay - I ran combofix - however, I accidentally ran it with the Firewall on, so I ran it again after I disabled the firewall - I'll post both entries.

THIS IS THE ONE WITH SCANNING DISABLED AND FIREWALL ENABLED:

ComboFix 09-06-26.02 - HP_Administrator 06/26/2009 16:44.1 - NTFSx86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.504 [GMT -5:00]

Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe

AV: Trend Micro Internet Security *On-access scanning disabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}

FW: Trend Micro Personal Firewall *enabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\windows\kb913800.exe

c:\windows\MailSwitch.ocx

c:\windows\system32\drivers\ati0qaxx.sys

c:\windows\system32\drivers\ati2xhxx.sys

c:\windows\system32\drivers\ati4irxx.sys

c:\windows\system32\drivers\clbdriver.sys

c:\windows\system32\drivers\ctl_w32.sys

c:\windows\system32\drivers\grande48.sys

c:\windows\system32\drivers\lojlig.sys

c:\windows\system32\drivers\mgcscrd.sys

c:\windows\system32\drivers\mrxdavv.sys

c:\windows\system32\drivers\msliksurserv.sys

c:\windows\system32\drivers\msvtch.sys

c:\windows\system32\drivers\ntndis.sys

c:\windows\system32\drivers\parport32.sys

c:\windows\system32\drivers\qandr.sys

c:\windows\system32\drivers\resdr32.sys

c:\windows\system32\drivers\reveal32.sys

c:\windows\system32\drivers\seneka.sys

c:\windows\system32\drivers\SROUTE.SYS

c:\windows\system32\drivers\ss.sys

c:\windows\system32\drivers\str.sys

c:\windows\system32\drivers\symavc32.sys

c:\windows\system32\drivers\tdlserv.sys

c:\windows\system32\drivers\TPLinks.sys

c:\windows\system32\drivers\wsnpoem.sys

D:\Autorun.inf

D:\Desktop.ini

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Service_UACd.sys

((((((((((((((((((((((((( Files Created from 2009-05-26 to 2009-06-26 )))))))))))))))))))))))))))))))

.

2009-06-26 21:17 . 2008-05-14 22:54 595208 ----a-w- c:\documents and settings\All Users\Application Data\Trend Micro\OE\oe_engine\01\tmaseng.dll

2009-05-28 01:33 . 2009-06-21 11:29 3561743 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-06-21 11:29 . 2009-05-25 05:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-06-17 16:27 . 2009-05-25 15:59 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-06-17 16:27 . 2009-05-25 15:59 19096 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-05-28 23:48 . 2008-09-14 21:08 -------- d-----w- c:\program files\Microsoft Silverlight

2009-05-28 22:59 . 2007-08-13 16:51 -------- d-----w- c:\program files\Spybot - Search & Destroy

2009-05-28 22:59 . 2006-07-18 22:56 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy

2009-05-25 16:07 . 2008-07-31 09:36 -------- d-----w- c:\program files\Common

2009-05-25 15:43 . 2009-05-25 15:43 8 ----a-w- c:\documents and settings\HP_Administrator\settings.dat

2009-05-09 03:56 . 2009-05-08 20:43 49 ----a-w- c:\windows\popcinfot.dat

2009-05-09 03:31 . 2009-05-09 03:31 0 ----a-w- c:\windows\popcreg.dat

2009-05-09 03:31 . 2009-05-08 01:19 -------- d-----w- c:\program files\PopCap Games

2009-05-08 20:43 . 2009-05-08 20:43 -------- d-----w- c:\documents and settings\All Users\Application Data\PopCap Games

2009-05-07 15:51 . 2009-05-07 15:51 -------- d-----w- c:\program files\Coupons

2009-05-07 15:32 . 2004-08-09 21:00 345600 ----a-w- c:\windows\system32\localspl.dll

2009-04-29 04:56 . 2004-08-09 21:00 827392 ----a-w- c:\windows\system32\wininet.dll

2009-04-29 04:55 . 2004-08-09 21:00 78336 ----a-w- c:\windows\system32\ieencode.dll

2009-04-17 12:26 . 2004-08-09 21:00 1847168 ----a-w- c:\windows\system32\win32k.sys

2009-04-15 14:51 . 2004-08-09 21:00 585216 ----a-w- c:\windows\system32\rpcrt4.dll

2009-04-02 21:00 . 2008-08-01 16:43 52752 ----a-w- c:\windows\system32\drivers\tmactmon.sys

2009-04-02 21:00 . 2008-08-01 16:43 52624 ----a-w- c:\windows\system32\drivers\tmevtmgr.sys

2009-04-02 21:00 . 2008-08-01 16:43 142864 ----a-w- c:\windows\system32\drivers\tmcomm.sys

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

"OE"="c:\program files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe" [2008-02-16 492808]

"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-01-24 7311360]

"UfSeAgnt.exe"="c:\program files\Trend Micro\Internet Security\UfSeAgnt.exe" [2009-01-31 1398024]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2006-02-22 180269]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-03-30 267048]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]

"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2008-04-14 53760]

c:\documents and settings\Default User\Start Menu\Programs\Startup\

Pin.lnk - c:\hp\bin\CLOAKER.EXE [2006-2-22 27136]

c:\documents and settings\All Users\Start Menu\Programs\Startup\AutorunsDisabled

ImageMixer for HDD Camcorder.lnk - c:\program files\PIXELA\ImageMixer for HDD Camcorder\IMx3Launcher.exe [2006-12-3 1871872]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=

"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\Program Files\\AIM\\aim.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=

"c:\\Program Files\\AIM6\\aim6.exe"=

"c:\\Program Files\\Adobe\\Photoshop Elements 6.0\\AdobePhotoshopElementsMediaServer.exe"=

"c:\\Program Files\\Microsoft Games\\Age of Empires III\\age3.exe"=

"c:\\Program Files\\Microsoft Games\\Age of Empires III\\age3y.exe"=

"c:\\Program Files\\Java\\jre1.5.0_06\\bin\\javaw.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe [9/11/2007 12:45 AM 124832]

R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [8/1/2008 11:43 AM 52624]

R2 TmPfw;Trend Micro Personal Firewall;c:\progra~1\TRENDM~1\INTERN~2\TmPfw.exe [8/1/2008 11:43 AM 488768]

R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2/15/2008 11:39 PM 36368]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [11/25/2007 1:06 PM 24652]

R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2/15/2008 11:39 PM 333328]

R3 tmproxy;Trend Micro Proxy Service;c:\program files\Trend Micro\Internet Security\TmProxy.exe [8/1/2008 11:43 AM 648456]

S0 rkrs;rkrs;c:\windows\system32\drivers\vkfzyvj.sys --> c:\windows\system32\drivers\vkfzyvj.sys [?]

.

Contents of the 'Scheduled Tasks' folder

2009-02-16 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 18:34]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uDefault_Search_URL = hxxp://search.msn.com

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop

uInternet Connection Wizard,ShellNext = iexplore

uInternet Settings,ProxyOverride = *.local

DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://phototeklc.lifepics.com/net/Uploader/LPUploader45.cab

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-06-26 16:53

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\windows\arservice.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\windows\ehome\ehrecvr.exe

c:\windows\ehome\ehSched.exe

c:\program files\Common Files\LightScribe\LSSrvc.exe

c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

c:\windows\system32\nvsvc32.exe

c:\program files\Trend Micro\Internet Security\SfCtlCom.exe

c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

c:\windows\ehome\mcrdsvc.exe

c:\program files\Trend Micro\BM\TMBMSRV.exe

c:\windows\system32\dllhost.exe

c:\program files\iPod\bin\iPodService.exe

c:\windows\system32\wscntfy.exe

c:\program files\Viewpoint\Viewpoint Manager\ViewMgr.exe

.

**************************************************************************

.

Completion time: 2009-06-26 16:57 - machine was rebooted

ComboFix-quarantined-files.txt 2009-06-26 21:57

Pre-Run: 162,277,720,064 bytes free

Post-Run: 162,343,137,280 bytes free

185 --- E O F --- 2009-06-12 08:04

THIS IS THE ONE WITH SCANNING AND FIREWALL DISABLED:

ComboFix 09-06-26.02 - HP_Administrator 06/26/2009 17:04.2 - NTFSx86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.515 [GMT -5:00]

Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe

AV: Trend Micro Internet Security *On-access scanning disabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}

FW: Trend Micro Personal Firewall *disabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}

.

((((((((((((((((((((((((( Files Created from 2009-05-26 to 2009-06-26 )))))))))))))))))))))))))))))))

.

2009-06-26 21:17 . 2008-05-14 22:54 595208 ----a-w- c:\documents and settings\All Users\Application Data\Trend Micro\OE\oe_engine\01\tmaseng.dll

2009-05-28 01:33 . 2009-06-21 11:29 3561743 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-06-21 11:29 . 2009-05-25 05:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-06-17 16:27 . 2009-05-25 15:59 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-06-17 16:27 . 2009-05-25 15:59 19096 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-05-28 23:48 . 2008-09-14 21:08 -------- d-----w- c:\program files\Microsoft Silverlight

2009-05-28 22:59 . 2007-08-13 16:51 -------- d-----w- c:\program files\Spybot - Search & Destroy

2009-05-28 22:59 . 2006-07-18 22:56 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy

2009-05-25 16:07 . 2008-07-31 09:36 -------- d-----w- c:\program files\Common

2009-05-25 15:43 . 2009-05-25 15:43 8 ----a-w- c:\documents and settings\HP_Administrator\settings.dat

2009-05-09 03:56 . 2009-05-08 20:43 49 ----a-w- c:\windows\popcinfot.dat

2009-05-09 03:31 . 2009-05-09 03:31 0 ----a-w- c:\windows\popcreg.dat

2009-05-09 03:31 . 2009-05-08 01:19 -------- d-----w- c:\program files\PopCap Games

2009-05-08 20:43 . 2009-05-08 20:43 -------- d-----w- c:\documents and settings\All Users\Application Data\PopCap Games

2009-05-07 15:51 . 2009-05-07 15:51 -------- d-----w- c:\program files\Coupons

2009-05-07 15:32 . 2004-08-09 21:00 345600 ----a-w- c:\windows\system32\localspl.dll

2009-04-29 04:56 . 2004-08-09 21:00 827392 ----a-w- c:\windows\system32\wininet.dll

2009-04-29 04:55 . 2004-08-09 21:00 78336 ----a-w- c:\windows\system32\ieencode.dll

2009-04-17 12:26 . 2004-08-09 21:00 1847168 ----a-w- c:\windows\system32\win32k.sys

2009-04-15 14:51 . 2004-08-09 21:00 585216 ----a-w- c:\windows\system32\rpcrt4.dll

2009-04-02 21:00 . 2008-08-01 16:43 52752 ----a-w- c:\windows\system32\drivers\tmactmon.sys

2009-04-02 21:00 . 2008-08-01 16:43 52624 ----a-w- c:\windows\system32\drivers\tmevtmgr.sys

2009-04-02 21:00 . 2008-08-01 16:43 142864 ----a-w- c:\windows\system32\drivers\tmcomm.sys

.

((((((((((((((((((((((((((((( SnapShot@2009-06-26_21.53.45 )))))))))))))))))))))))))))))))))))))))))

.

+ 2009-06-26 21:56 . 2008-10-16 20:09 51224 c:\windows\system32\dllcache\cache\wuauclt.exe

+ 2009-06-26 21:56 . 2008-04-14 00:12 82432 c:\windows\system32\dllcache\cache\ws2_32.dll

+ 2009-06-26 21:56 . 2008-04-14 00:12 26112 c:\windows\system32\dllcache\cache\userinit.exe

+ 2009-06-26 21:56 . 2008-04-14 00:12 14336 c:\windows\system32\dllcache\cache\svchost.exe

+ 2009-06-26 21:56 . 2008-04-14 00:12 57856 c:\windows\system32\dllcache\cache\spoolsv.exe

+ 2009-06-26 21:56 . 2008-04-14 00:12 17408 c:\windows\system32\dllcache\cache\powrprof.dll

+ 2009-06-26 21:56 . 2008-04-14 00:12 13312 c:\windows\system32\dllcache\cache\lsass.exe

+ 2009-06-26 21:56 . 2008-04-13 18:39 24576 c:\windows\system32\dllcache\cache\kbdclass.sys

+ 2009-06-26 21:56 . 2008-04-13 18:53 36608 c:\windows\system32\dllcache\cache\ip6fw.sys

+ 2009-06-26 21:56 . 2008-04-14 00:12 15360 c:\windows\system32\dllcache\cache\ctfmon.exe

+ 2009-06-26 21:56 . 2008-04-14 00:12 507904 c:\windows\system32\dllcache\cache\winlogon.exe

+ 2009-06-26 21:56 . 2009-04-29 04:56 827392 c:\windows\system32\dllcache\cache\wininet.dll

+ 2009-06-26 21:56 . 2008-04-14 00:12 578560 c:\windows\system32\dllcache\cache\user32.dll

+ 2009-06-26 21:56 . 2008-04-14 00:12 295424 c:\windows\system32\dllcache\cache\termsrv.dll

+ 2009-06-26 21:56 . 2008-06-20 11:51 361600 c:\windows\system32\dllcache\cache\tcpip.sys

+ 2009-06-26 21:56 . 2009-02-06 11:11 110592 c:\windows\system32\dllcache\cache\services.exe

+ 2009-06-26 21:56 . 2008-04-13 19:20 182656 c:\windows\system32\dllcache\cache\ndis.sys

+ 2009-06-26 21:56 . 2009-03-21 14:06 989696 c:\windows\system32\dllcache\cache\kernel32.dll

+ 2009-06-26 21:56 . 2008-04-14 00:11 110080 c:\windows\system32\dllcache\cache\imm32.dll

+ 2009-06-26 21:56 . 2008-04-14 00:11 167936 c:\windows\system32\dllcache\cache\appmgmts.dll

+ 2009-06-26 21:56 . 2008-04-14 00:12 1614848 c:\windows\system32\dllcache\cache\sfcfiles.dll

+ 2009-06-26 21:56 . 2009-02-06 11:06 2145280 c:\windows\system32\dllcache\cache\ntoskrnl.exe

+ 2009-06-26 21:56 . 2009-02-06 10:32 2023936 c:\windows\system32\dllcache\cache\ntkrnlpa.exe

+ 2009-06-26 21:56 . 2008-04-14 00:12 1033728 c:\windows\system32\dllcache\cache\explorer.exe

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

"OE"="c:\program files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe" [2008-02-16 492808]

"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-01-24 7311360]

"UfSeAgnt.exe"="c:\program files\Trend Micro\Internet Security\UfSeAgnt.exe" [2009-01-31 1398024]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2006-02-22 180269]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-03-30 267048]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]

"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2008-04-14 53760]

c:\documents and settings\Default User\Start Menu\Programs\Startup\

Pin.lnk - c:\hp\bin\CLOAKER.EXE [2006-2-22 27136]

c:\documents and settings\All Users\Start Menu\Programs\Startup\AutorunsDisabled

ImageMixer for HDD Camcorder.lnk - c:\program files\PIXELA\ImageMixer for HDD Camcorder\IMx3Launcher.exe [2006-12-3 1871872]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=

"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\Program Files\\AIM\\aim.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=

"c:\\Program Files\\AIM6\\aim6.exe"=

"c:\\Program Files\\Adobe\\Photoshop Elements 6.0\\AdobePhotoshopElementsMediaServer.exe"=

"c:\\Program Files\\Microsoft Games\\Age of Empires III\\age3.exe"=

"c:\\Program Files\\Microsoft Games\\Age of Empires III\\age3y.exe"=

"c:\\Program Files\\Java\\jre1.5.0_06\\bin\\javaw.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe [9/11/2007 12:45 AM 124832]

R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [8/1/2008 11:43 AM 52624]

R2 TmPfw;Trend Micro Personal Firewall;c:\progra~1\TRENDM~1\INTERN~2\TmPfw.exe [8/1/2008 11:43 AM 488768]

R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2/15/2008 11:39 PM 36368]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [11/25/2007 1:06 PM 24652]

R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2/15/2008 11:39 PM 333328]

R3 tmproxy;Trend Micro Proxy Service;c:\program files\Trend Micro\Internet Security\TmProxy.exe [8/1/2008 11:43 AM 648456]

S0 rkrs;rkrs;c:\windows\system32\drivers\vkfzyvj.sys --> c:\windows\system32\drivers\vkfzyvj.sys [?]

.

Contents of the 'Scheduled Tasks' folder

2009-02-16 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 18:34]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uDefault_Search_URL = hxxp://search.msn.com

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop

uInternet Connection Wizard,ShellNext = iexplore

uInternet Settings,ProxyOverride = *.local

DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://phototeklc.lifepics.com/net/Uploader/LPUploader45.cab

.

**************************************************************************

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files:

**************************************************************************

.

Completion time: 2009-06-26 17:10

ComboFix-quarantined-files.txt 2009-06-26 22:10

ComboFix2.txt 2009-06-26 21:57

Pre-Run: 162,370,973,696 bytes free

Post-Run: 162,350,186,496 bytes free

155 --- E O F --- 2009-06-12 08:04

HERE IS THE HIJACK LOG

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 5:27:00 PM, on 6/26/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16850)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\WINDOWS\arservice.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Trend Micro\BM\TMBMSRV.exe

C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [ufSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')

O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')

O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')

O4 - Global Startup: AutorunsDisabled

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O16 - DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} (Image Uploader Control) - http://phototeklc.lifepics.com/net/Uploader/LPUploader45.cab

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cab

O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/testAc...OnlineGames.cab

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab

O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - http://upload.facebook.com/controls/Facebo...toUploader3.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://games.myspace.com/gameshell/games/c...h2.1.0.0.68.cab

O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._2/axofupld.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab

O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://myspace.oberon-media.com/gameshell/...tg.1.0.0.37.cab

O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://games.myspace.com/Gameshell/GameHos...ronGameHost.cab

O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/Facebo...Uploader4_5.cab

O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe

O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe

O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--

End of file - 9023 bytes

Hope someone can figure out if I really have this trojan.agent that malwarebytes finds and why my trend micro keeps blocking different items while MBAM is scanning... Thanks to all for your hard work!

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  • Root Admin

STEP 01

Disable the Spybot Tea Timer - DO NOT continue until you've disabled the Tea Timer

Disable Teatimer

First step:

  • Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
  • If you have the new version 1.5, Click once on
    Resident Protection
    , then Right click the Spybot icon again and make sure
    Resident Protection
    is now
    Unchecked
    . The Spybot icon in the System tray should now be now colorless.

  • If you have Version 1.4, Click on
    Exit Spybot S&D Resident

Second step, For Either Version :
  • Open Spybot S&D
  • Click
    Mode
    , choose
    Advanced Mode

  • Go To the bottom of the Vertical Panel on the Left, Click
    Tools

  • then, also in left panel, click
    Resident
    shows a red/white shield.

  • If your firewall raises a question, say
    OK

  • In the
    Resident protection status
    frame,
    Uncheck
    the box labeled
    Resident "Tea-Timer"(Protection of over-all system settings) active

  • OK
    any prompts.

  • Use
    File, Exit
    to terminate Spybot

  • Reboot
    your machine for the changes to take effect.

STEP 02

Download but do not yet run ComboFix

If you have a previous version of Combofix.exe, delete it and download a fresh copy.

Download it to your DESKTOP - it MUST run from the Desktop

download.bleepingcomputer.com/sUBs/ComboFix.exe

subs.geekstogo.com/ComboFix.exe

Using your mouse, Highlight and then Right-click | Copy the entire contents of the Code box below, including blank lines

KILLALL::

Driver::
rkrs
File::
c:\windows\system32\drivers\vkfzyvj.sys

Open a new Notepad session (Do not use a Word Processor or WordPad). Click "Format" and be certain that Word Wrap is not enabled. Right-click | Paste the Code box contents from above into Notepad. Click File, Save as..., and set the location to your Desktop, and enter (including quotation marks) as the filename: "CFscript.txt" .

Using your mouse, drag the new file CFscript.txt and drop it on the Combo-Fix.exe icon as shown:

CFScript.gif

  • Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.
  • Disconnect from the Internet.
  • Disable your Antivirus software. If it has Script Blocking features, please disable these as well.
  • A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.
  • It may identify that Recovery Console is not installed. Please accept when asked if you wish it to be installed.
    When the scan completes Notepad will open with with your results log open. Do a File, Exit.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

Post back the Combofix log on your next reply.

STEP 03

Update and Scan with Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then post back the MBAM log and a new Hijackthis log.

STEP 04

Download
DDS
and save it to your desktop

Disable any script blocker if your Anti-Virus/Anti-Malware has it.

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click
dds.scr
to run the tool.

When done, the
DDS.txt
will open.

Click Yes at the next prompt for Optional Scan.
    When done, DDS will open two (2) logs:

  1. DDS.txt
  2. Attach.txt

  • Save both reports to your desktop
  • Please include the following logs in your next reply:
    DDS.txt
    and
    Attach.txt

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Here are the logs you requested - I did notice that my original problem with malwarebytes finding trojan.agent did not happen this time - strange!

Step 1: I uninstalled Spybot to remove Tea Timer

Step 2: Combo Fix Log:

ComboFix 09-06-26.02 - HP_Administrator 06/26/2009 21:10.3 - NTFSx86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.477 [GMT -5:00]

Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe

Command switches used :: c:\documents and settings\HP_Administrator\Desktop\CFscript.txt

AV: Trend Micro Internet Security *On-access scanning disabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}

FW: Trend Micro Personal Firewall *disabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}

FILE ::

"c:\windows\system32\drivers\vkfzyvj.sys"

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Service_rkrs

((((((((((((((((((((((((( Files Created from 2009-05-27 to 2009-06-27 )))))))))))))))))))))))))))))))

.

2009-06-26 21:17 . 2008-05-14 22:54 595208 ----a-w- c:\documents and settings\All Users\Application Data\Trend Micro\OE\oe_engine\01\tmaseng.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-06-27 01:57 . 2006-07-18 22:56 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy

2009-06-27 01:55 . 2007-08-13 16:51 -------- d-----w- c:\program files\Spybot - Search & Destroy

2009-06-21 11:29 . 2009-05-25 05:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-06-21 11:29 . 2009-05-28 01:33 3561743 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe

2009-06-17 16:27 . 2009-05-25 15:59 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-06-17 16:27 . 2009-05-25 15:59 19096 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-05-28 23:48 . 2008-09-14 21:08 -------- d-----w- c:\program files\Microsoft Silverlight

2009-05-25 16:07 . 2008-07-31 09:36 -------- d-----w- c:\program files\Common

2009-05-25 15:43 . 2009-05-25 15:43 8 ----a-w- c:\documents and settings\HP_Administrator\settings.dat

2009-05-09 03:56 . 2009-05-08 20:43 49 ----a-w- c:\windows\popcinfot.dat

2009-05-09 03:31 . 2009-05-09 03:31 0 ----a-w- c:\windows\popcreg.dat

2009-05-09 03:31 . 2009-05-08 01:19 -------- d-----w- c:\program files\PopCap Games

2009-05-08 20:43 . 2009-05-08 20:43 -------- d-----w- c:\documents and settings\All Users\Application Data\PopCap Games

2009-05-07 15:51 . 2009-05-07 15:51 -------- d-----w- c:\program files\Coupons

2009-05-07 15:32 . 2004-08-09 21:00 345600 ----a-w- c:\windows\system32\localspl.dll

2009-04-29 04:56 . 2004-08-09 21:00 827392 ----a-w- c:\windows\system32\wininet.dll

2009-04-29 04:55 . 2004-08-09 21:00 78336 ----a-w- c:\windows\system32\ieencode.dll

2009-04-17 12:26 . 2004-08-09 21:00 1847168 ----a-w- c:\windows\system32\win32k.sys

2009-04-15 14:51 . 2004-08-09 21:00 585216 ----a-w- c:\windows\system32\rpcrt4.dll

2009-04-02 21:00 . 2008-08-01 16:43 52752 ----a-w- c:\windows\system32\drivers\tmactmon.sys

2009-04-02 21:00 . 2008-08-01 16:43 52624 ----a-w- c:\windows\system32\drivers\tmevtmgr.sys

2009-04-02 21:00 . 2008-08-01 16:43 142864 ----a-w- c:\windows\system32\drivers\tmcomm.sys

.

((((((((((((((((((((((((((((( SnapShot@2009-06-26_21.53.45 )))))))))))))))))))))))))))))))))))))))))

.

+ 2009-06-26 21:56 . 2008-10-16 20:09 51224 c:\windows\system32\dllcache\cache\wuauclt.exe

+ 2009-06-26 21:56 . 2008-04-14 00:12 82432 c:\windows\system32\dllcache\cache\ws2_32.dll

+ 2009-06-26 21:56 . 2008-04-14 00:12 26112 c:\windows\system32\dllcache\cache\userinit.exe

+ 2009-06-26 21:56 . 2008-04-14 00:12 14336 c:\windows\system32\dllcache\cache\svchost.exe

+ 2009-06-26 21:56 . 2008-04-14 00:12 57856 c:\windows\system32\dllcache\cache\spoolsv.exe

+ 2009-06-26 21:56 . 2008-04-14 00:12 17408 c:\windows\system32\dllcache\cache\powrprof.dll

+ 2009-06-26 21:56 . 2008-04-14 00:12 13312 c:\windows\system32\dllcache\cache\lsass.exe

+ 2009-06-26 21:56 . 2008-04-13 18:39 24576 c:\windows\system32\dllcache\cache\kbdclass.sys

+ 2009-06-26 21:56 . 2008-04-13 18:53 36608 c:\windows\system32\dllcache\cache\ip6fw.sys

+ 2009-06-26 21:56 . 2008-04-14 00:12 15360 c:\windows\system32\dllcache\cache\ctfmon.exe

+ 2009-06-26 21:56 . 2008-04-14 00:12 507904 c:\windows\system32\dllcache\cache\winlogon.exe

+ 2009-06-26 21:56 . 2009-04-29 04:56 827392 c:\windows\system32\dllcache\cache\wininet.dll

+ 2009-06-26 21:56 . 2008-04-14 00:12 578560 c:\windows\system32\dllcache\cache\user32.dll

+ 2009-06-26 21:56 . 2008-04-14 00:12 295424 c:\windows\system32\dllcache\cache\termsrv.dll

+ 2009-06-26 21:56 . 2008-06-20 11:51 361600 c:\windows\system32\dllcache\cache\tcpip.sys

+ 2009-06-26 21:56 . 2009-02-06 11:11 110592 c:\windows\system32\dllcache\cache\services.exe

+ 2009-06-26 21:56 . 2008-04-13 19:20 182656 c:\windows\system32\dllcache\cache\ndis.sys

+ 2009-06-26 21:56 . 2009-03-21 14:06 989696 c:\windows\system32\dllcache\cache\kernel32.dll

+ 2009-06-26 21:56 . 2008-04-14 00:11 110080 c:\windows\system32\dllcache\cache\imm32.dll

+ 2009-06-26 21:56 . 2008-04-14 00:11 167936 c:\windows\system32\dllcache\cache\appmgmts.dll

+ 2009-06-26 21:56 . 2008-04-14 00:12 1614848 c:\windows\system32\dllcache\cache\sfcfiles.dll

+ 2009-06-26 21:56 . 2009-02-06 11:06 2145280 c:\windows\system32\dllcache\cache\ntoskrnl.exe

+ 2009-06-26 21:56 . 2009-02-06 10:32 2023936 c:\windows\system32\dllcache\cache\ntkrnlpa.exe

+ 2009-06-26 21:56 . 2008-04-14 00:12 1033728 c:\windows\system32\dllcache\cache\explorer.exe

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

"OE"="c:\program files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe" [2008-02-16 492808]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-01-24 7311360]

"UfSeAgnt.exe"="c:\program files\Trend Micro\Internet Security\UfSeAgnt.exe" [2009-01-31 1398024]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2006-02-22 180269]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-03-30 267048]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]

"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2008-04-14 53760]

c:\documents and settings\Default User\Start Menu\Programs\Startup\

Pin.lnk - c:\hp\bin\CLOAKER.EXE [2006-2-22 27136]

c:\documents and settings\All Users\Start Menu\Programs\Startup\AutorunsDisabled

ImageMixer for HDD Camcorder.lnk - c:\program files\PIXELA\ImageMixer for HDD Camcorder\IMx3Launcher.exe [2006-12-3 1871872]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=

"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\Program Files\\AIM\\aim.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=

"c:\\Program Files\\AIM6\\aim6.exe"=

"c:\\Program Files\\Adobe\\Photoshop Elements 6.0\\AdobePhotoshopElementsMediaServer.exe"=

"c:\\Program Files\\Microsoft Games\\Age of Empires III\\age3.exe"=

"c:\\Program Files\\Microsoft Games\\Age of Empires III\\age3y.exe"=

"c:\\Program Files\\Java\\jre1.5.0_06\\bin\\javaw.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe [9/11/2007 12:45 AM 124832]

R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [8/1/2008 11:43 AM 52624]

R2 TmPfw;Trend Micro Personal Firewall;c:\progra~1\TRENDM~1\INTERN~2\TmPfw.exe [8/1/2008 11:43 AM 488768]

R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2/15/2008 11:39 PM 36368]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [11/25/2007 1:06 PM 24652]

R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2/15/2008 11:39 PM 333328]

R3 tmproxy;Trend Micro Proxy Service;c:\program files\Trend Micro\Internet Security\TmProxy.exe [8/1/2008 11:43 AM 648456]

.

Contents of the 'Scheduled Tasks' folder

2009-02-16 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 18:34]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uDefault_Search_URL = hxxp://search.msn.com

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop

uInternet Connection Wizard,ShellNext = iexplore

uInternet Settings,ProxyOverride = *.local

DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://phototeklc.lifepics.com/net/Uploader/LPUploader45.cab

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-06-26 21:19

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\windows\arservice.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\windows\ehome\ehrecvr.exe

c:\windows\ehome\ehSched.exe

c:\program files\Common Files\LightScribe\LSSrvc.exe

c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

c:\windows\system32\nvsvc32.exe

c:\program files\Trend Micro\Internet Security\SfCtlCom.exe

c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

c:\windows\ehome\mcrdsvc.exe

c:\program files\Trend Micro\BM\TMBMSRV.exe

c:\windows\system32\dllhost.exe

c:\program files\Viewpoint\Viewpoint Manager\ViewMgr.exe

c:\windows\system32\wscntfy.exe

c:\program files\iPod\bin\iPodService.exe

.

**************************************************************************

.

Completion time: 2009-06-27 21:22 - machine was rebooted

ComboFix-quarantined-files.txt 2009-06-27 02:22

ComboFix2.txt 2009-06-26 22:10

ComboFix3.txt 2009-06-26 21:57

Pre-Run: 162,385,420,288 bytes free

Post-Run: 162,447,314,944 bytes free

187 --- E O F --- 2009-06-12 08:04

Step 3: Malwarebytes' Scan with Trend Micro and my Firewall disabled:

Malwarebytes' Anti-Malware 1.38

Database version: 2340

Windows 5.1.2600 Service Pack 3

6/26/2009 9:29:59 PM

mbam-log-2009-06-26 (21-29-59).txt

Scan type: Quick Scan

Objects scanned: 100344

Time elapsed: 4 minute(s), 14 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Malwarebytes log with Trend Micro and Firewall Enabled:

Malwarebytes' Anti-Malware 1.38

Database version: 2340

Windows 5.1.2600 Service Pack 3

6/26/2009 9:36:18 PM

mbam-log-2009-06-26 (21-36-18).txt

Scan type: Quick Scan

Objects scanned: 100343

Time elapsed: 5 minute(s), 14 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Hijackthis Log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:37:24 PM, on 6/26/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16850)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\WINDOWS\arservice.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Trend Micro\BM\TMBMSRV.exe

C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [ufSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')

O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')

O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')

O4 - Global Startup: AutorunsDisabled

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O16 - DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} (Image Uploader Control) - http://phototeklc.lifepics.com/net/Uploader/LPUploader45.cab

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cab

O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/testAc...OnlineGames.cab

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab

O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - http://upload.facebook.com/controls/Facebo...toUploader3.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://games.myspace.com/gameshell/games/c...h2.1.0.0.68.cab

O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._2/axofupld.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab

O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://myspace.oberon-media.com/gameshell/...tg.1.0.0.37.cab

O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://games.myspace.com/Gameshell/GameHos...ronGameHost.cab

O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/Facebo...Uploader4_5.cab

O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe

O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe

O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--

End of file - 8388 bytes

Step 4: DDS and Attachment

DDS (Ver_09-06-26.01) - NTFSx86

Run by HP_Administrator at 21:42:06.41 on Fri 06/26/2009

Internet Explorer: 7.0.5730.11

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.496 [GMT -5:00]

AV: Trend Micro Internet Security *On-access scanning disabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}

FW: Trend Micro Personal Firewall *disabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\WINDOWS\arservice.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe

svchost.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Trend Micro\BM\TMBMSRV.exe

C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\explorer.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Documents and Settings\HP_Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/

uDefault_Search_URL = hxxp://search.msn.com

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop

uInternet Connection Wizard,ShellNext = iexplore

uInternet Settings,ProxyOverride = *.local

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll

TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File

TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [OE] "c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe"

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [ufSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"

mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

dRunOnce: [RunNarrator] Narrator.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoru~1\imagem~1.lnk - c:\program files\pixela\imagemixer for hdd camcorder\IMx3Launcher.exe

IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab

DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://phototeklc.lifepics.com/net/Uploader/LPUploader45.cab

DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab

DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} - hxxp://disney.go.com/pirates/online/testActiveX/built/signed/DisneyOnlineGames.cab

DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab

DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1005.cab

DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab

DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab

DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} - hxxp://games.myspace.com/gameshell/games/channel--110343720/lc--en/room--965cbb7c-e8b3-4df1-8441-267b248a6323/online/DinerDash2/DinerDash2.1.0.0.68.cab

DPF: {6F750202-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab

DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab

DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} - hxxp://myspace.oberon-media.com/gameshell/games/channel--110343720/lc--en/room--173b264b-186b-4cbc-ad18-0d9ff96e4e5c/online/Diner_Dash_3/en/ddfotg.1.0.0.37.cab

DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab

DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} - hxxp://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab

DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab

============= SERVICES / DRIVERS ===============

R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\adobe\photoshop elements 6.0\PhotoshopElementsFileAgent.exe [2007-9-11 124832]

R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]

R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-7-15 1123008]

R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2008-8-1 52624]

R2 TmPfw;Trend Micro Personal Firewall;c:\progra~1\trendm~1\intern~2\TmPfw.exe [2008-8-1 488768]

R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2008-2-15 36368]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-11-25 24652]

R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2008-2-15 333328]

R3 tmproxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2008-8-1 648456]

UnknownUnknown vkquwexg;vkquwexg; [x]

=============== Created Last 30 ================

2009-06-26 16:56 <DIR> --d----- c:\windows\system32\dllcache\cache

2009-06-26 16:43 161,792 a------- c:\windows\SWREG.exe

2009-06-26 16:43 155,136 a------- c:\windows\PEV.exe

2009-06-26 16:43 98,816 a------- c:\windows\sed.exe

==================== Find3M ====================

2009-06-17 11:27 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys

2009-06-17 11:27 19,096 a------- c:\windows\system32\drivers\mbam.sys

2009-05-25 10:43 8 a------- c:\documents and settings\hp_administrator\settings.dat

2009-05-07 10:32 345,600 a------- c:\windows\system32\localspl.dll

2009-05-07 10:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll

2009-04-28 23:56 827,392 a------- c:\windows\system32\wininet.dll

2009-04-28 23:56 827,392 a------- c:\windows\system32\dllcache\wininet.dll

2009-04-28 23:56 827,392 a------- c:\windows\system32\dllcache\cache\wininet.dll

2009-04-28 23:56 233,472 a------- c:\windows\system32\dllcache\webcheck.dll

2009-04-28 23:56 1,159,680 a------- c:\windows\system32\dllcache\urlmon.dll

2009-04-28 23:56 671,232 a------- c:\windows\system32\dllcache\mstime.dll

2009-04-28 23:56 105,984 a------- c:\windows\system32\dllcache\url.dll

2009-04-28 23:56 102,912 a------- c:\windows\system32\dllcache\occache.dll

2009-04-28 23:56 44,544 a------- c:\windows\system32\dllcache\pngfilt.dll

2009-04-28 23:56 3,596,288 a------- c:\windows\system32\dllcache\mshtml.dll

2009-04-28 23:56 477,696 a------- c:\windows\system32\dllcache\mshtmled.dll

2009-04-28 23:56 193,024 a------- c:\windows\system32\dllcache\msrating.dll

2009-04-28 04:05 70,656 a------- c:\windows\system32\dllcache\ie4uinit.exe

2009-04-28 04:05 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe

2009-04-25 00:27 636,088 a------- c:\windows\system32\dllcache\iexplore.exe

2009-04-25 00:26 161,792 a------- c:\windows\system32\dllcache\ieakui.dll

2009-04-17 07:26 1,847,168 a------- c:\windows\system32\win32k.sys

2009-04-17 07:26 1,847,168 -------- c:\windows\system32\dllcache\win32k.sys

2009-04-15 09:51 585,216 a------- c:\windows\system32\rpcrt4.dll

2009-04-15 09:51 585,216 -------- c:\windows\system32\dllcache\rpcrt4.dll

2006-07-16 23:29 0 a------- c:\docume~1\hp_adm~1\applic~1\internaldb41.dat

2008-12-19 11:40 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008121920081220\index.dat

============= FINISH: 21:42:42.94 ===============

Attach.txt log

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-06-26.01)

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 5/20/2006 10:14:09 PM

System Uptime: 6/26/2009 9:16:27 PM (0 hours ago)

Motherboard: ASUSTek Computer INC. | | NAGAMI

Processor: AMD Athlon 64 X2 Dual Core Processor 3800+ | Socket 939 | 2004/199mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 224 GiB total, 151.31 GiB free.

D: is FIXED (FAT32) - 8 GiB total, 0.533 GiB free.

E: is CDROM ()

F: is Removable

G: is Removable

H: is Removable

I: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 5/25/2009 11:44:05 AM - System Checkpoint

RP2: 5/26/2009 11:48:41 AM - System Checkpoint

RP3: 5/27/2009 11:49:55 AM - System Checkpoint

RP4: 5/28/2009 10:58:58 AM - Software Distribution Service 3.0

RP5: 5/29/2009 11:16:56 AM - System Checkpoint

RP6: 5/30/2009 12:15:09 PM - System Checkpoint

RP7: 5/31/2009 12:31:47 PM - System Checkpoint

RP8: 6/1/2009 1:31:41 PM - System Checkpoint

RP9: 6/2/2009 2:02:44 PM - System Checkpoint

RP10: 6/3/2009 2:23:03 PM - System Checkpoint

RP11: 6/4/2009 2:53:41 PM - System Checkpoint

RP12: 6/5/2009 2:56:01 PM - System Checkpoint

RP13: 6/6/2009 3:21:05 PM - System Checkpoint

RP14: 6/7/2009 3:33:03 PM - System Checkpoint

RP15: 6/8/2009 3:54:39 PM - System Checkpoint

RP16: 6/9/2009 3:55:41 PM - System Checkpoint

RP17: 6/10/2009 5:19:32 PM - System Checkpoint

RP18: 6/11/2009 6:10:59 PM - System Checkpoint

RP19: 6/12/2009 3:00:22 AM - Software Distribution Service 3.0

RP20: 6/12/2009 10:38:24 AM - Software Distribution Service 3.0

RP21: 6/13/2009 10:44:01 AM - System Checkpoint

RP22: 6/14/2009 10:53:51 AM - System Checkpoint

RP23: 6/15/2009 11:52:01 AM - System Checkpoint

RP24: 6/16/2009 12:46:35 PM - System Checkpoint

RP25: 6/17/2009 1:09:02 PM - System Checkpoint

RP26: 6/18/2009 1:20:42 PM - System Checkpoint

RP27: 6/19/2009 2:24:08 PM - System Checkpoint

RP28: 6/20/2009 3:09:26 PM - System Checkpoint

RP29: 6/21/2009 3:43:03 PM - System Checkpoint

RP30: 6/22/2009 4:43:42 PM - System Checkpoint

RP31: 6/23/2009 4:58:09 PM - System Checkpoint

RP32: 6/24/2009 5:44:38 PM - System Checkpoint

RP33: 6/25/2009 6:16:18 PM - System Checkpoint

==== Installed Programs ======================

Adobe Flash Player 10 ActiveX

Adobe Photoshop Elements 6.0

Adobe Reader 7.0.8

Adobe Shockwave Player

Age of Empires III

Age of Empires III - The Asian Dynasties

Agere Systems PCI-SV92PP Soft Modem

AIM 6

AiO_Scan

AiO_Scan_CDA

AiOSoftware

AiOSoftwareNPI

AOL Instant Messenger

Apple Mobile Device Support

Apple Software Update

Bonjour

BufferChm

CameraDrivers

Cognitive Tutor

Cognitive Tutor Review

Coupon Printer for Windows

CP_AtenaShokunin1Config

CP_CalendarTemplates1

cp_LightScribeConfig

cp_OnlineProjectsConfig

CP_Package_Basic1

CP_Package_Variety1

CP_Package_Variety2

CP_Package_Variety3

CP_Panorama1Config

cp_PosterPrintConfig

cp_UpdateProjectsConfig

Critical Update for Windows Media Player 11 (KB959772)

CueTour

Destinations

DeviceFunctionQFolder

DeviceManagementQFolder

DocProc

DocumentViewer

DocumentViewerQFolder

Fax

Fax_CDA

Feeding Frenzy 2 Deluxe 1.0

FullDPAppQFolder

GdiplusUpgrade

Google Earth

High Definition Audio Driver Package - KB888111

HijackThis 2.0.2

Hotfix for Windows Internet Explorer 7 (KB947864)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 10 (KB903157)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB952287)

HP Boot Optimizer

HP Deskjet 5400 series

HP Deskjet Printer Preload

HP DigitalMedia Archive

HP Document Viewer 5.3

HP DVD Play 1.0

HP Image Zone Express

HP Imaging Device Functions 6.0

HP Multimedia Keyboard Software

HP Photosmart 330,380,420,470,7800,8000,8200 Series

HP Photosmart Cameras 5.0

HP Photosmart for Media Center PC

HP Photosmart Premier Software 6.0

HP PSC & OfficeJet 5.3.A

HP PSC & OfficeJet 5.3.B

HP Software Update

HP Solution Center & Imaging Support Tools 5.3

HPDeskjet5400Series

HPProductAssistant

HpSdpAppCoreApp

ImageMixer for HDD Camcorder

Insaniquarium Deluxe 1.1

InstantShareDevices

InterActual Player

iPod for Windows 2005-10-12

iTunes

J2SE Runtime Environment 5.0 Update 5

J2SE Runtime Environment 5.0 Update 6

KODAK EASYSHARE Gallery Upload ActiveX Control

LightScribe 1.4.62.1

Malwarebytes' Anti-Malware

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Hotfix (KB928366)

Microsoft Away Mode

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft National Language Support Downlevel APIs

Microsoft Office 2003 Edition 60 Days Trial Welcome Tour

Microsoft Office Standard Edition 2003

Microsoft Silverlight

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Works

Move Networks Media Player for Internet Explorer

MSN

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 Parser and SDK

Netscape Browser (remove only)

NewCopy

NewCopy_CDA

NVIDIA Drivers

Octoshape add-in for Adobe Flash Player

OptionalContentQFolder

Otto

PanoStandAlone

PhotoGallery

Plants vs. Zombies

PS2

PSPrinters08

PSTAPlugin

QuickTime

RandMap

Readme

RealPlayer

Realtek High Definition Audio Driver

Scan

ScannerCopy

Security Update for Step By Step Interactive Training (KB898458)

Security Update for Step By Step Interactive Training (KB923723)

Security Update for Windows Internet Explorer 7 (KB928090)

Security Update for Windows Internet Explorer 7 (KB929969)

Security Update for Windows Internet Explorer 7 (KB931768)

Security Update for Windows Internet Explorer 7 (KB933566)

Security Update for Windows Internet Explorer 7 (KB937143)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB939653)

Security Update for Windows Internet Explorer 7 (KB942615)

Security Update for Windows Internet Explorer 7 (KB944533)

Security Update for Windows Internet Explorer 7 (KB950759)

Security Update for Windows Internet Explorer 7 (KB953838)

Security Update for Windows Internet Explorer 7 (KB956390)

Security Update for Windows Internet Explorer 7 (KB958215)

Security Update for Windows Internet Explorer 7 (KB960714)

Security Update for Windows Internet Explorer 7 (KB961260)

Security Update for Windows Internet Explorer 7 (KB963027)

Security Update for Windows Internet Explorer 7 (KB969897)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player 10 (KB911565)

Security Update for Windows Media Player 10 (KB917734)

Security Update for Windows Media Player 10 (KB936782)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB938464-v2)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951376)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB970238)

SkinsHP1

SolutionCenter

Sonic_PrimoSDK

Status

The Sims

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  • Root Admin

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

J2SE Runtime Environment 5.0 Update 5

J2SE Runtime Environment 5.0 Update 6

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Windows\Sun
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java

Then update your Anti-Virus and do a FULL system scan and let me know what it finds.

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OK, will do what you just instructed, but I do have a few questions:

Are you seeing anything in my logs that looks like I have a virus/malware/trojan, etc? My original problem was malwarebytes was reporting trojan.agent, but it did not find it on the last scan.

Is combofix just a log or does it actually remove items? If it removes malicious items, maybe it removed the trojan.agent........just guessing here! Or since I uninstalled spybot, could that have removed the trojan.agent. I'm just a little confused as to why it's not showing up anymore, but I'm still having to do all of these steps that you say to do ....not that I mind, I'm very grateful for your help.....I'm just confused.

When I download JavaRa, how do I unzip to my desktop, does that mean just save it to the desktop and then run it from there?

Thank you for your patience and assistance.

Daphne

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Okay, Here's what I have done most recently:

Step 1: I uninstalled Java - I ran JavaRa - I removed the Java folders that you said to remove. Here is the JavaRa Log:

JavaRa 1.14 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Sat Jun 27 21:06:21 2009

Found and removed: C:\Program Files\Java\jre1.5.0_05

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_05\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_06\

------------------------------------

Finished reporting.

Step 2: I updated and ran my Trend Micro Anti-Virus Protection Program. I can't figure out how to copy the results. However, it found and deleted 12 threats --- all threats were cookies listed under spyware.

Step 3: Just for my own benefit, I ran malwarebytes' scan and here is that log.

Malwarebytes' Anti-Malware 1.38

Database version: 2340

Windows 5.1.2600 Service Pack 3

6/27/2009 10:43:19 PM

mbam-log-2009-06-27 (22-43-19).txt

Scan type: Quick Scan

Objects scanned: 100720

Time elapsed: 5 minute(s), 46 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

I have a couple of questions for you:

If I did have an infection to one of my drivers like you stated, why didn't my trend micro stop that in the first place? I am due to renew my trend micro at the end of July, do you have a suggestion for a better anti-virus program. Or was this an infection that no anti-virus program would have stopped?

Do I need to now re-install a newer version of Java since I uninstalled the older versions like you instructed?

Am I now free of all viruses or malware? If not, please instruct further.

Thank you sooo much for the time and effort you have put into helping me!

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  • Root Admin

It's very difficult for any product to be able to catch and stop something 100% of the time. Trend is a good Anti-Virus product but if you're looking for a free version there is Avira and Avast that you could try. Avira is very low on resources and seems to work quite well. The people writing this stuff can be very tricky and have learned many ways to bypass and get onto your system so you need to always stay alert and keep your Anti-Virus and Anti-Malware up to date daily.

Well if MBAM and Trend and Combofix are all now coming back clean that looks good. Let's do some cleanup now.

Click on START - RUN and type in or Copy / Paste and click OK to remove Combofix.

Combofix.exe  /U

Great, all looks good now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Remove all but the most recent Restore Point on Windows XP

You should
Create a New Restore Point
to prevent possible reinfection from an old one.

Some of the malware you picked up could have been saved in System Restore.

Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point.

Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to
"roll-back"
to a clean working state.

The easiest and safest way to do this is

:
  • Go to
    Start
    >
    Programs
    >
    Accessories
    >
    System Tools
    and click "
    System Restore
    ".
  • If the shortcut is missing you can also click on
    START
    >
    RUN
    > and type in
    %SystemRoot%\system32\restore\rstrui.exe
    and click OK

  • Choose the radio button marked "
    Create a Restore Point
    " on the first screen then click "
    Next
    ".

  • Give the new Restore Point a name, then click "
    Create
    ".

  • The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

  • Then use the
    Disk Cleanup
    to remove all but the most recently created Restore Point.
  • Go to
    Start
    >
    Run
    and type:
    Cleanmgr.exe

  • Select the drive where Windows is installed and click "
    Ok
    ". Disk Cleanup will scan your files for several minutes, then open.

  • Click the "
    More Options
    " tab, then click the "
    Clean up
    " button under System Restore.

  • Click Ok. You will be prompted with "
    Are you sure you want to delete all but the most recent restore point?
    "

  • Click
    Yes
    , then click Ok.

  • Click
    Yes
    again when prompted with "
    Are you sure you want to perform these actions?
    "

  • Disk Cleanup will remove the files and close automatically.

  • On the
    Disk Cleanup
    tab, if the
    System Restore: Obsolete Data Stores
    entry is available remove them also.

  • These are files that were created before Windows was reformatted or reinstalled. They are obsolete and you can delete them.

selectdrivecleanup.pngselectdrivecleanup1.png

Additional information

Microsoft KB article: How to turn off and turn on System Restore in Windows XP

Bert Kinney's site: All about Windows System Restore

Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster

Download it from here

Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol

Download it from here

Here you can find information about how WinPatrol works here

Install FireTrust SiteHound

You can find information and download it from here

Install hpHosts

Download it from here

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to 127.0.0.1 which is your own local computer.

hpHosts Support Forum

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Secunia Software Inspector

F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.

http://www.update.microsoft.com

Note 1: If you are running Windows XP SP2, you should upgrade to SP3.

Note 2: Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.

The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.

I recommend Online Armor Free

A little outdated but good reading on how to prevent Malware

Keep safe online and happy surfing.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you Fully Understand how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting Pre- HJT Post Instructions

Also don't forget that we offer FREE assistance with General PC questions and repair here PC Help

If you're pleased with the product Malwarebytes and the service provided you, please let your friends, family, and co-workers know. http://www.malwarebytes.org

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  • Root Admin

If you want the latest Java you can get it here.

Download and Update Java Runtime

The most current version of Sun Java is: Java Runtime Environment (JRE) 6 Update 14.

  • Go to http://java.sun.com/javase/downloads/index.jsp
  • Go to Java Runtime Environment (JRE) 6 Update 14 about half way down the page and click on the Download button.
  • In Platform box choose Windows.
  • Check the box to Accept License Agreement and click Continue.
  • Click on Windows Offline Installation, click on the link under it which says jre-6u14-windows-i586.exe and save the downloaded file to your desktop.
  • Install the new version by running the newly-downloaded file with the java icon which will be on your desktop, and follow the on-screen instructions.
  • Uncheck the Toolbar button (unless you want the toolbar)
  • Reboot your computer
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