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Blocking outlook emails


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Hello and Welcome!

We will need more info that that which was provided... What version of Outlook are you using?  Can you provide a copy of your latest protection log in txt format for review along with the requested logs below?  Malwarebytes does not scan emails btw...

We would need more info on the system....

Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs
(the three files should be CheckResults.txt, FRST.txt and Addition.txt)

Thank You,

Firefox

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3 minutes ago, Firefox said:

Hello and Welcome!

We will need more info that that which was provided... What version of Outlook are you using?  Can you provide a copy of your latest protection log in txt format for review along with the requested logs below?  Malwarebytes does not scan emails btw...

We would need more info on the system....

Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs
(the three files should be CheckResults.txt, FRST.txt and Addition.txt)

Thank You,

Firefox

Hi

 

Many thanks for the reply, I am using  outlook 16, attached is the requested information.

 

Regards

Andrew

 

 

FRST.txt

Addition.txt

18th March 16.txt

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3 minutes ago, Firefox said:

Just to be clear, Are you using the Premium version and does this happen all the time?  What happens if you Exit out of Malwarebytes, does the issue continue?

Also you need to provide the results from the MBAM-Check tool.

Thanks

Hi

Yes i am using the premier version and has happened for the past 2 days, when i exit malwarebytes it stops the issue.

Attached are the results from the MBAM-Check tool.

 

Mbam-Results.txt

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  • Root Admin

Okay if you'd like further help from me then please open a new topic in the Removal section and I'll work with you to see if we can see what's going on.

https://forums.malwarebytes.org/forum/7-malware-removal-help/

Send me a PM or reply here with the new link when ready. Thanks

 

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