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Removed Malware and internet stopped as a result

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I recently ran a full Malwarebytes scan of my Windows work computer to remove malware after noticing a decline in performance as well as experiencing unwanted ads in Chrome. As a result of the scan and subsequent removal of the malware, the internet stopped working entirely. I would approach IT at my job, however I'm an English teacher in Korea and my "IT" guy doesn't speak a lick of English so i'm at a loss. I've gone ahead and followed certain instructions as they pertain to this issue from other forums/websites, but am not entirely confident that doing everything on my own (not the most computer literate person) is best. I went ahead and took the initiative to run a scan with the Farbar Recovery Scan Tool and have the resulting logs, which are attached to this thread. I was hoping somebody could guide me in recovering whatever it is I lost to reinstate my internet!





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  • 3 months later...

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