Jump to content

Quarantined File not Listed in Quarantine


Recommended Posts

I received a notification that MBAR Beta 0.9.14.361 had detected ransomware activity and was quaranting the file

This happened a couple days ago so I can't be 100% sure I had the above build at the time of the incident

Nevertheless when i went into quarantine there was no quarantined file

Link to post
Share on other sites

Hello Spam Hunters

Thanks for your reply.

I've read the locked and pinned topic. 

I'm not sure how I can follow the steps

I was not asked by MBARW to "reboot"

Being that I was not asked I couldn't "disable the Anti-Ransomware protection"

And being that there was no file in quarantine it was impossible for me to "Restore the file from Quarantine and add it to the exclusions"

Please advise

 

Link to post
Share on other sites

Hello jmgbooks:

I am 1PW. Spam Hunters is the Malwarebytes forum group I am a member of. But not to worry.

Please create the following archives for developer analysis:

Create a ZIP archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\
Create another ZIP archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\

Please attach the above zipped archives to your next reply.

Thank you.

Link to post
Share on other sites
  • 1 month later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.