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Quarantined File not Listed in Quarantine


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I received a notification that MBAR Beta had detected ransomware activity and was quaranting the file

This happened a couple days ago so I can't be 100% sure I had the above build at the time of the incident

Nevertheless when i went into quarantine there was no quarantined file

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Hello Spam Hunters

Thanks for your reply.

I've read the locked and pinned topic. 

I'm not sure how I can follow the steps

I was not asked by MBARW to "reboot"

Being that I was not asked I couldn't "disable the Anti-Ransomware protection"

And being that there was no file in quarantine it was impossible for me to "Restore the file from Quarantine and add it to the exclusions"

Please advise


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Hello jmgbooks:

I am 1PW. Spam Hunters is the Malwarebytes forum group I am a member of. But not to worry.

Please create the following archives for developer analysis:

Create a ZIP archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\
Create another ZIP archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\

Please attach the above zipped archives to your next reply.

Thank you.

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  • 1 month later...

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