Jump to content

Something strange...


Recommended Posts

Hello and welcome to Malwarebytes,

Please be aware the following P2P/Piracy Warning is a standard opening reply made here at Malwarebytes, we make no accusations but do make you aware of Forum Protocol....

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good...

Change the download folder setting in the default Browser so all tools we may use are saved to the Desktop:

Chrome.JPGGoogle Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Settings.JPG
Choose Settings. at the bottom of the screen click the
"Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK.

Firefox.JPGMozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Settings.JPG Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu.

IE.jpgInternet Explorer - Click the Tools menu in the upper right-corner of the browser. Tools.JPG Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen.
NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.

edge.pngChange default download folder location in Edge - Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties"

In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK"

Be aware you are not changing the Browser download folder location, you are changing the user’s download directory location.....


Next,


Please open Malwarebytes Anti-Malware.


  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete Apply Actions to any found entries.
  • Wait for the prompt to restart the computer to appear (if applicable), then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.

To get the log from Malwarebytes do the following:


  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options:   Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…


If Malwarebytes is not installed follow these instructions first:

Download Malwarebytes Anti-Malware to your desktop.


  • Double-click mbam-setup and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
  • Launch Malwarebytes Anti-Malware
  • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  • Click Finish. Follow the instructions above....

Next,

Download AdwCleaner by Xplode onto your Desktop.


  • Double click on Adwcleaner.exe to run the tool.
  • Click on the Scan in the Actions box
  • Please wait fot the scan to finish..
  • When "Waiting for action.Please uncheck elements you want to keep" shows in top line..
  • Click on the Cleaning box.
  • Next click OK on the "Closing Programs" pop up box.
  • Click OK on the Information box & again OK to allow the necessary reboot
  • After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed...

Next,

Download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.



  • Double-click to run it. When the tool opens click Yes to disclaimer.
    (Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans"
  • Press Scan button to run the tool....
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt) Please attach those logs to your reply.

Let me see those logs in your next reply...

Thank you,

Kevin...

 

 

Link to post
Share on other sites

Malware bytes log

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 3/16/2016
Scan Time: 2:15 PM
Logfile:
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2016.03.16.02
Rootkit Database: v2016.03.12.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Adam

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 363552
Time Elapsed: 55 min, 29 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

Link to post
Share on other sites

AdwCleaner

[15:41:30] SkypeBot64: ########## EOF - C:\Program Files (x86)\AdwCleaner\AdwCleaner[C1].txt - [1661 bytes] ##########
[15:41:33] SkypeBot64: # AdwCleaner v5.102 - Logfile created 16/03/2016 at 15:33:53
# Updated 13/03/2016 by Xplode
# Database : 2016-03-14.1 [Server]
# Operating system : Windows 7 Ultimate Service Pack 1 (x64)
# Username : Adam - ADAM-PC
# Running from : C:\Users\Adam\Downloads\AdwCleaner.exe
# Option : Clean
# Support : http://toolslib.net/forum

 [ Services ]


 [ Folders ]

[-] Folder Deleted : C:\Program Files (x86)\Amazon Browser Settings
[-] Folder Deleted : C:\Users\Adam\AppData\Local\Amazon Browser Settings
[-] Folder Deleted : C:\Users\Adam\AppData\Local\Google\Chrome\User Data\Default\Extensions\fcfenmboojpjinhpgggodefccipikbpd

 [ Files ]


 [ DLLs ]


 [ Shortcuts ]


 [ Scheduled tasks ]


 [ Registry ]

[-] Key Deleted : HKCU\Software\Google\Chrome\Extensions\pbjikboenpfhbbejgkoklgkhjpfogcam
[-] Key Deleted : HKCU\Software\Google\Chrome\Extensions\fcfenmboojpjinhpgggodefccipikbpd
[-] Key Deleted : HKCU\Software\distromatic

 [ Web browsers ]

[-] [C:\Users\Adam\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : fcfenmboojpjinhpgggodefccipikbpd
[-] [C:\Users\Adam\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : pbjikboenpfhbbejgkoklgkhjpfogcam

*************************

:: "Tracing" keys removed
:: Winsock settings cleared

*************************

C:\Program Files (x86)\AdwCleaner\AdwCleaner[C1].txt - [1475 bytes] - [16/03/2016 15:33:53]
C:\Program Files (x86)\AdwCleaner\AdwCleaner[S1].txt - [1614 bytes] - [16/03/2016 15:30:59]

########## EOF - C:\Program Files (x86)\AdwCleaner\AdwCleaner[C1].txt - [1661 bytes] ##########

Link to post
Share on other sites

Is the following IP known to you and trusted:

IP Information for 212.39.90.42
Quick Stats
IP Location     Bulgaria Bulgaria Sofia Bulgarian Telecommunications Company Plc. Space
ASN     Bulgaria AS8866 BTC-AS Bulgarian Telecommunications Company Plc. (registered Jul 02, 1998)
Resolve Host     sws-ha-3.btc-net.bg
Whois Server     whois.ripe.net
IP Address     212.39.90.42

 

 

 

 

Link to post
Share on other sites

Download and unzip DNSJumper to your Desktop, the tool is portable no installation necessary.

Tool can be downloaded here: http://www.sordum.org/downloads/?dns-jumper

Right click on Dnsjumper.exe and select "Run as Administrator" to start the tool, For XP just double click to run.
From the left hand pane select "Flush DNS"
From the main interface select the dropdown under "Choose a DNS Server"
From the list select either "Google Public DNS" or "Open DNS"
From the left hand pane select "Apply DNS"
When done re-boot your system....

 

Next,

 

Download Sophos Free Virus Removal Tool and save it to your desktop.


  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


Next,

 

Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt and Shortcut.txt under "Optional scan" Select scan, when done post the new logs....

 

Let me see those logs in your reply, also give an update on any remaining issues or concerns...

Link to post
Share on other sites

What is the status of your system now, do you have any remaining issues or concerns?

There are two security systems installed, Microsoft Security Essentials (enabled) and Norton IS (disabled) If Norton is no longer being used it should be uninstalled....

Norton removal tool available here:

http://www.bleepingcomputer.com/download/norton-removal-tool/

 

 

Link to post
Share on other sites

Can you post a recent couple of Protection logs from Malwarebytes.... Open Malwarebytes and continue as follows...



  • Click on the History tab > Application Logs.
  • Double click on the Protection Log which shows the most recent Date and time..
  • Click Export > From export you have three options:   Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…

 

Thanks,

 

Kevin

 

Link to post
Share on other sites

Malwarebytes Anti-Malware
www.malwarebytes.org


Protection, 3/19/2016 11:25 AM, SYSTEM, ADAM-PC, Protection, Malware Protection, Starting,
Protection, 3/19/2016 11:25 AM, SYSTEM, ADAM-PC, Protection, Malware Protection, Started,
Protection, 3/19/2016 11:25 AM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, Starting,
Protection, 3/19/2016 11:25 AM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, Started,
Update, 3/19/2016 11:25 AM, SYSTEM, ADAM-PC, Scheduler, Malware Database, 2016.3.18.6, 2016.3.19.2,
Protection, 3/19/2016 11:25 AM, SYSTEM, ADAM-PC, Protection, Refresh, Starting,
Protection, 3/19/2016 11:25 AM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, Stopping,
Protection, 3/19/2016 11:26 AM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, Stopped,
Protection, 3/19/2016 11:26 AM, SYSTEM, ADAM-PC, Protection, Refresh, Success,
Protection, 3/19/2016 11:26 AM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, Starting,
Protection, 3/19/2016 11:26 AM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, Started,
Detection, 3/19/2016 1:01 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, IP, 93.174.93.94, 80, Inbound, C:\Program Files (x86)\Skype\Phone\Skype.exe,
Detection, 3/19/2016 1:01 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, IP, 93.174.93.94, 80, Inbound, C:\Program Files (x86)\Skype\Phone\Skype.exe,
Update, 3/19/2016 3:34 PM, SYSTEM, ADAM-PC, Scheduler, Malware Database, 2016.3.19.2, 2016.3.19.3,
Protection, 3/19/2016 3:34 PM, SYSTEM, ADAM-PC, Protection, Refresh, Starting,
Protection, 3/19/2016 3:34 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, Stopping,
Protection, 3/19/2016 3:34 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, Stopped,
Protection, 3/19/2016 3:34 PM, SYSTEM, ADAM-PC, Protection, Refresh, Success,
Protection, 3/19/2016 3:34 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, Starting,
Protection, 3/19/2016 3:35 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, Started,
Detection, 3/19/2016 3:39 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, IP, 103.62.140.2, 30984, Inbound, C:\Program Files (x86)\Skype\Phone\Skype.exe,
Detection, 3/19/2016 3:39 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, IP, 103.62.140.2, 30984, Inbound, C:\Program Files (x86)\Skype\Phone\Skype.exe,
Detection, 3/19/2016 3:39 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, IP, 103.62.140.2, 30984, Inbound, C:\Program Files (x86)\Skype\Phone\Skype.exe,
Detection, 3/19/2016 3:39 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, IP, 103.62.140.2, 30984, Inbound, C:\Program Files (x86)\Skype\Phone\Skype.exe,
Detection, 3/19/2016 3:39 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, IP, 103.62.140.2, 30984, Inbound, C:\Program Files (x86)\Skype\Phone\Skype.exe,
Detection, 3/19/2016 3:39 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, IP, 103.62.140.2, 30984, Inbound, C:\Program Files (x86)\Skype\Phone\Skype.exe,
Detection, 3/19/2016 4:05 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, IP, 191.102.216.100, 30984, Inbound, C:\Program Files (x86)\Skype\Phone\Skype.exe,
Detection, 3/19/2016 4:05 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, IP, 191.102.216.100, 30984, Inbound, C:\Program Files (x86)\Skype\Phone\Skype.exe,
Detection, 3/19/2016 4:05 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, IP, 191.102.216.100, 30984, Inbound, C:\Program Files (x86)\Skype\Phone\Skype.exe,
Detection, 3/19/2016 4:05 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, IP, 191.102.216.100, 30984, Inbound, C:\Program Files (x86)\Skype\Phone\Skype.exe,
Detection, 3/19/2016 4:05 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, IP, 191.102.216.100, 30984, Inbound, C:\Program Files (x86)\Skype\Phone\Skype.exe,
Detection, 3/19/2016 4:05 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, IP, 191.102.216.100, 30984, Inbound, C:\Program Files (x86)\Skype\Phone\Skype.exe,
Detection, 3/19/2016 4:15 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, IP, 121.54.32.155, 30984, Inbound, C:\Program Files (x86)\Skype\Phone\Skype.exe,
Detection, 3/19/2016 4:15 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, IP, 121.54.32.155, 30984, Inbound, C:\Program Files (x86)\Skype\Phone\Skype.exe,
Update, 3/19/2016 4:22 PM, SYSTEM, ADAM-PC, Scheduler, Domain Database, 2016.3.18.2, 2016.3.19.1,
Protection, 3/19/2016 4:22 PM, SYSTEM, ADAM-PC, Protection, Refresh, Starting,
Protection, 3/19/2016 4:22 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, Stopping,
Protection, 3/19/2016 4:22 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, Stopped,
Protection, 3/19/2016 4:22 PM, SYSTEM, ADAM-PC, Protection, Refresh, Success,
Protection, 3/19/2016 4:22 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, Starting,
Protection, 3/19/2016 4:22 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, Started,
Protection, 3/19/2016 5:05 PM, SYSTEM, ADAM-PC, Protection, Malware Protection, Starting,
Protection, 3/19/2016 5:05 PM, SYSTEM, ADAM-PC, Protection, Malware Protection, Started,
Protection, 3/19/2016 5:05 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, Starting,
Protection, 3/19/2016 5:06 PM, SYSTEM, ADAM-PC, Protection, Malicious Website Protection, Started,

(end)

Link to post
Share on other sites

Yes i`ve had other threads with skype issues. Uninstall skype, use the following Uninstall tool. Re-boot when complete. Then re-install skype and set fresh passwords...

Download GeekUninstaller from here: http://www.geekuninstaller.com/download (Choose free version) Save Geek.zip to your Desktop. (Visit the Home page at that link for necessary information)

Extract Geek Uninstaller and save to your Desktop. There is no need to install, the executable is portable and can also be run from a USB if required.

Run the tool, the main GUI will populate with installed programs list,

Left click on Program name to highlight that entry.

Select Action from the Menu bar, then Uninstall from there follow the prompts.

If Uninstall fails open the "Action" menu one more time and use "Force Removal" option

Let me know if that makes any difference...

 

Link to post
Share on other sites

  • 3 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.