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Question regarding ERROR entry seen in Protection Log


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Good morning everyone,

 

     When I first turned-on my computer earlier this morning, I noticed the MBAM icon in the Taskbar Notification area was missing.  All other icons were present.

In checking Task Manager, I did not see MBAM running.  I ran Autorunsc and did not see MBAM listed under the [LOGON] tab as it normally is.  (MBAM & MBAE are both set within their respective programs to run at Logon).

 

I tried restarting the computer twice - icon still not shown, nor was MBAM running in Task Manager.  I finally did a System Restore back to March 9th and restarted the computer, then updated MBAM.  Problem resolved.

In checking MBAM's Protection Log for today, I note two error entries which I've never encountered before and have no idea what they mean.  (Log excerpt shown below - error entries in red font).

Protection, 3/12/2016 2:41 AM, SYSTEM, XXXXADMIN-PC, Protection, Malware Protection, Starting,
Protection, 3/12/2016 2:41 AM, SYSTEM, XXXXADMIN-PC, Protection, Malware Protection, Started,
Protection, 3/12/2016 2:41 AM, SYSTEM, XXXXADMIN-PC, Protection, Malicious Website Protection, Starting,
Protection, 3/12/2016 2:41 AM, SYSTEM, XXXXADMIN-PC, Protection, Malicious Website Protection, Started,
Protection, 3/12/2016 2:48 AM, SYSTEM, XXXXADMIN-PC, Protection, Malware Protection, Starting,
Protection, 3/12/2016 2:48 AM, SYSTEM, XXXXADMIN-PC, Protection, Malware Protection, Started,
Protection, 3/12/2016 2:48 AM, SYSTEM, XXXXADMIN-PC, Protection, Malicious Website Protection, Starting,
Protection, 3/12/2016 2:48 AM, SYSTEM, XXXXADMIN-PC, Protection, Malicious Website Protection, Started,
Update, 3/12/2016 3:03 AM, SYSTEM, XXXXADMIN-PC, Manual, Domain Database, 2016.3.11.3, 2016.3.12.1,
Update, 3/12/2016 3:04 AM, SYSTEM, XXXXADMIN-PC, Manual, Malware Database, 2016.3.11.4, 2016.3.12.2,
Protection, 3/12/2016 3:04 AM, SYSTEM, XXXXADMIN-PC, Protection, Refresh, Starting,
Protection, 3/12/2016 3:04 AM, SYSTEM, XXXXADMIN-PC, Protection, Malicious Website Protection, Stopping,
Protection, 3/12/2016 3:04 AM, SYSTEM, XXXXADMIN-PC, Protection, Malicious Website Protection, Stopped,
Protection, 3/12/2016 3:04 AM, SYSTEM, XXXXADMIN-PC, Protection, Refresh, Success,
Protection, 3/12/2016 3:04 AM, SYSTEM, XXXXADMIN-PC, Protection, Malicious Website Protection, Starting,
Protection, 3/12/2016 3:04 AM, SYSTEM, XXXXADMIN-PC, Protection, Malicious Website Protection, Started,
Protection, 3/12/2016 3:18 AM, SYSTEM, XXXXADMIN-PC, Protection, Malware Protection, Starting,
Protection, 3/12/2016 3:18 AM, SYSTEM, XXXXADMIN-PC, Protection, Malware Protection, Started,
Error, 3/12/2016 3:29 AM, SYSTEM, XXXXADMIN-PC, Update, Bad md5 or size: actions, 11,
Error, 3/12/2016 3:29 AM, SYSTEM, XXXXADMIN-PC, Update, Bad md5 or size: domains, 11,
Update, 3/12/2016 3:29 AM, SYSTEM, XXXXADMIN-PC, Manual, Remediation Database, 2016.3.10.1, 2016.3.10.1,
Update, 3/12/2016 3:29 AM, SYSTEM, XXXXADMIN-PC, Manual, Domain Database, 2016.3.12.1, 2016.3.12.1,
Protection, 3/12/2016 3:29 AM, SYSTEM, XXXXADMIN-PC, Protection, Refresh, Starting,
Protection, 3/12/2016 3:29 AM, SYSTEM, XXXXADMIN-PC, Protection, Refresh, Success,
Protection, 3/12/2016 3:46 AM, SYSTEM, XXXXADMIN-PC, Protection, Malware Protection, Starting,
Protection, 3/12/2016 3:46 AM, SYSTEM, XXXXADMIN-PC, Protection, Malware Protection, Started,
(end)

 

My questionCould someone explain what the 2 errors mean? :unsure:

 

Thank you for your time and any enlightenment.

 

EE

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It's a logging error related to updating (seen especially after a new install, until all the databases have caught up).
 
It's been around for a while in version 2.x and was mentioned here recently: https://forums.malwarebytes.org/index.php?/topic/179594-new-mbam-221-preview-build-available/page-2#entry1023562
 
Nothing to worry about, and certainly NOT something that normally warrants a system rollback. :unsure:
 
EDIT:
Having said that, if you are having performance problems with your MBAM installation, it would help to know a bit more about the system.
If you need more help, I suggest that you might want to  please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)

There may be something that could be resolved by reinstalling MBAM or other troubleshooting, rather than rolling back the entire system.

 

Cheers,

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Thanks very much for your respective replies, Pondus and DD1! :)

 

I don't seem to be experiencing any further issues or with system performance at the moment.  If I do begin having some issue(s), then I'll post back with the info DD1 mentioned.

 

(For DD1):  You mentioned providing more info about my system.  Is there some other info needed, in addition to what is shown in my Signature line?

 

Cheers!

 

EE

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Hi:

 

You asked:

 


 

(For DD1):  You mentioned providing more info about my system.  Is there some other info needed, in addition to what is shown in my Signature line?

 

 

Please see here:

 

If you need more help, I suggest that you might want to  please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)

There may be something that could be resolved by reinstalling MBAM or other troubleshooting, rather than rolling back the entire system.

 

 

If you need more help, the 3 requested diagnostic logs will provide a troubleshooting starting point.

 

Thanks,

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My apologies, DD1.

 

     It didn't occur to me that the additional info was what could be found in the diagnostic logs you mentioned. :blink:

 

EE

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