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We are experiencing the same issue as documented here below:

https://forums.malwarebytes.org/index.php?/topic/178193-solved-error-0xc0000018-when-starting-apps/

 

The fix suggested is to remove MBAE and install version 1.08.1.1189.  I don't want to downgrade my client... We are currently running version 1.08.2.1045.

 

This problem is intermittent and after several (sometimes 7 or 8) reboots, the problem goes away temporarily.  

 

Please advise on how to correct this (on 175 remote laptops) without downgrading the client.  At this point the only option I have is to disable the MBAE service, but I don't want to remove protection completely.

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Hi bmccubbin.

 

It is not a downgrade, it is an upgrade. The third digit signifies consumer (1) or corporate (2).

 

I'll PM you the link to 1.08.2.1189 and move this thread to the business support section.

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Thanks Pedro, I will test that this week. 

 

Additionally, Can you please PM me the newest versions of all the Endpoint Security so I can be sure we are current with everything? (MBAM, Management Console, MBAE, etc). 

 

On the server we have:

MBAE - 1.7.2.1020

Managed Client - 1.5.1.2714

Management Console - 1.6.1.2897

Management Server - 1.6.1.2897

 

When I look at client view on the console, I am showing the following on the workstations:

Anti-Malware Version - 1.80.1.1011

Anti-Exploit Version - 1.08.2.1045

 

If the third digit as a 2 represents business version, does that mean we have consumer installed for MBAM, or is that only applicable for MBAE?

 

Thank You.

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