Jump to content

False Positive detection for Legacy Family Tree Program Download


meabarrett

Recommended Posts

Downloading an update to Legacy's genealogy program get detected as ransomware image. The download site is a trusted site that is always used for downloads - http://www.legacyfamilytree.com/DownloadStep2.asp- any additional information would be helpful. Tried to attached the execution file but the size was 77MB and not uploadable to your site.

 

Michael Barrett

Link to post
Share on other sites

  • 1 month later...

I've met the same problem. When I installed the Legacy 8 March 2016 update, I didn't have Malwarebytes Anti-Ransomware installed, so the update installed without problems. Today, with Anti-Ransomware running, I tried to install Legacy 8's update dated 22 April 2016. Anti-Ransomware quarantined a .tmp file that it said contained malware. 

After the reboot, I could not start Legacy 8, so I thought I would reinstall the March version from the downloaded file I still had. This time, Anti-Ransomware also quarantined a .tmp file and prevented the Legacy 8 installation.

A zip of the two false positive files is attached Legacy 8 False Positives.zip, and also of my Anti-Ransomware folder, Anti-Ransomware Folder.zip. My computer does not have an MBAM Service folder, however, so I could not attach that.

 

Anti-Ransomware Folder.zip

Link to post
Share on other sites

Hello @TrevDev and :welcome:

It is disappointing to read your testing system is having MBARW Beta issues but each computer is unique.  Problems that seem "the same" frequently are not.

The same is true for solutions.  Solutions may often need to be individualized for your unique testing system.

It is less confusing for everyone if a "One Member Per Topic" policy is adhered to instead of posting to the topic of another member.

Development Team Members, Staffers, and Helpers will be able to more easily provide both you and the OP/Topic Starter, with individualized assistance.

Please start a NEW, and SEPARATE topic by left-clicking this >>Start New Topic<< link now.

Thank you always for your patience and understanding.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.