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Couldn't detect new malware/adware


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Hi, I've been using malwarebytes for a while now and it works great but 2 days ago I updated freemake video converter and got spammed with these malware neither malwarebytes or windows defender could scan them. I checked the "scan for rootkits" option in malwarebyes and nothing came up still. I used adwcleaner and got a few hits but it's still not fully cleaned!  Everytime I go to a website, malwarebyte helps me block a couple of sites but the malware/adware is still there. Please help, thanks!!!

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  • Step #1 ESET Online Scanner

    Disable your security programs which includes but not limited to anti-virus, anti-malware, anti-spyware et cetera. Peruse this for additional information.

    • Download esetsmartinstaller_enu.exe by clicking here.
    • Right-click on the program and choose Run as administrator.
    • Accept their terms and condition and proceed.
    • Install Add-On/Active X if prompted.
    • From the Computer Scan Setting check the following box --
      • Enable detection for potentially unwanted programs
    • Click on Advanced Setting --
      • Uncheck the box beside Remove Found Threats;
      • Check the box beside Scan archives
      • Check the box beside Scan for potentially unsafe applications
      • Check the box beside Enable Anti-Stealth Technology
    • Click on Start and wait for the virus signature database to update.
    • The online scan will begin automatically and can take several hours.
      • Note: Do not touch either the Mouse or keyboard during the scan. Otherwise it may stall.
    • After the Scan finishes --
      • If no threats were found:
        • Put a checkmark in Uninstall application on close.
        • Close the program and report that nothing was found
      • If threats were found:
        • Open the file located in C:\Program Files\ESET\ESET Online Scanner\log.txt (32-bit) or C:\Program Files (x86)\ESET\ESET Online Scanner\log.txt (64-bit).
        • Copy and Paste contents of the log file in your next reply.
    Note: Enable your security programs afterwards.

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