Jump to content

MB Lifetime and MB Anti-Ransomware Not Working


scotthenke

Recommended Posts

Hello scotthenke and :welcome:

 

Before a cleaning utility has deleted the dump file produced from the BSoD you are reporting, please zip that "Small Memory Dump" associated .dmp file and attach the archive in your next reply. Usually the %SystemRoot%\Minidump\ directory contains that .dmp file. Typically C:\Windows\Minidump\

 

If you are also reporting an issue with MBAM Premium, please briefly summarize that difficulty also as MBARW Beta and MBAM Premium are quite mutually compatible.

 

The MBARW Beta licensing error may relate to a networking issue or sometimes relating to an un-resolved firewall permissions through 3rd party products.

 

Please also create the following archives for developer analysis:
 
Create a ZIP archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\
Create another ZIP archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\
 
Please attach the 3 above zipped archives to your next reply.
 
Thank you for beta testing MBARW and your valued feedback.
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.