Malwarebytes affected by CCleaner?

[ecbritz]

I have been using both Malwarebytes (the paid version) and CCleaner (the free version) for many years. Both are valuable to me. CCleaner because its registry cleaner gets me out of sudden slowdowns in the performance of Windows. If Windows starts dragging its feet, a CCleaner registry scan and cleaning job usually solves the problem -- seemingly without the steady breakdown of Windows I have experienced with other PC cleaners and optimizers. I would prefer to go without any registry cleaner or system optimizer program at all. And I would uninstall CCleaner if there is another, better way to escape from sudden lagging and slow-down in the performance of Windows 10. But I don't know of another solution. Restarting Windows 10 a few times in a row sometimes helps. But CCleaner is usually the answer. 

 

The problem I have is that Malwarebytes Premium regularly fails to run automatically when Windows 10 is started up, despite being set up to do so. Might a CCleaner registry cleaning job be responsible for this? Registry cleaning is the only reason I can think of why Malwarebytes might not start automatically.

 

Also: is there a way to get Windows 10 out of difficulties leading to lagging other than running CCleaner registry cleaner?

[nukecad]

Is there a particular reason why you suspect CClener is causing this?

 

I have never seen CCleaner pull up a 'bad' registry entry that is linked to Malwarebytes.

If yours is doing so then it would suggest that there is some problem with your installation of Malwarebytes.

 

So is CCleaner showing a 'bad' registry entry linked to Malwarebytes on your setup?

 

On a more general point you should not run the registry cleaner as a matter of course, it does not speed up your computer that you would notice.

Although CCleaners reg cleaner is one of the more 'gentle' ones, any reg cleaner can cause problems if you don't know your way around the registry.

If you do use it then always make a backup of the registry before 'fixing'.

 

Just run the normal cleaner to clear out cookies, tempory files, etc. This will speed up your computer noticably and is probably what you are seeing anyway.

Leave the reg cleaner alone unless you are having a particular problem.

 

We have discussed, over on the Piriform forum, taking the large registry cleaner button off the main screen and putting the reg cleaner into the tools menu - so that novice users are less tempted to run it blithely and mess up their system.

http://forum.piriform.com/index.php?showtopic=45477&hl=

 

[daledoc1]

Hi, @ecbritz:
 
In addition to the advice already offered, a few observations:
 
You wrote:

The problem I have is that Malwarebytes Premium regularly fails to run automatically when Windows 10 is started up, despite being set up to do so.

 
1) Let's deal with that first, as this is MBAM support forum:
 
Standard troubleshooting for this issue would be a proper clean reinstall of MBAM by carefully following all the steps explained here: MBAM Clean Removal Process 2x
If that doesn't resolve the MBAM startup issue, then we would need to see a bit more info about the system. 

To do that, please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)

Please report back and let us know how it goes.

 

2) CCleaner: it's a great utility for cleaning temp files and junk. However, with each new version release, it's important to check the default settings BEFORE running it.  Sometimes, a version update will silently change those settings.  In the case of certain 3rd-party programs, it can cause damage.  I don't let it touch Firefox, Thunderbird, Mailwasher Pro and certain other programs.  CCleaner itself is not likely to interfere with MBAM.

 

3) Registry cleaners (whether part of CCleaner or other "optimizers"/"tweakers"/"cleanup" tools) = SNAKE OIL.  NOT recommended, even by MS. They can cause serious system damage and should be avoided.  See here: Do I need a Windows Registry Cleaner?

There are many other such references at computer help sites all over the internet.

It's possible (likely?) that your Win10 performance problems (and even your MBAM problems) may be related to the use of such registry cleaners.

But we cannot say without more information (e.g. the diagnostic logs requested above). 

Such Win10 issues would need to be addressed in a different area of the forum.

 

So, for starters, I suggest that you please proceed with the suggestions in step 1) -- the MBAM clean reinstall and then the diagnostic logs.

 

We'll go from there.

 

Thanks,

[KenW]

CCleaner's default under Applications, Malwarebytes is unchecked. You have other problems that CCleaner only seems to cure.

[daledoc1]

Hi, @KenW:

 

CCleaner's default under Applications, Malwarebytes is unchecked.

 

Yes, that is true.

My advice was a more generic suggestion, as I (and others) have been previously burned by "silent" changes to CCleaner default settings with new version updates that automatically "check" certain 3rd-party programs for cleanup.

And I certainly would NOT "check" MBAM in the list of CCleaner applications for cleanup -- doing so is likely to break the program.

 

--------------------------------

 

 

@ecbritz:

 

Since you posted here in the MBAM Help section about an MBAM issue, and since this is the MBAM support forum area, I suggest proceeding with the recommended troubleshooting: a clean reinstall of MBAM and then basic diagnostic logs.

 

The issues with Win10 would need to be addressed separately in a different forum area.

 

Thanks to you both,

[ecbritz]

Thanks for the advice given in response to my question. I could somehow not find my posting (this thread) when I returned to the Malwarebytes Forum. It was only when I googled with the search term "CCleaner and Malwarebytes" -- a week later -- that I managed to find my way back here. Perhaps Google will return me to this page again, to see your answers. I see that CCleaner has a "Run at Startup" registry cleaning category. Also a "Start Menu Ordering" category. Malwarebytes runs at startup (or does not run at startup) RANDOMLY on my computer. I can see by clicking on the "Show hidden icons" button on the taskbar whether it ran at startup or not. I think I will start by switching off (un-checking) the "Run at Startup" registry cleaning category in CCleaner. Perhaps that will help. I'm well aware that the registry looks after itself and that a registry cleaner is strictly not necessary. But sometimes something happens that slows my computer to a frustrating crawl.The problem is invariably solved by running CCleaner Registry Cleaner.

[daledoc1]

. I'm well aware that the registry looks after itself and that a registry cleaner is strictly not necessary. But sometimes something happens that slows my computer to a frustrating crawl.The problem is invariably solved by running CCleaner Registry Cleaner.

 

That's certainly up to you, but it's not recommended.

---------------

 

As for the MBAM issues, use of a registry cleaner ("Run at startup" or otherwise) is not likely to help and is more likely to cause harm.

But, as we are not in front of your computer, we would generally start with routine troubleshooting, as follows:

 

1. Standard troubleshooting for this issue would be a proper clean reinstall of MBAM by carefully following all the steps explained here: MBAM Clean Removal Process 2x
2. If that doesn't resolve the MBAM startup and other MBAM issues, then we would need to see a bit more info about the system. To do that, please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)

 

But, once again, it's entirely up to you.

 

Cheers,

[ecbritz]

Sorry to be so late in responding, I've simply been too busy to battle with software problems. I understand clearly how to do a complete uninstallation and reinstallation of MBam Pro, and will do so if the problem persists. Thanks very much for the clear explanation. What I've noticed, is that switching off the MBam selfprotection function seems to improve the situation. Something else I've noticed, is that the advanced option to run MBam at Windows startup, seems to switch off "by itself", or perhaps it is switched off by some rogue program on my computer. I use 360 TSE as my anti-virus program, set at the highest available security scan level. Has anybody ever experienced the "run MBam at Windows startup" option being switched off "by itself" or by some rogue program?