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RansomWare Beta says sys protected & has link to start Protection


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My pc is a Dell OptiPlex 745 core 2 duo, 8 gigs ram, 5 tb disk space, Win 7 sp1 64 bit.

 

I am currently running your Anti-Ransomware beta version 0.9.14.361. 

 

1.  Being new to the software I opened it to see if it was working.  I am confused by the information I see.  The screen says my system is fully protected.  Under that is a red dot and it says Anti-Ransomware is disabled.  In blue it shows to start protection.  When I click on the start protection nothing happens!!!.

 

I have attached 2 zip files I saw you need and 3 jpgs showing what info I am looking at.

 

2.  I would like to know how the program gets updated, as there is no update button or schedule I know this is beta but how do I know when a newer beta version is released and I should download it?

 

logs.zip

Malwarebytes Anti-Ransomware.zip

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  • 2 weeks later...

Hello @juli999 and :welcome:

It is disappointing to read your testing system is having MBARW Beta issues but each computer is unique. Problems that seem "the same" frequently are not.

The same is true for solutions. Solutions may often need to be individualized for your unique testing system.

It is less confusing for everyone if a "One Member Per Topic" policy is adhered to instead of posting to the topic of another member.

Development Team Members, Staffers and helpers will be able to more easily provide both you, and the OP/Topic Starter, with individualized assistance.

Please start a NEW, and SEPARATE topic by left-clicking this >>Start New Topic<< link now.

Thank you always for your patience and understanding.

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