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something is phoning home...


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Hello,

I was directed here from another part of the forum;

https://forums.malwarebytes.org/index.php?/topic/179542-is-there-a-log-for-long-lost-programs-that-phone-home/?p=1022777

 

I always thought I was keeping up on protection and unwanted programs, but upon getting the full version of MalwareBytes, I was surprised by a few pop-ups. Something was phoning home.

Attached are the logs asked for in the other area.

 

Interpreting these is a bit more than my simple programming knowledge so I'm asking for help.

 

Cordially,

Gerry

 

 

3-1 & 3-2.txt

Addition.txt

CheckResults.txt

FRST.txt

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Hello,
    
 
They call me TwinHeadedEagle around here, and I'll try to help your with your issue.
 
     
    
Before we start please read and note the following:

  • We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
  • Note that we may live in totally different time zones, what may cause some delays between answers.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
  • Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

:excl: I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!
:excl: There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
  warning.gif Rules and policies
 
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
 
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
 
 



Yes, there are signs of DNS Unlocker malware and something else too.  No worries, we can remove it.



51a46ae42d560-malwarebytes_anti_malware. Scan with Malwarebytes' Anti-Malware

Please re-run 51a46ae42d560-malwarebytes_anti_malware. Malwarebytes' Anti-Malware.
  • First of all, select update.
  • Once updated, click the Settings tab, in the left panel choose Detection & Protection and tick Scan for rootkits.
  • In the same tab, under PUP and PUM detections make sure it is set to Treat detections as malware
  • Click the Scan tab, choose Threat Scan is checked and click Start Scan.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the newest Scan Log.
  • At the bottom click Export and choose Text file.

Save the file to your desktop and upload your next reply.

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I did remove DNSunlocker previous to buying into the full version of MalwareBytes, twice.

I am running Microsoft security essentials full scan now.

I had blocked the suspicious ports on my router, (screen grab attached)

I researched the ports listed in the Scan Log, "3-1 & 3-2.txt" (an open office spreadsheet on these ports is attached) (screen grab attached, spreadsheet file type forbidden)

I will try to follow your directions to the letter as soon as possible and report back.

 

Had to do something here, will try to follow instructions now, (unless wife interrupts again. LOL)

 

Gerry

post-200594-0-55707000-1456927637_thumb.

post-200594-0-30749700-1456928983_thumb.

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Hi TwinHeadedEagle,

 

  • CHECK First of all, select update.
  • CHECK (had it set) Once updated, click the Settings tab, in the left panel choose Detection & Protection and tick Scan for rootkits.
  • CHECK (had it set) In the same tab, under PUP and PUM detections make sure it is set to Treat detections as malware
  • CHECK Click the Scan tab, choose Threat Scan is checked and click Start Scan.
  • CHECK (pups detected, list attached) If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.(reboot not required)
  • CHECK Upon completion of the scan (or after the reboot), click the History tab.
  • CHECK Click Application Logs and double-click the newest Scan Log.
  • CHECK (attached) At the bottom click Export and choose Text file.

 

 

While running the scan, several attempts of phoning home were blocked by MalwareBytes, they were in the 114xx range.

Note that local computer time was on the hour at 10:00 or 10 AM here.

dynamodule attempted again at 11518

 

To Be Continued if reboot when I click on "Finish"

No reboot required.

 

 

03-02-2016-0939.txt

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Okay, MalwareBytes remove some malware components, but there are still some remnants:
 
 
FRST.gif Scan with Farbar Recovery Scan Tool
 
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please upload them into your next reply.

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  • CHECK Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.

    (XP users click run after receipt of Windows Security Warning - Open File).

  • CHECK Make sure that Addition option is checked.
  • CHECK Press Scan button and wait.
  • CHECK The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Files attached...

FRST.txt

Addition.txt

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FRST.gif Fix with Farbar Recovery Scan Tool

icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif

icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.

    (XP users click run after receipt of Windows Security Warning - Open File).

  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.

fixlist.txt

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Hello again TwinHeaded Eagle.

 

I followed your instructions to the letter.

I was check marking them as I went, but the program closed my browser.

The machine did a reboot.

It might be my imagination, but things ran slower.

For example, launching notepad to read the file was about 15 seconds.

 

Attached is the file.

What's next?

 

Gerry

Fixlog.txt

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Twin Headed Eagle,

I rebooted as I did not see your message about rebooting.

It was slow to come back. Not very slow, just a trad bit slower than normal.

I will rerun the three scan and the program, FRST64 again and report back.

Should I have a delay on MalwareBytes starting?

I have it set at 30 seconds now.

Cordially,

Gerry

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OK, Twin Headed Eagle,

I rebooted and ran the scan and FRST64.

The files are attached.

MalwareBytes reported nothing.

I seem to have "lost" the Open Office program set, it won't open at all.

I may reinstall it.

The computer does run a bit slower, clicking on a html file, (offline), takes a while to start the default browser Firefox.

Maybe I should save my bookmarks remove and reinstall it.

Cordially,

Gerry

03-02-2016-735PM.txt

Addition.txt

FRST.txt

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Yes, it would be good to uninstall Firefox.
 
This should clean the last remnants of infection:
 
 
FRST.gif Fix with Farbar Recovery Scan Tool
 

icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif
icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

fixlist.txt

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Pretty Good, Twin Headed Eagle,

can we give it 24-48 hours?

Should I run MalwareBytes and FRST64 again?

 

And, could I reinstall Firefox with only the "search image with Google" app?

I used to really use Firefox a lot, debugging web pages, Opera is clunky and Internet Explorer, well I'm afraid of using it too much.

 

Cordially,

Gerry

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