Ransomware deleted Webroot.

[Enado]

Ransomware wiped webroot out completely. Now have to buy a new subscription. thanks ransomware 

[Hardhead]

Enado,

Go over to calendar of updates and send Triple Hilex a PM. His name is Daniel.

http://calendarofupdates.org/index.php?action=profile;u=3

Let him know I sent you but first see if you can get everything fixed here at Malwarebytes forum first.

Regards,

Hardhead

[1PW]

Hello Enado and

 

It is disappointing to read that application software on your computer is now inoperable.

 

Does the testing system in question have recent viable System Restore Points? Or, has the same system been backed up or imaged recently?

 

Thank you.

[MyLittleB]

On 2/29/2016 at 1:42 AM, 1PW said:

Hello Enado and

 

It is disappointing to read that application software on your computer is now inoperable.

 

Does the testing system in question have recent viable System Restore Points? Or, has the same system been backed up or imaged recently?

 

Thank you.

This just happened to me, Started new topic https://forums.malwarebytes.org/topic/180678-mbarw-quarantined-wrsa-files-deleted/

 

On 2/29/2016 at 10:28 PM, Enado said:

Ransomware wiped webroot out completely. Now have to buy a new subscription. thanks ransomware 

http://www.webroot.com/us/en/redownloads  There is an option to have your keycode emailed to you.

[1PW]

Hello Enado and welcome:

Please carefully read the locked and pinned topic in this sub-forum, How to report a False Positive and for developer analysis, kindly attach the requested archives to your next reply in this thread.

Thank you for beta testing MBARW and your feedback.