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False Positive - TreeSize Professional - MWBARB


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Our file and disk space manager TreeSize Professional was falsely declared as ransomware.

 

After a user selected and deleted multiple files using TreeSize, the Malwarebytes tool reported an infection and moved the .exe to the quarantine.

 

OS: Windows 10, TreeSize Professional 64 bit version (TreeSize Personal should trigger the same behavior).

 

You should be able to reproduce it with the free demo version: http://www.jam-software.com/treesize/download.shtml

 

Our software is absolutely malware free – it would be great if you could find a way to fix this problem.

 

If there's anything we can do to help, please contact us.

 

Thanks in advance!

 

 

And Thanks to daledoc1 Has made me aware that I had posted the post in the wrong thread.

 

@administration, could you please delete my first post: entry1022352

Malwarebytes Anti-Ransomware.zip

logs.zip

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Hello jamsoftware and :welcome:
 
Although I quite agree that TreeSize.exe should have not been flagged as ransomware, and because we are unaware of what techniques will be used to pursue this issue, please generate a zip archive from the executable below:
 

C:\Program Files\JAM Software\TreeSize Professional\TreeSize.exe


using only that computer's exact executable and attach to your next reply.

 

Thank you for participating in the MBARW Beta program and your great feedback.

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