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Option To Remove Scan On Start-Up


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Hello - I'm sure this questions hass been asked before. Although one may try to LIMIT Start Up Scans to 'Once A Week', it seems the software is automatically set up to make a scan EVERYTIME your desktop computer boots up? These scans are lenghthy and interfere with the ability to go right to work. System resources are tied up until the scan is complete. Why does Malwarebytes make it mandatory for Start Up Scans? They used to have an option for experienced users to make thier own adjustments?

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Hello and Welcome!

I have installed Malwarebytes on 100's of computers and have not seen this issue, unless one has manually added a scan to be performed. Hard to tell if this is set on your system without looking at some logs.

We would need more info on the system....

Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs

(the three files should be CheckResults.txt, FRST.txt and Addition.txt)

Thank You,

Firefox

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Hello Most Trusted Forum Deity - We Bow To You Oh Holly One :D Thank you for responding so quickly. :D  

 

I've used Malwarebytes for many years - Its a WONDERFUL program but changes were made to the control panel over the years.

 

Let me get this straight:

The options in 'Automated Settings' should give you complete control to avoid an immediate scan upon Boot Up - Correct?

 

The only problem I see is that after some time, (perhaps after several months of browsing), when you try a manual update, the software stalls and spins for hours, Obviously it freezes. The only way I've been able to fix this problem was to first run mbam-clean-2.1.1.1001, then REINSTALL the latest version = mbam-setup-2.2.0.1024. Then re-activate again with my original premium License Key from 2012.

 

This is slightly different than my original post but the freezing issue seems to always return. 

 

And BTW I use Microsoft Essentials concurrently with Malwarebytes.

 

Thank You Most Trusted Forum Deity! ^_^

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"telling the computer to run a scan at boot up - that explains what your seeing"

 

I never ask/set a scan during boot :angry:

 

"Your computer is probably off at 3 am so the scan "catches" up soon after boot"

 

This makes more sense :mellow:

 

You've asked for Diagnostic logs - as I mentioned, I cleared out - removed malwaerbytes with removal tool then reinstalled.

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Hi:

Until @Firefox returns...
 

Why does Malwarebytes make it mandatory for Start Up Scans?


It does not do this.
"Scan on reboot" is neither a default setting nor a mandatory setting nor a recommended setting (for some of the reasons you mentioned), although it is an option.
 

They used to have an option for experienced users to make thier own adjustments?

 
It still offers these options.

If you need help configuring the automated scheduler, there is a KB topic HERE
 
And More info about v2.2.0 HERE
Version 2.2.0 Release History HERE
User Guide ONLINE
User Guide PDF
FAQ: Common Questions, Issues, and their Solutions
 
And we would be happy to assist you with this.
 

You've asked for Diagnostic logs - as I mentioned, I cleared out - removed malwaerbytes with removal tool then reinstalled.


A clean MBAM reinstall would have reset all the settings to the default.
"Out of the box", the default scheduled scan settings are a daily threat scan at ~3 AM, give or take.
However, I'm pretty sure that the default settings also include a "recover if missed by" setting of 23 hours.
So, if the computer is powered off or asleep at the time the scheduled scan should run, then MBAM will attempt to "make up" that scan anytime within 23 hours.
That probably explains what you're seeing.
If you don't want these "makeup" scans to run at inconvenient times, just disable that setting in the scheduler (see screen shot).
 
>>>Having said all that, the Diagnostic Logs (especially the CheckResults.txt log from mbam-check) that @Firefox requested would help to sort this out. Seeing the logs can be more efficient than trying to ask/answer lots of questions and/or guessing about what might be happening.
 
Cheers,

post-29793-0-39893900-1456974185_thumb.p

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Hello again 'Deity Man' - Thank you for checking back!

 

1- No scans set to start on boot

 

2- Check for Database & Program Updates Every 7 Days

 

3- Scan Log Options (Export to Disc)

 

4- Advanced Settings: I added 120 second delay to Protection Start Up (in case the process bogs or slows boot)

 

5- Automated Scheduling: Threat Scan Once a Week & Check For Updates Once Per Week

 

Version: Malwarebytes Anti-Malware 2.2.0.1024

 

Thank You!

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One of the reasons people use Malwarebytes is because we are very strong on the zero day threats.  By the second day, the bad guy has made as much money as he's going to, and the AV companies will be updated by the third day (at the latest).  You don't want to be a victim on day zero.  Let your database updates happen as often as they want to.  There are 5-12 updates per day, and they're small.  They won't hold you up at all.

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Where's my original Deity Man? The Holy Man? I was just starting to trust him?  :D 

 

"There are 5-12 updates per day, and they're small"

 

That's a lot of updates - And as I pointed out before, (although I've always prefered Malwarebytes), I'm not sure, but suspect these continual-constant updates contribute to the Malwarebytes program becoming somehow corrupted/damaged/flawed which may explain why I have to periodically clean it out completely with the removal tool and start all over again. The software gradually begins to stall, jam, freeze as its searching for updates.  :angry2:

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Hi:
 
Alas, your assumptions are not correct.
Frequent database updates do not "corrupt" or "damage" the program.

It is designed to work that way.
 
The entire point behind running MBAM Premium is to stay abreast of zero-hour and zero-day, non-viral malware threats often missed by the antiviruses (which are slower to update their databases).
That's why the default and recommended automated update schedule is HOURLY, with a repeat frequency of every 1 to 4 hours.
 
Updating MBAM databases only once a week pretty much defeats the purpose of having MBAM Premium, as your databases will be outdated nearly 100% of the time.  There is significant chance of missing new, zero-hour threats and a much, much smaller risk of having false-positives.
 
(PROGRAM updates are issued only every few months or so. They have no bearing on DATABASE updates.)

More info about v2.2.0 HERE
Version 2.2.0 Release History HERE
User Guide ONLINE
User Guide PDF
FAQ: Common Questions, Issues, and their Solutions
 

The behavior you describe of having to continually reinstall MBAM is not normal.

We could better assist you with configuring and running MBAM if you would please provide the requested Diagnostic Logs.

(The fact that you recently reinstalled MBAM does not matter --- the logs are still helpful.)

 

But it's up to you.

 

Cheers,

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Hi:

 

I'm not sure what "database tool" you mean?

 

All that's needed is to read and follow the steps in this pinned topic: Diagnostic Logs

The detailed instructions walk you through the steps to run 2 different, non-invasive scanners to produce 3 logs.

You will save the 3 logs on your desktop and then attach them to your next reply in this thread.

Those logs will help us to better assist you, as we are not in front of your computer and cannot guess what might be going on with it to cause the MBAM problems you report.

 

Perhaps you may wish to print out the instructions, so that you can refer to them as you go.

 

Thank you,

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As explained, the tools produce logs that provide a bit of basic system information.

As explained, we cannot help you properly without that information, as we are not in front of your computer.

 

We are trying our best, but support is a 2-way street.

If you cannot or do not wish to provide that information here in the forum, there's not much else we can do to assist you.

 

You may wish instead to open a ticket at the Help Desk HERE.

A support team member will assist you via email with installing, configuring and running MBAM.

 

Thank you,

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