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PUP.Optional.HomePageHelper


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Hello, I just recently scanned my computer with Malwarebytes and three "PUP.Optional.HomePageHelper" warnings showed up. This is the log:

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 2/27/2016
Scan Time: 9:22 PM
Logfile: 
Administrator: Yes
 
Version: 2.2.0.1024
Malware Database: v2016.02.27.05
Rootkit Database: v2016.02.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 10
CPU: x64
File System: NTFS
User: luker
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 375800
Time Elapsed: 1 hr, 6 min, 21 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 3
PUP.Optional.HomePageHelper, C:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_homepage-web.com_0.localstorage, , [a9081a4b5e3bf2441588fd0a659e758b], 
PUP.Optional.HomePageHelper, C:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_homepage-web.com_0.localstorage-journal, , [3c75b4b1f1a8ed493d609a6d679c3dc3], 
PUP.Optional.HomePageHelper, C:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences, Good: ("session":{"restore_on_startup":4,"startup_urls":["https://www.malwarebytes.org/restorebrowser/]}}),Bad: ("session":{"restore_on_startup":4,"startup_urls":["http://homepage-web.com/?s=hp&m=start"]},"sync":{"remaining_rollback_tries":0}}), ,[842dd4918b0eb0862bf7ee3b4cb926da]
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
How would I get rid of this? Thanks!
 
- Luke Walker
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Hello,

    

 

They call me TwinHeadedEagle around here, and I'll try to help your with your issue.

 

     

    

Before we start please read and note the following:

  • We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
  • Note that we may live in totally different time zones, what may cause some delays between answers.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
  • Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
:excl: I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!

:excl: There are no silly questions. Never be afraid to ask if in doubt!

 

 

 

  warning.gif Rules and policies

 

We won't support any piracy.

That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!

The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

 

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

 

 


51a46ae42d560-malwarebytes_anti_malware. Scan with Malwarebytes' Anti-Malware

Please re-run 51a46ae42d560-malwarebytes_anti_malware. Malwarebytes' Anti-Malware.

  • First of all, select update.
  • Once updated, click the Settings tab, in the left panel choose Detection & Protection and tick Scan for rootkits.
  • In the same tab, under PUP and PUM detections make sure it is set to Treat detections as malware
  • Click the Scan tab, choose Threat Scan is checked and click Start Scan.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the newest Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and upload your next reply.
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Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.

Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.

    x5o4gh.png

  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
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Let's run this tool:
 
 
 
51a612a8b27e2-Zoek.png Scan with ZOEK
 
Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

createsrpoint;autoclean;emptyclsid;emptyalltemp;ipconfig /flushdns >>"%temp%\log.txt";b
  • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

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Here it is!

 

Sorry, I can't upload the file for some reason:

Zoek.exe v5.0.0.1 Updated 31-December-2015Tool run by luker on Wed 03/02/2016 at 17:15:05.27.Microsoft Windows 10 Home 10.0.10586  x64Running in: Normal Mode Internet Access DetectedLaunched: D:\Downloads\zoek.exe [Scan all users] [Script inserted] ==== System Restore Info ======================3/2/2016 5:15:26 PM Zoek.exe System Restore Point Created Successfully.==== Empty Folders Check ======================C:\PROGRA~2\AGEIA Technologies deleted successfullyC:\PROGRA~2\JetBrains deleted successfullyC:\PROGRA~2\COMMON~1\Merge Modules deleted successfullyC:\PROGRA~3\Comms deleted successfullyC:\PROGRA~3\SoftwareDistribution deleted successfullyC:\Users\luker\AppData\Local\ActiveSync deleted successfullyC:\Users\luker\AppData\Local\VirtualStore deleted successfully==== Deleting CLSID Registry Keys ========================== Deleting CLSID Registry Values ========================== Deleting Services ========================== Batch Command(s) Run By Tool======================Windows IP ConfigurationSuccessfully flushed the DNS Resolver Cache.==== Deleting Files \ Folders ======================C:\PROGRA~2\AGEIA Technologies not foundC:\PROGRA~2\JetBrains not foundC:\Users\luker\AppData\Roaming\discord deletedC:\Users\luker\.android deletedC:\install.exe deletedC:\PROGRA~3\Package Cache deletedC:\ProgramData\Microsoft\Windows\Start Menu\Programs\Search.lnk deleted==== Chromium Look ======================Easy Auto Refresh - luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\aabcgdmkeabbnleenpncegpcngjpnjkcBTTV - luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\ajopnjidmegmdimjlfnijceegpefgpedLounge Assistant - luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\enjonnlehciedbcidabdglnnihcncbmlSteam Community Suite - luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\gicnbiillhmpffbemfhmhnelldbnjblbOutpost for Chrome™ - luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\hgjefdmgcpfghakbmjiliecjdcgcfjdnCS GO Lounge Bump Bot - luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\jhfkidfnhjcjjamcbdepeohblphlamgkTF2Pug.Me - luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\liljcglinjdgpkdbkejmekchhmojdapgtf2outpost price integration - luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndflpbfgklcjpkepbmfgjjancaocpnmp==== Chromium Fix ======================C:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_toolbar.yahoo.com_0.localstorage deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_toolbar.yahoo.com_0.localstorage-journal deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.azlyrics.com_0.localstorage deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.azlyrics.com_0.localstorage-journal deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_xoncisfktn-a.akamaihd.net_0.localstorage deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_xoncisfktn-a.akamaihd.net_0.localstorage-journal deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.olark.com_0.localstorage deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.olark.com_0.localstorage-journal deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_c.betrad.com_0.localstorage deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_c.betrad.com_0.localstorage-journal deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_d29lpg037v41oq.cloudfront.net_0.localstorage deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_d29lpg037v41oq.cloudfront.net_0.localstorage-journal deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_d2m2wsoho8qq12.cloudfront.net_0.localstorage deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_d2m2wsoho8qq12.cloudfront.net_0.localstorage-journal deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\gicnbiillhmpffbemfhmhnelldbnjblb deleted successfully==== Set IE to Default ======================Old Values:[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]"Start Page"="http://go.microsoft.com/fwlink/p/?LinkId=255141"New Values:[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]"Start Page"="http://go.microsoft.com/fwlink/p/?LinkId=255141"==== All HKLM and HKCU SearchScopes ======================HKLM\SearchScopes "DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"HKLM\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} - http://www.bing.com/search?q={searchTerms}&FORM=IE8SRCHKLM\Wow6432Node\SearchScopes "DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"HKLM\Wow6432Node\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} - http://www.bing.com/search?q={searchTerms}&FORM=IE8SRCHKCU\SearchScopes "DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"HKCU\SearchScopes\{012E1000-F331-11DB-8314-0800200C9A66} - http://www.google.com/search?q={searchTerms}HKCU\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} - http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02==== Empty IE Cache ======================C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfullyC:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfullyC:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\Low\Content.IE5 emptied successfullyC:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfullyC:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\Low\IE emptied successfullyC:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfullyC:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\IE\BXWKSGXZ will be deleted at rebootC:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\IE\GELSN6PL will be deleted at rebootC:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\IE\QYD69ESF will be deleted at reboot==== Empty FireFox Cache ======================No FireFox Profiles found==== Empty Chrome Cache ======================C:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully==== Empty All Flash Cache ======================No Flash Cache Found==== Empty All Java Cache ======================Java Cache cleared successfully==== C:\zoek_backup content ======================C:\zoek_backup (files=320 folders=410 1095782298 bytes)==== Empty Temp Folders ======================C:\Windows\Temp will be emptied at reboot==== After Reboot ========================== Empty Temp Folders ======================C:\Windows\Temp successfully emptiedC:\Users\luker\AppData\Local\Temp successfully emptied==== Empty Recycle Bin ======================C:\$RECYCLE.BIN successfully emptied==== Deleting Files / Folders ======================"C:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\IE\BXWKSGXZ" not found"C:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\IE\GELSN6PL" not found"C:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\IE\QYD69ESF" not found==== EOF on Wed 03/02/2016 at 17:30:50.81 ======================
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Here it is!

 

Sorry, I can't upload the file for some reason:

Zoek.exe v5.0.0.1 Updated 31-December-2015Tool run by luker on Wed 03/02/2016 at 17:15:05.27.Microsoft Windows 10 Home 10.0.10586  x64Running in: Normal Mode Internet Access DetectedLaunched: D:\Downloads\zoek.exe [Scan all users] [Script inserted] ==== System Restore Info ======================3/2/2016 5:15:26 PM Zoek.exe System Restore Point Created Successfully.==== Empty Folders Check ======================C:\PROGRA~2\AGEIA Technologies deleted successfullyC:\PROGRA~2\JetBrains deleted successfullyC:\PROGRA~2\COMMON~1\Merge Modules deleted successfullyC:\PROGRA~3\Comms deleted successfullyC:\PROGRA~3\SoftwareDistribution deleted successfullyC:\Users\luker\AppData\Local\ActiveSync deleted successfullyC:\Users\luker\AppData\Local\VirtualStore deleted successfully==== Deleting CLSID Registry Keys ========================== Deleting CLSID Registry Values ========================== Deleting Services ========================== Batch Command(s) Run By Tool======================Windows IP ConfigurationSuccessfully flushed the DNS Resolver Cache.==== Deleting Files \ Folders ======================C:\PROGRA~2\AGEIA Technologies not foundC:\PROGRA~2\JetBrains not foundC:\Users\luker\AppData\Roaming\discord deletedC:\Users\luker\.android deletedC:\install.exe deletedC:\PROGRA~3\Package Cache deletedC:\ProgramData\Microsoft\Windows\Start Menu\Programs\Search.lnk deleted==== Chromium Look ======================Easy Auto Refresh - luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\aabcgdmkeabbnleenpncegpcngjpnjkcBTTV - luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\ajopnjidmegmdimjlfnijceegpefgpedLounge Assistant - luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\enjonnlehciedbcidabdglnnihcncbmlSteam Community Suite - luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\gicnbiillhmpffbemfhmhnelldbnjblbOutpost for Chrome™ - luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\hgjefdmgcpfghakbmjiliecjdcgcfjdnCS GO Lounge Bump Bot - luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\jhfkidfnhjcjjamcbdepeohblphlamgkTF2Pug.Me - luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\liljcglinjdgpkdbkejmekchhmojdapgtf2outpost price integration - luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndflpbfgklcjpkepbmfgjjancaocpnmp==== Chromium Fix ======================C:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_toolbar.yahoo.com_0.localstorage deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_toolbar.yahoo.com_0.localstorage-journal deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.azlyrics.com_0.localstorage deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.azlyrics.com_0.localstorage-journal deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_xoncisfktn-a.akamaihd.net_0.localstorage deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_xoncisfktn-a.akamaihd.net_0.localstorage-journal deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.olark.com_0.localstorage deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.olark.com_0.localstorage-journal deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_c.betrad.com_0.localstorage deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_c.betrad.com_0.localstorage-journal deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_d29lpg037v41oq.cloudfront.net_0.localstorage deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_d29lpg037v41oq.cloudfront.net_0.localstorage-journal deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_d2m2wsoho8qq12.cloudfront.net_0.localstorage deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_d2m2wsoho8qq12.cloudfront.net_0.localstorage-journal deleted successfullyC:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Extensions\gicnbiillhmpffbemfhmhnelldbnjblb deleted successfully==== Set IE to Default ======================Old Values:[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]"Start Page"="http://go.microsoft.com/fwlink/p/?LinkId=255141"New Values:[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]"Start Page"="http://go.microsoft.com/fwlink/p/?LinkId=255141"==== All HKLM and HKCU SearchScopes ======================HKLM\SearchScopes "DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"HKLM\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} - http://www.bing.com/search?q={searchTerms}&FORM=IE8SRCHKLM\Wow6432Node\SearchScopes "DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"HKLM\Wow6432Node\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} - http://www.bing.com/search?q={searchTerms}&FORM=IE8SRCHKCU\SearchScopes "DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"HKCU\SearchScopes\{012E1000-F331-11DB-8314-0800200C9A66} - http://www.google.com/search?q={searchTerms}HKCU\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} - http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02==== Empty IE Cache ======================C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfullyC:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfullyC:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\Low\Content.IE5 emptied successfullyC:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfullyC:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\Low\IE emptied successfullyC:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfullyC:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\IE\BXWKSGXZ will be deleted at rebootC:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\IE\GELSN6PL will be deleted at rebootC:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\IE\QYD69ESF will be deleted at reboot==== Empty FireFox Cache ======================No FireFox Profiles found==== Empty Chrome Cache ======================C:\Users\luker\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully==== Empty All Flash Cache ======================No Flash Cache Found==== Empty All Java Cache ======================Java Cache cleared successfully==== C:\zoek_backup content ======================C:\zoek_backup (files=320 folders=410 1095782298 bytes)==== Empty Temp Folders ======================C:\Windows\Temp will be emptied at reboot==== After Reboot ========================== Empty Temp Folders ======================C:\Windows\Temp successfully emptiedC:\Users\luker\AppData\Local\Temp successfully emptied==== Empty Recycle Bin ======================C:\$RECYCLE.BIN successfully emptied==== Deleting Files / Folders ======================"C:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\IE\BXWKSGXZ" not found"C:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\IE\GELSN6PL" not found"C:\Users\luker\AppData\Local\Microsoft\Windows\INetCache\IE\QYD69ESF" not found==== EOF on Wed 03/02/2016 at 17:30:50.81 ======================
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Try to uninstall it this way. Then reinstall and scan again:
 
 
Uninstall Chrome
 
Export your bookmarks
https://support.google.com/chrome/answer/96816?hl=en
 
 
Close all Chrome windows and tabs.
Go to the Start menu > Control Panel.
Click Programs and Features.
Double-click Google Chrome.
Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, select the "Also delete your browsing data" checkbox.
 
 
Click Start, copy in search %LOCALAPPDATA%\ and remove folder Google
 
Download Chrome
https://www.google.com/intl/en/chrome/browser/desktop/

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