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Not sure what I'm infected with, but I am infected


orbtl

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A few days ago I started getting an annoying popup in windows saying that "Windows Activation Technologies wants to make changes to your computer" and it would ask for permission in the same way it does when you run a program in admin mode.  At first I hit no because I didn't know what it was (and why would windows activation be going on when I've had this computer for 3 years with a legitimate activation and no issues?).  However, it kept popping up over and over again so I just hit yes to get rid of it.  Now I think I am infected as I'm having issues.

 

Firstly, some things are either very slow or don't work at all.  When I try to launch League of Legends or Counter-Strike: Global Offensive, they straight up do not work.  It seems like they are loading forever until it just fails and never starts.  Sometimes when I start my computer and enter my user password, it takes over a full minute before the desktop appears when usually it takes only 1 or 2 seconds.  When I shut down my computer, a few browser windows appear out of nowhere with websites I have never been to, which makes me think they are secretly running in the background and are just showing up as they are being closed by the computer trying to shut down.  I checked my task manager and there are no instances of chrome or iexplore running, so I'm not sure what's going on or how to fix it.

 

I've tried running malwarebytes anti-malware which did not help.  I tried combofix and adwcleaner, and neither fixed the problem.

 

Attached is my FRST log (and the addition log).

 

Does anyone know what I'm dealing with or how to fix it?  It really sucks not being able to play games when I get home from work.  Thanks in advance.

Addition.txt

FRST.txt

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Hello and Welcome!

Well we would really like to help you further if we could but since the logs show that this computer has entries designed to steal and/or pirate software/videos we will not be able to assist you without you removing and/or uninstalling the pirated software.

This topic will be closed by one of the Admins or Mods due to evidence of cracked or pirated software on this system.

Piracy Policy

Thank you

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MalwareBytes doe's not take kindly to finding that type of evidence in the logs and they stand firmly by there policies, can't blame them either.

I could direct you elsewhere but I don't want to disrespect MB like that seeing that they (imo) are the best in the biz.

 

I don't understand.  In the rules it clearly states: "If any such evidence is found you will be given the benefit of the doubt and the opportunity to completely uninstall and delete any such data from your system."

 

So I've removed such data from my system, why is this still an issue?

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  • Root Admin

You have a ton of illegal content from P2P uTorrent software. This below is just a minor example.

 

C:\Users\orb\Downloads\Top.Chef.S13E11.Hammer.Time.1080p.WEB-DL.AAC2.0.H.264-NTb.torrent

C:\Users\orb\Downloads\Top.Chef.S13E11.Hammer.Time.1080p.WEB-DL.AAC2.0.H.264-NTb (1).torrent

C:\Users\orb\Downloads\Top.Chef.S13E10.Restaurant.Wars.Part.2.1080p.WEB-DL.AAC2.0.H.264-NTb.torrent

C:\Users\orb\Downloads\Top.Chef.S13E09.720p.WEBRip.H264-HatchetGear.torrent

C:\Users\orb\Downloads\Top.Chef.S13E09.720p.WEBRip.H264-HatchetGear (1).torrent

C:\Users\orb\Downloads\Top.Chef.S13E08.720p.WEBRip.H264-HatchetGear.torrent

C:\Users\orb\Downloads\Top.Chef.S13E07.720p.WEBRip.H264-HatchetGear.torrent

C:\Users\orb\Downloads\Top.Chef.S13E06.720p.WEBRip.H264-HatchetGear.torrent

C:\Users\orb\Downloads\Brooklyn.Nine-Nine.S03E11.720p.HDTV.x264-KILLERS (1).torrent
C:\Users\orb\Downloads\Brooklyn.Nine-Nine.S03E13.720p.HDTV.x264-AVS.torrent
C:\Users\orb\Downloads\Brooklyn.Nine-Nine.S03E12.720p.HDTV.x264-FLEET.torrent
C:\Users\orb\Downloads\Brooklyn.Nine-Nine.S03E14.720p.HDTV.x264-AVS.torrent
C:\Users\orb\Downloads\Top.Chef.S13E04.720p.WEBRip.H264-HatchetGear.torrent
C:\Users\orb\Downloads\Top.Chef.S13E03.720p.WEBRip.H264-HatchetGear.torrent

C:\Users\orb\Downloads\Top.Chef.S12E01.1080p.WEBRip.H264-HatchetGear.torrent
C:\Users\orb\Downloads\Top.Chef.S13E02.720p.WEBRip.H264-HatchetGear.torrent

 

 

You need to remove content if you wish us to help you. If you believe that you have removed all illegal content then let me know please. Once we start to help you if we find further evidence of more pirated items then we will be forced to close the topic and no further assistance will be offered.

 

Thank you

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  • Root Admin

Please read the following and post back the logs when ready and we'll see about getting you cleaned up.

General P2P/Piracy Warning:
 
 

 
If you're using
Peer 2 Peer
software such as
uTorrent, BitTorrent
or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have
illegal/cracked software, cracks, keygens etc
. on the system, please remove or uninstall them now and read the policy on
Piracy
.



 
Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.
  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
    • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

    [*]Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive [*]Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. [*]The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone. [*]Perform everything in the correct order. Sometimes one step requires the previous one. [*]If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. [*]You can check here if you're not sure if your computer is 32-bit or 64-bit [*]Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. [*]When we are done, I'll give you instructions on how to cleanup all the tools and logs [*]Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. [*]Your topic will be closed if you haven't replied within 3 days [*](If I have not responded within 24 hours, please send me a Private Message as a reminder)


 
STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.
 


Link 2

  • On Windows XP double-click on the Rkill desktop icon to run the tool.
  • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.
  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.

    [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe


STEP 02
Please run a Threat Scan with MBAM.  If you're unable to run or complete the scan as shown below please see the following:  MBAM Clean Removal Process 2x
When reinstalling the program please try the latest version.

Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.
 
 
 

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Thanks for the response.  Here's the scan log from the threat scan: 

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 2/26/2016
Scan Time: 3:51 AM
Logfile: 
Administrator: Yes
 
Version: 2.2.0.1024
Malware Database: v2016.02.26.04
Rootkit Database: v2016.02.17.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: orb
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 378943
Time Elapsed: 5 min, 54 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
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  • Root Admin

Please go ahead and run through the following steps and post back the logs when ready.
 
STEP 04
Please download Junkware Removal Tool to your desktop.

  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus


STEP 05
Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.


STEP 06
Please open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkits, Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button. Remove any threats found
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.


STEP 07
button_eos.gif

Please go here to run the online antivirus scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology


    [*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.


STEP 08
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

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Thanks very much for the assistance.

 

To start I'm guessing since I've restarted since the last log was posted that I should run rkill before doing these steps.  I hope that was the correct assumption.

 

Here's the log from JRT:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Malwarebytes

Version: 8.0.3 (02.09.2016)

Operating System: Windows 7 Professional x64 

Ran by orb (Administrator) on Sat 02/27/2016 at  0:50:39.71

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

File System: 16 

 

Failed to delete: C:\Users\orb\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1UYPZUPB (Temporary Internet Files Folder) 

Failed to delete: C:\Users\orb\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ESE9JZSH (Temporary Internet Files Folder) 

Failed to delete: C:\Users\orb\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MNO6422P (Temporary Internet Files Folder) 

Successfully deleted: C:\Users\orb\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0PS72R2M (Temporary Internet Files Folder) 

Successfully deleted: C:\Users\orb\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0WTQ2SC2 (Temporary Internet Files Folder) 

Successfully deleted: C:\Users\orb\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\62AXOPQ5 (Temporary Internet Files Folder) 

Successfully deleted: C:\Users\orb\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FZG8CKJ5 (Temporary Internet Files Folder) 

Successfully deleted: C:\Users\orb\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LIXMVQOA (Temporary Internet Files Folder) 

Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0PS72R2M (Temporary Internet Files Folder) 

Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0WTQ2SC2 (Temporary Internet Files Folder) 

Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1UYPZUPB (Temporary Internet Files Folder) 

Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\62AXOPQ5 (Temporary Internet Files Folder) 

Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ESE9JZSH (Temporary Internet Files Folder) 

Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FZG8CKJ5 (Temporary Internet Files Folder) 

Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LIXMVQOA (Temporary Internet Files Folder) 

Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MNO6422P (Temporary Internet Files Folder) 

 

 

 

Registry: 0 

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Sat 02/27/2016 at  0:51:14.48

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Here's the log from AdwCleaner:

 

# AdwCleaner v5.036 - Logfile created 27/02/2016 at 00:55:51

# Updated 22/02/2016 by Xplode

# Database : 2016-02-27.1 [server]

# Operating system : Windows 7 Professional Service Pack 1 (x64)

# Username : orb - SMILODON2013

# Running from : C:\Users\orb\Desktop\AdwCleaner.exe

# Option : Cleaning


 

***** [ Services ] *****

 

 

***** [ Folders ] *****

 

 

***** [ Files ] *****

 

 

***** [ DLLs ] *****

 

 

***** [ Shortcuts ] *****

 

 

***** [ Scheduled tasks ] *****

 

 

***** [ Registry ] *****

 

[-] Key Deleted : HKCU\Software\AppDataLow\Software\adawarebp

 

***** [ Web browsers ] *****

 

 

*************************

 

:: "Tracing" keys removed

:: Winsock settings cleared

 

*************************

 

C:\AdwCleaner\AdwCleaner[C1].txt - [1996 bytes] - [25/02/2016 14:06:25]

C:\AdwCleaner\AdwCleaner[C2].txt - [1137 bytes] - [25/02/2016 18:05:47]

C:\AdwCleaner\AdwCleaner[C3].txt - [914 bytes] - [27/02/2016 00:55:51]

C:\AdwCleaner\AdwCleaner[s1].txt - [1759 bytes] - [25/02/2016 14:05:26]

C:\AdwCleaner\AdwCleaner[s2].txt - [966 bytes] - [25/02/2016 18:05:22]

C:\AdwCleaner\AdwCleaner[s3].txt - [1112 bytes] - [27/02/2016 00:53:55]

 

########## EOF - C:\AdwCleaner\AdwCleaner[C3].txt - [1204 bytes] ##########

 

Here's the Malwarebytes scan log:

 

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 2/27/2016

Scan Time: 12:58 AM

Logfile: 

Administrator: Yes

 

Version: 2.2.0.1024

Malware Database: v2016.02.26.07

Rootkit Database: v2016.02.17.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

 

OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: orb

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 377827

Time Elapsed: 5 min, 42 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Enabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 0

(No malicious items detected)

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Folders: 0

(No malicious items detected)

 

Files: 0

(No malicious items detected)

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

 

Here is the list of threats from ESET Online Scanner:

 

C:\Program Files (x86)\mca64Launcher\mca64Launcher 2.0.0.113\upnpc-static.exe a variant of Win32/MiniUPnP.C potentially unsafe application

C:\Program Files (x86)\mca64Launcher\mca64Launcher 2.0.0.113\wDetector.w a variant of Win32/Packed.Themida suspicious application

C:\Qoobox\Quarantine\C\Users\orb\AppData\Roaming\Microsoft\Protect\d175ce88b2ee6e4a377c.rs.vir a variant of Win64/TrojanDownloader.Blocrypt.O trojan

C:\Users\orb\Downloads\ccsetup515.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application

C:\Users\orb\Downloads\Shockwave_Installer_Slim.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application

C:\Windows\SysWOW64\Adobe\Shockwave 12\gt.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application

 

The new FRST logs are attached below.

Addition.txt

FRST.txt

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  • Root Admin

Please Run TFC by OldTimer to clear temporary files:

  • Download TFC from here and save it to your desktop.
  • http://oldtimer.geekstogo.com/TFC.exe
  • Close any open programs and Internet browsers.
  • Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.
  • Please be patient as clearing out temp files may take a while.
  • Once it completes you may be prompted to restart your computer, please do so.
  • Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.

 

Then restart the computer and run the following

 

Please download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!


 

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  • 3 months later...

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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