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Asian letters system monitor programs


bperic83
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Hi all,

 

I need help with something i suspect is a malware. I installed some software from internet, wasn't to smart, acting like someone who uses PC for the first time or some idiot, and start installing software, but came to sence in the middle of it, and stopped ionstallation. That wasn't enough, since some stuff were already installed on system and stopping installation didn't delete them.

 

Now, when I start my system automaticaly several programs are starting. They mostlly look like system monitor programs, like those widgets in Windows 7 that displays RAM and CPU percentage use, some looks like Clean MAster app on Android showing which programs I can kill so I could use more RAM % ... The main stuff is that all this stuff is on japanese, korean or some other asian language, at least those letters are everywhere in all those programs. 

 

I tried to uninstall them with CCleaner, but few of them just can't be deleted. I uninstall it, but it is there again, one of them can't be uninstalled at all, even not displaying the "fake" message it is uninstalled, like others. I stopped all of them in startup programs, first disable them, after it delete them from startup, but they are starting again after restart.

 

Anyone had experience with this thing?

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Hello and welcome to Malwarebytes,

Please be aware the following P2P/Piracy Warning is a standard opening reply made here at Malwarebytes, we make no accusations but do make you aware of Forum Protocol....

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.


Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good...
 

Next,

 

Please open Malwarebytes Anti-Malware.

  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • With some infections, you may or may not see this message box.

            'Could not load DDA driver'
  • Click 'Yes' to this message, to allow the driver to load after a restart.
  • Allow the computer to restart. Continue with the rest of these instructions.
  • When the scan is complete, click Apply Actions.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.



To get the log from Malwarebytes do the following:

  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options:

      Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…




If Malwarebytes is not installed follow these instructions first:

Download Malwarebytes Anti-Malware to your desktop.

  • Double-click mbam-setup and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
  • Launch Malwarebytes Anti-Malware
  • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  • Click Finish. Follow the instructions above....

 
Next,
 
Download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way...

  • Double-click to run it. When the tool opens click Yes to disclaimer.
    (Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans"
  • Press Scan button to run the tool....
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt)  Please attach those logs to your reply.


 

Let me see those logs...

 

Thank you,

 

Kevin

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Kevin,

 

Thanks for advice and help, but during day I luckilly found what is the problem. During my try to uninstall some parts of this software a webpage opened with "Trecent" headline. So, it was Trecent program, some PC MAnagement Tool, but on my PC it was version on Chinese, so it was hard to find how to uninstall it. I managed to do it, with some tips found on YouTube that helped with translations of options for uninstalling inside the program, plus files to be deleted in registry. Finaly I'm saved from it :)

 

Thanks, and if anyone come to the same problem just go to Youtube and type - How to uninstall Trecent, or Trecent Chinesse, and there are lots of usefull videos :)

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  • Root Admin

Glad we could help. :)

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Other members who need assistance please start your own topic in a new thread. Thanks!

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