Jump to content

Removal of m55.dnsqa.me


saXen

Recommended Posts

Hi.

Today I found my computer infected with something called DNSUnlocker and m55.dnsqa.me. Wepages became slow and was filled with all sorts of adds.

 

Currently after following manye online guides the problem seems gone, but with Malwarebytes installed I still get a warning poping up regarding m55.dnsqa.me . This probably mean thr problem is still there just blocket. Malwarebytes does not seem to be able to remove the problem, only block it.

 

Is there a way to totally remove this problem?

 

PS! If found this thread who seems to be the same kind of problem.

https://forums.malwarebytes.org/index.php?/topic/179042-help-in-removing-m55dnsqame/

I did not dare to follow it due to the warning. Should I anyway?

 

 

Kind regards Jon P.

 

 

 

post-200057-0-82754100-1456140501_thumb.

Link to post
Share on other sites

Hello saXen, welcome to Malwarebytes' Malware Removal forum!
 
My name is Adam. I will be assisting you with your malware-related problems.
If you would allow me to call you by your first name I would prefer that. :)
 
General P2P/Piracy Notice: 
 

If you are using Peer to Peer (P2P) filesharing software such as uTorrent, BitTorrent or similar you must either fully uninstall or completely disable the programme(s) from running whilst receiving assistance at this forum. 
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
If you have illegal/cracked/keygen or similar software on the computer, please remove/uninstall the software now and read the policy on Piracy. Failure to do so will also result in your topic being closed.

 
======================================================
 
Please read through the points below to ensure this process moves as quickly and efficiently as possible.

  • Ensure you read through my instructions thoroughly, and carry out each step in the order specified.
  • Please do not run any tools or take any steps other than those I provide for you. Independent efforts may make matters worse, and will affect my ability in providing the best set of instructions for you.
  • Please backup important files before proceeding with my instructions. Malware removal can be unpredictable at times.   
  • If you come across any issues whilst following my instructions, please stop and inform me of the issue in as much detail as possible. Please do not hesitate to ask before proceeding.
  • Topics are locked if no response is made after 4 days. Please inform me if you require additional time to complete my instructions.
  • I will notify you when I believe your computer is free of malware. Please bear in mind, absence of symptoms does not necessarily correlate to absence of malware, so please wait until the "All Clean". 
  • Ensure you are following this topic. Click etYzdbu.png at the top of the page. 

======================================================
 

I did not dare to follow it due to the warning. Should I anyway?

As fixes are specifically designed for individual machines, you may risk causing damage to your computer by following instructions issued to another user. 
 
Please run the following scans so I can ascertain the state of your computer.
 
STEP 1
GfiJrQ9.png Malwarebytes Anti-Malware (MBAM)

  • Open Malwarebytes Anti-Malware and click Update Now.
  • Once updated, click the Settings tab, followed by Detection and Protection and tick Scan for rootkits.
  • Click the Scan tab, ensure Threat Scan is selected and click Start Scan.
  • Note: You may see the following message, "Could not load DDA driver". Click Yes, allow your PC to reboot and continue afterwards. 
  • If threats are detected, click Remove Selected. If you are prompted to reboot, click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • Click Copy to Clipboard and paste the log in your next reply. 

 
STEP 2

xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Scan

  • Please download Farbar Recovery Scan Tool (x32) or Farbar Recovery Scan Tool (x64) and save the file to your Desktop.
  • Note: Download and run the version compatible with your system (32 or 64-bit). Download both if you're unsure; only one will run.
  • Right-Click FRST.exe or FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Yes to the disclaimer.
  • Ensure the Addition.txt box is checked.
  • Click the Scan button and let the programme run.
  • Upon completion, click OK, then OK on the Addition.txt pop up screen.
  • Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy the contents of both logs and paste in your next reply. 
     

======================================================
 
STEP 3
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • MBAM log
  • FRST.txt
  • Addition.txt
Link to post
Share on other sites

Hi.

You'll find the requested logs as follows and attached.

 

Malwarebyte scan log:

Malwarebytes Anti-Malware
www.malwarebytes.org

Skannedato: 22.02.2016
Skannetid: 13.02
Loggfil:
Administrator: Ja

Versjon: 2.2.0.1024
Malwaredatabase: v2016.02.22.02
Rootkitdatabase: v2016.02.17.01
Lisens: Prøveversjon
Malwarebeskyttelse: Aktivert
Ondsinnet Nettsidebeskyttelse: Aktivert
Selvbeskyttelse: Deaktivert

OS: Windows 10
CPU: x64
Filsystem: NTFS
Bruker: jonpe

Skannetype: Trusselskann
Resultat: Fullført
Objekter skannet: 414210
Tid brukt: 12 min, 42 sek

Minne: Aktivert
Oppstart: Aktivert
Filsystem: Aktivert
Arkiv: Aktivert
Rootkits: Aktivert
Heuristikk: Aktivert
PUP: Aktivert
PUM: Aktivert

Prosesser: 0
(Ingen ondsinnede elementer funnet)

Moduler: 0
(Ingen ondsinnede elementer funnet)

Registernøkler: 0
(Ingen ondsinnede elementer funnet)

Registerverdier: 0
(Ingen ondsinnede elementer funnet)

Registerdata: 0
(Ingen ondsinnede elementer funnet)

Mapper: 0
(Ingen ondsinnede elementer funnet)

Filer: 0
(Ingen ondsinnede elementer funnet)

Fysiske sektorer: 0
(Ingen ondsinnede elementer funnet)


(end)

FRST.txt

Addition.txt

Link to post
Share on other sites

Hello,
 
This should resolve the issue you are currently experiencing. Please let me know if the Malwarebytes Anti-Malware (MBAM) outbound blocks still persist after carrying out the instructions below. 
 
STEP 1
xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Script

  • Press the Windows Key pdKOQKY.png + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the entire contents of the codebox below and paste into the Notepad document.
    startCreateRestorePoint:S3 EsgScanner; C:\Windows\System32\DRIVERS\EsgScanner.sys [22704 2016-02-22] ()2016-02-22 09:14 - 2016-02-22 09:14 - 00022704 _____ C:\WINDOWS\system32\Drivers\EsgScanner.sys2016-02-22 09:14 - 2016-02-22 09:14 - 00000000 _____ C:\autoexec.bat2016-02-22 09:13 - 2016-02-22 09:13 - 03286400 _____ (Enigma Software Group USA, LLC.) C:\Users\jonpe\Downloads\SpyHunter-Installer.exe2016-02-22 12:16 - 2016-02-22 12:16 - 00003640 _____ C:\WINDOWS\System32\Tasks\CreateExplorerShellUnelevatedTask2016-02-19 18:42 - 2016-02-19 18:42 - 00003882 _____ C:\WINDOWS\System32\Tasks\{D2E66043-1995-2CA8-828A-1170A1A8D228}2016-02-19 18:42 - 2016-02-19 18:42 - 00000000 ____D C:\ProgramData\48a622bcTask: {1FAA48F2-B29B-4C45-8757-58C15367E323} - \{080F7D47-790A-7E7E-0911-0F7D080F110F} -> No File <==== ATTENTIONTask: {782A5459-CD28-4D4B-A220-B3B6D751E97C} - System32\Tasks\CreateExplorerShellUnelevatedTask => /NOUACCHECKTask: {8AFB3E7E-0844-4B82-ACDE-E5D3B036A0C2} - System32\Tasks\{D2E66043-1995-2CA8-828A-1170A1A8D228} => /s /n /i:"/rt" "C:\PROGRA~3\48a622bc\25241631.dll"CMD: ipconfig /flushdnsEmptyTemp:end
  • Click FileSave As and type fixlist.txt as the File Name
  • Important: The file must be saved in the same location as FRST64.exe. 

NOTICE: This script is intended for use on this particular machine. Do not use this script on any other machine; doing so may cause damage to your Operating System.

  • Right-Click FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Fix.
  • A log (Fixlog.txt) will open on your desktop. Copy the contents of the log and paste in your next reply.
     

STEP 2
E3feWj5.png Junkware Removal Tool (JRT)

  • Please download Junkware Removal Tool and save the file to your Desktop.
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Right-Click JRT.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Follow the prompts and allow the scan to run uninterrupted. 
  • Upon completion, a log (JRT.txt) will open on your desktop.
  • Re-enable your anti-virus software.
  • Copy the contents of JRT.txt and paste in your next reply.
     

STEP 3
BY4dvz9.png AdwCleaner

  • Please download AdwCleaner and save the file to your Desktop.
  • Right-Click AdwCleaner.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Follow the prompts. 
  • Click Scan
  • Upon completion, click Logfile. A log (AdwCleaner[s1].txt) will open. Briefly check the log for anything you know to be legitimate. 
  • Ensure anything you know to be legitimate does not have a checkmark under the corresponding tab, and click Cleaning
  • Follow the prompts and allow your computer to reboot
  • After the reboot, a log (AdwCleaner[C1].txt) will open. Copy the contents of the log and paste in your next reply.

-- File and folder backups are made for items removed using this tool. Should a legitimate file or folder be removed (otherwise known as a 'false-positive'), simple steps can be taken to restore the item. Please do not overly concern yourself with the contents of AdwCleaner[s1].txt.
 
======================================================

STEP 4
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • Fixlog.txt
  • JRT.txt
  • AdwCleaner[C1].txt
Link to post
Share on other sites

It seems to be fixed!  :)

Excellent. :)

 

Let's check for remnants. Please let me know if you are experiencing any outstanding issues.

 

GzlsbnV.png ESET Online Scan

Note: This scan may take a long time to complete. Please do not browse the Internet whilst your Anti-Virus is disabled.

  • Please download ESET Online Scan and save the file to your Desktop.
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Double-click esetsmartinstaller_enu.exe to run the programme. 
  • Agree to the EULA by placing a checkmark next to Yes, I accept the Terms of Use. Then click Start.
  • Agree to the Terms of Use once more and click Start. Allow components to download.
  • Place a checkmark next to Enable detection of potentially unwanted applications.
  • Click Advanced settings. Place a checkmark next to:
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Ensure Remove found threats is unchecked.
  • Click Start.
  • Wait for the scan to finish. Please be patient as this can take some time.
  • Upon completion, click esetListThreats.png. If no threats were found, skip the next two bullet points. 
  • Click esetExport.png and save the file to your Desktop, naming it something such as "MyEsetScan".
  • Push the Back button.
  • Place a checkmark next to KN1w2nv.png and click SzOC1p0.png.
  • Re-enable your anti-virus software.
  • Copy the contents of the log and paste in your next reply.
Link to post
Share on other sites

Looks good. :)
 

C:\FRST\Quarantine\C\ProgramData\48a622bc\25241631.dll a variant of Win32/Adware.Adposhel.A application

This file has already been dealt with.
 

C:\Users\jonpe\Dropbox\Public\testsoftwareogmanual.zip a variant of Win32/TFTPD32.B potentially unsafe application

Do you recognise this .zip file in your Dropbox? If so, you can ignore the detection. 
 
How is your computer performing? Are you experiencing any outstanding issues?

Link to post
Share on other sites

Everythings seems fine!  :)

Excellent. :)

 

All Clean!

Congratulations, your computer appears clean!  :)

I see no signs of malware on your computer, and feel satisfied our work here is done. The steps below will remove the tools we have used, and reset any settings changed. I have also provided a list of resources and tools that you may find useful. 

 

My help will always be free. But if you are happy with the help provided, and would like to support my fight against malware, please consider a donation. YSCcjW7.png

 

AFZxnZc.jpg DelFix

  • Please download DelFix and save the file to your Desktop.
  • Double-click DelFix.exe to run the programme.
  • Place a checkmark next to the following items:
    • Remove disinfection tools
    • Create registry backup
    • Purge system restore (creates a Restore Point/removes all but the most recent)
    • Reset system settings
  • Click the Run button.

-- DelFix will remove the specialised tools we used to clean your computer. Any leftover logs, files, folders or tools remaining on your computer which were not removed can be deleted manually (right-click the file + delete).

 

======================================================

 

I have compiled below a list of resources you may find useful. The articles document information on computer security, common attack vectors and how you can stay safe on the Internet.

The following programmes come highly recommended in the security community.

  • KsUqI5A.png AdBlock is a browser add-on that blocks annoying banners, pop-ups and video ads.
  • E8I37RF.pngCryptoPrevent places policy restrictions on loading points for ransomware (eg. CryptoWall), helping prevent the execution of malware. 
  • EG85Vjt.png Malwarebytes Anti-Exploit (MBAE) is designed to prevent zero-day malware from exploiting vulnerable software.
  • 6YRrgUC.png Malwarebytes Anti-Malware Premium (MBAM) works in real-time along side your Anti-Virus to prevent malware execution.
  • jv4nhMJ.png NoScript is a Firefox add-on that blocks the actions of malicious scripts by using whitelisting and other technology.
  • 3O8r9Uq.png Sandboxie isolates programmes of your choice, preventing files from being written to your HDD unless approved by you.
  • DgW1XL2.png Secunia PSI will scan your computer for vulnerable software that is outdatedand automatically find the latest update for you.
  • JEP5iWI.png Web of Trust (WOT) is a browser add-on designed to alert you before interacting with a potentially malicious website.

-- Please feel free to ask if you have any questions or concerns on computer security or the programmes above.

 

======================================================

 

Please confirm you have no outstanding issues, and feel happy with the state of your computer. Once I have confirmation, we can wrap things up and I will close this topic. 

 

Thank you for using Malwarebytes.

 

Safe Surfing. smile.png    

Adam

Link to post
Share on other sites

  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.