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Infected pretty badly - How to confirm it is all off my PC


rogan2442
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Hi Guys,

 

I was infected pretty badly at the weekend. 

 

To get The Division beta working, i did some research online and downloaded something that most people from various sites were recommending. A tool called Extreme Injector.

 

After installing, pretty instantly, my desktop started filling up with programmes that were being auto installed, a search bar on my actual desktop (not browser), a fake windows 10 update bar that forced me to click accept to get rid of it and kept popping up. It also blocked windows defender (the only av software i had) and blocked chrome from opening and installed shortcuts onto my taskbar. I noticed a few DNS programmes had been installed. 

 

I tried uninstalling a few of the installed programmes through the control panel which worked for one or two but eventually i gave up with the slow speed and assumed it would be best to reset.

 

I reset my PC to safe mode with networking, despite this i still couldn't use the internet, i use a netgear USB wireless plugin to connect, not sure if its because i was in safe mode or not.

 

I downloaded malwarebytes from my laptop to my External HD and ran it on my pc (still in safe mode) This removed about 300 pieces of malware it found. Did this again after a reset, again (not in safe mode) found about 3-400 pieces of malware. Then tried windows defender, still blocked (group access error message) so enabled in the settings, ran a full scan which took a few hours and again found 3-400 pieces of malware. Mainly PUP and a few trojans.

 

Currently neither of the programmes bring up any infections on my pc but im just paranoid now that something may still be on it, as windows cant connect to the internet (i can browse but the OS services cant connect). Also, cant set chrome as default browser as the setting doesnt save. (not sure if thats to do with windows 10 not connecting to internet)

 

Is there anyway i can be 100% positive that i have removed all infections from my pc?

 

 

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Hello,
    
 
They call me TwinHeadedEagle around here, and I'll try to help your with your issue.
 
     
    
Before we start please read and note the following:

  • We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
  • Note that we may live in totally different time zones, what may cause some delays between answers.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
  • Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

:excl: I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!
:excl: There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
  warning.gif Rules and policies
 
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
 
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
 
 



Please re-run 51a46ae42d560-malwarebytes_anti_malware. Malwarebytes' Anti-Malware.
  • Click the History tab.
  • Click Application Logs and double-click the newest Scan Log.
  • At the bottom click Export and choose Text file.
  • Save the file to your desktop and include its content in your next reply.

 

You can also attach all MalwareBytes scan reports since infection started.

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Okay, let's take a look:

 

FRST.gif Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.

    (XP users click run after receipt of Windows Security Warning - Open File).

  • Make sure that Addition and Shortcut.txt options are checked.

    w0rfqb.png

  • Press Scan button and wait.
  • The tool will produce three logfiles on your desktop: FRST.txt, Shortcut.txt and Addition.txt.
Please attach them into your next reply.
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FRST.gif Fix with Farbar Recovery Scan Tool

icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif

icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.

    (XP users click run after receipt of Windows Security Warning - Open File).

  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.

fixlist.txt

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Seems ok, had some malware pop ups that were blocked before the steps we took above, nothing so far. As long as nothing is lurking in my pc collecting my passwords then i cant see anything triggering currently.

 

Would you say from what you have seen above that i should be clean of all malware now?

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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