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PUM.Optional.ProxyHijacker


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I have this threat coming up occasionally when I do a scan and I received a notification from my ISP of a possible malware infection. I have followed the steps provided and attached the necessary files. There is no P2P software running on this computer or network. Also attached is the MalwareBytes scan log.

 

Thanks

 

 

FRST.txt

Addition.txt

malwarequarantinelog.txt

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HI and :welcome:

Could you please attach some logfiles also from previous Malwarebytes scans? I believe they can have some relevant data. Also please perform an additional scan as outlined below.

51a5d669693dd-icon_OTL.png Scan with OTL

Please download OTL by OldTimer and save the file to your desktop.

  • Right-click on 51a5d669693dd-icon_OTL.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Make sure that Scan All Users, LOP check and Purity check are ticked.
  • For 64-bit systems only - make sure that Include 64-bit option is also ticked.
  • Sections Processes, Modules, Services, Drivers, Standard Registry are set to Use Safelist.
  • Section Extra Registry is also set to Use Safelist.
  • Under the Custom Scans/Fixes bar in the box paste in the following:

    BASESERVICESC:\Users\Chris\AppData\Local\Temp\*.*
  • Push Run Scan and wait patiently.
  • Two notepad windows will be opened after this run: OTL.txt (maximized) and Extras.txt (minimized).
Please include the content of both logfiles in your next reply.
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51a5d669693dd-icon_OTL.png Scan with OTL

 

Please re-run OTL.

  • Right-click on 51a5d669693dd-icon_OTL.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Under the Custom Scans/Fixes bar in the box paste in the following:

    :FILESbitsadmin /list /allusers /verbose /c
  • Push Run Fix and wait patiently.
  • A notepad window will open.
Please include the content of this file in your reply.
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  • 4 months later...
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