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My anti-virus detect malwares (SYSWOW64)


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Hello. 

 

I have a really annoying problem. Whenever I boot up my computer my anti-virus instantly telling me that it has found viruses so it decides to remove the following files:

 

AZDLL.DLL

 

ZDDLL.DLL

 

ZCENENGINE.DLL

 

ZDENGINE.DLL

 

ZCENENGINE.DLL

 

Whenever these files are removed by my anti-virus my internet shuts down completely. In order to get my internet back I need to allow these files in my anti-virus program. But I am worried these files are actually harmful to my computer? So therefore I ask here where there are professionals, what are these files and are they harmful to my computer? If they are harmful, how do I get rid of them without losing my internet connection?

 

Regards, 

Rob

 

(Picture of the files)

post-199929-0-26137200-1455927691_thumb.

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Hello and :welcome: :
 
It's hard to say for sure without more detailed information, but it sounds as if you might be infected with Quicksearch and/or other malware.

We are not permitted to work on possible malware-related issues here in this section of the forum.
Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue - the helper will guide you through scanning, cleanup and repair.

Thanks,

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Hello and :welcome: :

 

It's hard to say for sure without more detailed information, but it sounds as if you might be infected with Quicksearch and/or other malware.

We are not permitted to work on possible malware-related issues here in this section of the forum.

Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.

It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.

A malware analyst will assist you with looking into your issue - the helper will guide you through scanning, cleanup and repair.

Thanks,

Hi,

 

I downloaded and ran the program malwarebytes anti-malware. It found several threats on my computer. The malwarebytes placed all the threats in quarantine and I removed them afterwards. When they were removed I ran my anti-virus program and scanned my whole computer and it found nothing and my computer seem to be working just fine now :) I will definitely get the premium version.

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OK, that sounds great!

 

I'm glad you got cleaned up.

Thanks for taking the time to let us know.

 

If you want a bit of free, expert help to be sure you are clean, feel free to please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.

A malware expert will assist you with running some deeper scans.

 

Thanks again,

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