MWB007 Posted February 16, 2016 ID:1019720 Share Posted February 16, 2016 Today I tried to install MWB on a PC but the installer could not complete, not in normal Windows (7 Home Premium SP1 x64) nor Safe Mode. I am wondering if there is such a thing as a bootable MWB CD which can load the program, get new definitions (save to hard-disk) and scan a troublesome PC? TIA Link to post Share on other sites More sharing options...
1PW Posted February 16, 2016 ID:1019746 Share Posted February 16, 2016 Hello MWB007 and Yours is a frequently asked question and the quick answer to your question is no. Malwarebytes does not have Home/Consumer level bootable media that runs or installs MBAM.I recommend following the advice from the topic: Available Assistance for Possibly Infected Computers and have one of the Malware Removal Experts assist you with your issue.If, as recommended, you do open a topic in Malware Removal Help, please make reference to this thread.If you would like to get off to a very fast start, the Malware Removal Experts would appreciate it if you would also attach (not copy/paste) both the FRST.txt and the Addition.txt output diagnostic reports from only Log Set 1 into your new topic. Please do not tick, nor untick, any pre-configured FRST categories.Thank you. Link to post Share on other sites More sharing options...
Firefox Posted February 16, 2016 ID:1019747 Share Posted February 16, 2016 Hello and Welcome! If this system is infected, it could be the infection preventing the install of Malwarebytes. You could try using Malwarebytes Chameleon Free - Installs Malwarebytes Anti-Malware on an infected computer. That being said.... Your best choice is to seek help from out experts. We are not permitted to work on possible malware-related issues here in this section of the forum. Such work is conducted in a special forum area reserved for that purpose, or at the help desk. So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers. It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process. A malware analyst will assist you with looking into your issue. Thank you Link to post Share on other sites More sharing options...
MWB007 Posted February 17, 2016 Author ID:1019866 Share Posted February 17, 2016 I got "Could not call proc" error msg during MWB AM attempted install. Running mbam-clean.exe, then rebooting, allowed the installer to complete as normal. Thx to 1PW and Firefox for your advice. Link to post Share on other sites More sharing options...
Firefox Posted February 17, 2016 ID:1019902 Share Posted February 17, 2016 Your welcome - glad we could help, and should you decide to seek the help from the experts just follow the steps in post #3 above. Link to post Share on other sites More sharing options...
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