SDKDatabaseLoadDefaults failed with code: 1812

[kpsandy007]

Hi Team,

 

I'm using Malwarebytes quite a time now and have observed the below issue many a times, especially while scanning the folders. Can you please advise on this issue?

 

 

SDKDatabaseLoadDefaults failed with code: 1812

 

 

Attached for more details.

 

Thanks,

Sandy

[1PW]

Hello kpsandy007 and

• Please read the topic Diagnostic Logs and then individually ATTACH the 3 requested logs in your next reply to this thread only.
• The 3 files, from Step 1, to be individually ATTACHED from your desktop are CheckResults.txt, FRST.txt and Addition.txt. Please do not Zip or Copy and Paste them into a reply. Please do not alter, any FRST categories as they are pre-configured for this forum.

Thank You.

[kpsandy007]

Hello,

 

As per your instructions, 3 log files are attached with this post. Please check and let me know if you need further details. Also, it would be great if you can advise on the solution at the earliest as our server seems to affected due to virus / malware. Thank you for your support.

 

Sandy

Addition.txt

CheckResults.txt

FRST.txt

[Firefox]

Hello and Welcome!

 

Your are using a consumer version of Malwarebytes on an unsupported system.  Supported systems can be found HERE

 

From your logs:

Windows Server 2008 R2 Service Pack 1 Service Pack 1 64 bit Operating System

 

If you need further help you must post in the Malwarebytes Anti-Malware for Business and also seek proper licensing.

 

This topic may be moved by one of the Mods or Admins to the proper section.

[AdvancedSetup]

Retail 2.x version for Consumer Home Use - Not supported on any Server OS

 

Software Requirements

Windows 10 (32/64-bit)
Windows 8.1 (32/64-bit)
Windows 8 (32/64-bit)
Windows 7 (32/64-bit)
Windows Vista (Service Pack 1 or later, 32/64-bit)
Windows XP (Service Pack 2 or later, 32-bit only)
Internet Explorer 6 or newer

 

 

Hardware Requirements

2048 MB RAM (64-bit OS)
1024 MB RAM (32-bit OS, except 256 MB for Windows XP)
800 MHz CPU or faster with SSE2 technology
20MB of free hard disk space
1024x768 or greater screen resolution
Active internet connection for database and product updates